Optimum outages and service status in Islip, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Islip, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- E-mail (33%)
- Internet (33%)
- Wi-fi (33%)
The latest reports from users having issues in Islip come from postal codes 11751 .
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Islip, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Islip, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Islip, New York
The most recent Optimum outage reports came from the following cities: Islip, Babylon, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Babylon
|
Wi-fi | 17 days ago |
|
Babylon
|
30 days ago | |
|
Smithtown
|
Internet | 2 months ago |
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Babylon
|
Internet | 2 months ago |
|
Brentwood
|
Internet | 2 months ago |
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Optimum Issues Reports Near Islip, New York
Latest outage, problems and issue reports in Islip and nearby locations:
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Jason (@tempusfugit72) reported from Islip, New YorkEither way WiFi is a terrible technology. Doesn’t matter if it’s optimum/fios/spectrum etc
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Ian (@ianwich) reported from Dix Hills, New York@OptimumHelp I’m trying to register a new modem. During online registering, I’m forced to select the modem I’m replacing but no options are provided. Without options, I can’t swap it. There aren’t any agents answering the help line. I need help or another internet provider.
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp now I have lost all of my HBO channels. How many times do you think you can cheat a customer before loosing the customer.
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Kristine (@krstnbass) reported from Bohemia, New York@optimum erroneously canceled my account because someone claimed to b moving 2 my residence. Now days and hours 2 correct the issue is still ongoing. Not 2 mention repeated mysterious disconnections while I'm on hold. Ironic since it is their service #Cable #altice #cutcable
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wesMONTE (@pipesworld78) reported from Ronkonkoma, New York@OptimumHelp Unable to get anyone on phone & online chat. Lost service Tues. power never went out, PSEG has taken fallen trees/repaired lines, power restored. Have yet to see a single @optimum van in the area! Shameful, I work from home and this is affecting my lively hood!
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Karin Michelle (@KarinM711) reported from Lindenhurst, New York@OptimumHelp @mvpboxpics You guys are the absolute worst! Cable out at 9 last night. Supposed to be back at midnight. Got text at 9 am that it was resolved. It’s 10:45 now. Still not back. THE WORST!!!!
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Trish Travags (@trishietime) reported from Dix Hills, New York@OptimumHelp I have had no service for 36 hours and NO ONE will help
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Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp service outage in Holbrook?
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@optimum "ON DEMAND " Not working again. Time to get DISH OR FIOS. Service department not able to fix the problem.
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Kristine (@krstnbass) reported from Deer Park, New YorkOk @optimum Erroneously disconnected my service made me spend hour/ days trying to get an answer & now have increased my bill $40 overnight 4the same terrible service I had the day before yesterday. @OptimumHelp has been NO HELP AT ALL. you guys shld be sued 4 deceptive practice
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LS (@Skrubba05) reported from Bayport, New York@OptimumHelp I began using your service Sat morning and it has been nothing short of a disaster since. My wife works from home and the internet isn’t working today. The tv has only basic channels working. Dvr, streaming and on demand never worked. I can’t get anyone on the phone
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Eric Fishon (@eman1061) reported from Hauppauge, New York@optimum @OptimumHelp @AlticeUSA understand & respect Optimum’s need to secure their network & IP at homes but to shut down someone’s internet on weekend w no support when medical & safety needs require internet is inhumane. No meds, no security,pets no food. #livesmatter #helpme
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Neil Burke (@burcules3) reported from Commack, New York@optimum outage for the last two hours.....what's going on?
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Went to Optimun. Net. NO HELP...Why am I being billed for a channel you are not supplying?Where is STARZ?
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Mike Daniello (@mkdaniello25) reported from Holbrook, New York@optimum @OptimumHelp been on hold for nearly 2 hours! First call got dropped because of your wonderful phone service so I had to call back and lost my place. Can someone explain to me why I need to have someone service my wifi for the 5th time in the last year?
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @TKORourke How about you just tell us where your working. When you expect each area to be up and running. Stop hiding the fact that so many of have no service TRUST ME we know
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Jason (@tempusfugit72) reported from Islip, New York@NYIslandersFan @optimum Not much can be done honestly. The removal of channels DOES NOT equal lowering your bill. Supervisor will just explain how live sports is the most expensive thing going these days keeping cable networks alive. Not excusing the poor customer service but they can’t do much..
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𝗖𝗵𝗿𝗶𝘀𝘁𝗼𝗽𝗵𝗲𝗿 𝗞𝗮𝘂𝘁𝗲𝗿 (@ChrisKauter) reported from Sayville, New YorkIt’s unbelievable how a service upgrade to @optimum Fiber, turns into a 72 hour and counting, service outage!! We have been given no ETA on service restoration! Beware and do not upgrade. Couldn’t be more disgusted!!! What a complete mess this is @OptimumHelp
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Ian (@ianwich) reported from Dix Hills, New York@catefaceless @OptimumHelp The Allie service is useless.
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t i n a 🌻 (@kristinaorama) reported from Brentwood, New York@OptimumHelp can you please respond to my DM in regards to my power outage issue? I work from home and have been without service since yesterday. This is getting a bit ridiculous.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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JimGio (@__1203gio) reportedI’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Henry rinkewich (@H3nrink) reported@optimum when is your trash organization coming to an agreement to bring back mlb network?
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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Adam Bernard (@AdamsWorldBlog) reported.@Optimum should have an OnlyFans based on how often it goes down.