Optimum outages and service status in Ronkonkoma, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Ronkonkoma, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- TV (60%)
- E-mail (20%)
- Internet (20%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Ronkonkoma, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Ronkonkoma, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ronkonkoma, New York
The most recent Optimum outage reports came from the following cities: Islip, Kings Park, Medford, Patchogue, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Kings Park
|
18 days ago | |
|
Medford
|
TV | 29 days ago |
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Medford
|
TV | 29 days ago |
|
Patchogue
|
TV | 29 days ago |
|
Coram
|
Internet | 1 month ago |
Community Discussion
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Optimum Issues Reports Near Ronkonkoma, New York
Latest outage, problems and issue reports in Ronkonkoma and nearby locations:
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Martin (@martinmrmar) reported from Smithtown, New York@optimum Still no service.... I got Optimum Online, had the power outage, got the power back but no internet... Getting a message that I must register my modem first? Why?? It's already registered...
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Amy Smith (@hashtagaims) reported from Stony Brook, New York@OptimumHelp Service outages happen in a storm. They shouldn’t (especially for $200+ a month) but they do. What’s unexpected is to try to reach a provider during said outage and be hung up on. Thanks for finally tweeting on issue - but we still await an apology and for you to make this right.
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Douglas Kelley (@LISUNCHASER) reported from Medford, New York@optimum Called customer service got someone from out of country. Can’t even get a American tech on the phone this out sourcing has to go Drop them
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Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp service outage in Holbrook?
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Rich MacDonald (@orangermac) reported from Stony Brook, New York@OptimumHelp @MikeH1123 ~”The Network Enhancement fee will enable us to increase our profits while making customers pay for the network and infrastructure that should normally be our responsibility”
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Khwaja Hassan (@KhwajaH219) reported from Centereach, New YorkIf anybody is in need of internet services, please for the love of God, don’t EVER ******* get @Optimum. Since I signed up in March, they have done nothing but ******* consistently each month from canceling my service without warning to charging me more than I owe. Stay far away!
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @bigelow_daphne Useless to tell us that when we can’t use the computer to see it. Honestly I had service through out the storm and I don’t understand why at about 9pm I have no service and no way to get answers or an update. My bill goes up every month but the service is always terrible
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum Terrible mobile Optimum keeps on lying
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Gregory Boxcave (@GregBoxcave) reported from Islip, New York@OptimumHelp @optimum its really BS that History Channel (channel 47) never f'n works. Always glitches and freezes. We've gotten new boxes, wires. Its ALWAYS like this. Sending a tech out doesnt help either. What the F*CK DO I PAY FOR IF I CANT GET MY CHANNEL! IM IN ISLIP NY
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Jason (@tempusfugit72) reported from Islip, New York@NYIslandersFan @optimum Not much can be done honestly. The removal of channels DOES NOT equal lowering your bill. Supervisor will just explain how live sports is the most expensive thing going these days keeping cable networks alive. Not excusing the poor customer service but they can’t do much..
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Tamcicle (@tamcicle19) reported from East Islip, New York@OptimumHelp Your customer service sucks! Request to speak to mgr, put on hold for 30mins only to get hung up on #unfreakinbelievable
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Fred Harris (@fharris66) reported from Farmingville, New York@OptimumHelp News12, Yes Network and a bunch of other channels not working and I can not login to my account on the website. Really bad service experience after a string of bad support experiences has me considering cutting the cord.
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@hbomax @OptimumHelp This stinks too do away with this show terrible
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @edmt111374 The better question is: Does anyone on Long Island have working cable???? It’s not working in Ronkonkoma
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Deven Shah (@deven_shah_cal) reported from Centereach, New York@optimum customer service sucks. Was on hold for 53mins and then the rep hung up on me. What kind of monopolistic attitude.
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Chris DeCristofaro (@cdecrist) reported from Medford, New York@OptimumHelp internet and tv work fine. Phone service out for 2 days. Rebooted everything with no luck. Help. For elderly father
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Kristina Simonsen (@K_Simonsen) reported from Ronkonkoma, New York@OptimumHelp we still can’t get through to anyone. Our internet and cable have been down since yesterday and we can’t reach anyone to help!!
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum Stay away from this company billing department sucks
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Irene Etzkorn (@Irene_Etzkorn) reported from Lake Ronkonkoma, New York@OptimumHelp swiftly and fully resolved my issue and they had not removed services it was a technical glitch easily remedied. Thank you @optimum
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Booker Washington (@bookwashington) reported@Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV
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Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Adam Bernard (@AdamsWorldBlog) reported@SieraSantos @MLBNetwork Wish I could've seen it. @optimum is the absolute worst.
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?