Optimum outages and service status in Stony Brook, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Stony Brook, including 0 direct reports.
- The most common problems reported in this area mention TV and E-mail.
- TV (75%)
- E-mail (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Stony Brook, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Stony Brook, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stony Brook, New York
The most recent Optimum outage reports came from the following cities: Kings Park, Medford, Patchogue, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Kings Park
|
18 days ago | |
|
Medford
|
TV | 29 days ago |
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Medford
|
TV | 29 days ago |
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Patchogue
|
TV | 29 days ago |
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Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
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Optimum Issues Reports Near Stony Brook, New York
Latest outage, problems and issue reports in Stony Brook and nearby locations:
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Bloodweiser (@OfficialBigUT) reported from Gordon Heights, New York@LINYStateofMind @optimum @OptimumHelp They’re isn’t one. Optimum monopolized Suffolk county so I can’t even tell them to take their shit and go because it’s the only wifi company out here. I just gotta keep taking them ******* me. Nothing else I can do
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Daniel Siegel (@cyberderm) reported from Head of the Harbor, New York@OptimumHelp any idea when service will be back up?
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Friendly Neighborhood Jeff (@Longisland1892) reported from Islandia, New York@davidlagreca1 @optimum They’re terrible. They were the recommended for my apartment, but when I moved in they didn’t show up for my appointment. When they did finally show up the weren’t able to do the installation because they weren’t scheduled even though they were late…. I ran to @verizonfios
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Sayem Shahrier (@SayemStudios) reported from Holtsville, New York@OptimumHelp Not working right now!😱
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𝑪𝑯𝑹𝑰𝑺𝑻𝑰𝑨𝑵 🧐 ⚡️ (@CR_N11) reported from Brentwood, New York@optimum there’s absolutely NO reason why my connection interrupts 6-7 times a day. @verizonfios is gaining a new customer first thing Monday. ******* clowns
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Patrick Grady (@islesfan1154) reported from Holbrook, New York@OptimumHelp my altice one box is saying router init failed. Can I just come to the store and swap out the box? And will this help?
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Rob Mintzes (@citizen_b3rt) reported from Patchogue, New York@OptimumHelp is there an outage in Patchogue, NY? Just lost internet 5 minutes ago.
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TaraOnTheGo (@taraonthegobye) reported from Medford, New York@OptimumHelp 32 mins and counting on hold to speak with someone about our awful internet service. Tried to “live chat” with someone on the website but that’s a joke too, just timed out!
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Andy Kovacs (@fansince86) reported from Saint James, New York@optimum Internet has been down since 7/24. Been told it’s my router. Then the modem, then a bad signal, 2 techs - nothing - someone checked the signal on the pole - then today I was told acct was blocked because I owed $1.15. Paid that. Next CSR told me that’s impossible.
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TaraOnTheGo (@taraonthegobye) reported from Medford, New York@OptimumHelp @optimum service to my house is not working. I have no phone or internet. I tried to call from a cell and I can’t get a live person to report it. I go online and your “service bot” never connects me to a live person. What am I paying for again?! #shittyservice
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Kristina Simonsen (@K_Simonsen) reported from Ronkonkoma, New York@OptimumHelp we still can’t get through to anyone. Our internet and cable have been down since yesterday and we can’t reach anyone to help!!
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J. R. Ziv (@JayZiv) reported from Setauket-East Setauket, New York@optimum @OptimumHelp been on hold for an hour and 57 minutes only to get disconnected…you guys are the absolutely worst. I’m trying to spend money here you’d think you’d have your crap together. Why in the world do I need a specialist to add a channel? Why can’t I do it online?
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Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp currently we have no internet service.
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp try to use you chat to discuss getting an acount set up, non responsive and can’t talk to a live person on the phone this is terrible customer service
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Kat 🌊🌹🍑 (@katrovert) reported from Selden, New York.@optimum needs to start using some damn lube. $80 for a tech visit to add an additional box, and the guy on the phone needed to put me on hold 4 times. 15min for what should have been a 2min conversation.
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Joy (@joylamon) reported from Middle Island, New York@OptimumHelp My internet is out, are you having any problems in Middle Island, NY?
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @bigelow_daphne Useless to tell us that when we can’t use the computer to see it. Honestly I had service through out the storm and I don’t understand why at about 9pm I have no service and no way to get answers or an update. My bill goes up every month but the service is always terrible
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Khwaja Hassan (@KhwajaH219) reported from Centereach, New YorkIf anybody is in need of internet services, please for the love of God, don’t EVER ******* get @Optimum. Since I signed up in March, they have done nothing but ******* consistently each month from canceling my service without warning to charging me more than I owe. Stay far away!
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Mike Seilback (@Seilback) reported from Commack, New York@optimum @OptimumHelp please let us know when the outage in Commack, ny will be fixed. This is absurd.
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russgny (@russgny) reported from East Northport, New York@OptimumHelp Twitter just as effective as chat, email, and phone .Customer service not your priority obviously
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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James reilly (@jwmmr) reported@optimum Your customer service is the worst. Can’t even get to speak to someone in America. 30 yr customer and never had a problem till this weekend. No one knows what’s going on. I was given wrong info.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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AlphaCentauri (Ed) (@out_mind181957) reportedThese major corporations like @optimum and @UPS use India or Pakistan for their call centers, knowing a lot of us have trouble understanding these people but they care more about saving money than they do about their customers. And their customers are the ones making them money! Heck, those people in the call centers have trouble understanding us too. Why do big corporations do this? Is saving money more logical than helping your customers? Or, when it comes to making money, does logic just go out the window?
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Tony Bianchi (@DaAmazins) reported@OptimumHelp @MLBNetwork @optimum can you guys get this nonsense settled already? it's baseball season and you're the only local provider not carrying the network. this is ridiculous.
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Joey (@Degenerate0123) reportedHey @optimum @OptimumHelp I need some help with my service
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum I am setting up my DOCSIS 3.1 modem and would like to activate it with your internet service. I can provide the MAC address and my home address plus any other information that is needed. Can I provide that here via DM or should I call or submit online?
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patrick beard (@harrelson69) reported@OptimumHelp @SeanOfKelly @optimum The only way the customers will be happy is putting mlb network back on the system. Stop with the statement that you pushed for a fair renewal.
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Chip Howard (@ChipSportsTalk) reported@OptimumHelp @optimum At this point I don't think there's anything you can do or say to keep me as a customer. I haven't even commented on my 34 year work account was disabled