Optimum outages and service status in Sayville, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Sayville, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (75%)
- Internet (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Sayville, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Sayville, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sayville, New York
The most recent Optimum outage reports came from the following cities: Islip, Medford, Patchogue, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Medford
|
TV | 29 days ago |
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Medford
|
TV | 29 days ago |
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Patchogue
|
TV | 29 days ago |
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Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
Community Discussion
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Optimum Issues Reports Near Sayville, New York
Latest outage, problems and issue reports in Sayville and nearby locations:
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Friendly Neighborhood Jeff (@Longisland1892) reported from Islandia, New York@davidlagreca1 @optimum They’re terrible. They were the recommended for my apartment, but when I moved in they didn’t show up for my appointment. When they did finally show up the weren’t able to do the installation because they weren’t scheduled even though they were late…. I ran to @verizonfios
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nick prinzo (@nprinzo) reported from Lake Grove, New YorkWhy is Optimum happy yo speak to you when they want money. But have s as service issue and impossible to speak to a person. You suck cable
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum @OptimumHelp You suck lousy service can’t speak English
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robert ross (@robertr43995977) reported from Ronkonkoma, New York@angiemartinez @OptimumHelp I had problems with them for weeks everything was a Payment,80 dollars for someone to come out,than they say I needed quicker speed 50 dollars more ,damn scam
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Fred Harris (@fharris66) reported from Farmingville, New York@OptimumHelp I have been waiting for a call back from support for my TV service since 1pm this afternoon. The original estimate was 45 minutes. I think it’s time to #cutthecord.
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Hearnsy (@Kevin_Hearns) reported from Islip, New York@optimum @AlticeUSA any updates on the Islip NY outage ? My kids are demanding @netflix #marshaandthebear and all I have is shoots and ladders #sendhelp #notideal
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Lilah Quinn (@LilahQuinn) reported from Islip, New York@OptimumHelp Our wifi has been down for hours. I can't get in touch with anyone, or even report the outage. For $100/month that's pretty **** service. Definitely closing my account, once I can actually get in touch with someone, that is. Being reduced to venting on Twitter? 🙄
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum Stay away from this company billing department sucks
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travisbobbe (@travisbobbe) reported from East Patchogue, New YorkPower flickered once at 930pm last night and @optimum cable/internet has been down since in East Patchogue. Tried rebooting boxes multiple times always ends up with error and .engage to call. Please fix this asap!!!!!
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REAGAN 🇺🇸 (@reagantoscano) reported from Hauppauge, New YorkIf anyone is looking for a cable service I highly suggest NOT using @optimum they shut off my tv service during a nationwide pandemic claiming I owed them over $500 for not “returning” my cable boxes from months ago. They are impossible to get ahold of over the phone as well 😒
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Tex Mac (@TX2NY1016) reported from Ronkonkoma, New York@VerizonSupport @verizonfios Your customer service phone number sucks. 15 minutes and waiting for an actual agent to answer the stupid phone. The initial intent of this cell was a simple question, now the intent of the calm is to tell you that I’m going to @optimum Thanks
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Jose Alberto Ramirez (@Pocco29) reported from Bay Wood, New York@OptimumHelp I don't have internet service on my residence since yesterday Oct 28th @ 2pm There aren't any outrages here, I have power and my neighbors has service. My kids and me have online classes and we can't missed them.
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TaraOnTheGo (@taraonthegobye) reported from Medford, New York@OptimumHelp @optimum service to my house is not working. I have no phone or internet. I tried to call from a cell and I can’t get a live person to report it. I go online and your “service bot” never connects me to a live person. What am I paying for again?! #shittyservice
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CrazyGamerDome (@CrazyGamerDome) reported from Selden, New York@OptimumHelp can someone help your chat is broken and your phone lines are way way way too backed up!
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LS (@Skrubba05) reported from Holtsville, New YorkI have made a TON of complaints on here about @OptimumHelp for their service and customer service and rightfully so. It’s only right I 👏🏼 @VerizonSupport for their superior service both in product and on the phone. They just resolved an issue I had in 10 mins and did it with...
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum Terrible mobile Optimum keeps on lying
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Mike Daniello (@mkdaniello25) reported from Holbrook, New York@optimum @OptimumHelp I shouldn’t have to keep calling about this. Last worker came and changed the router and said it would never be an issue again. Guess what? Less than a year and I’m back in the same spot I was. I want someone at my house tomorrow!! Time for @verizonfios
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @bigelow_daphne Useless to tell us that when we can’t use the computer to see it. Honestly I had service through out the storm and I don’t understand why at about 9pm I have no service and no way to get answers or an update. My bill goes up every month but the service is always terrible
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t i n a 🌻 (@kristinaorama) reported from Brentwood, New York@OptimumHelp can you please respond to my DM in regards to my power outage issue? I work from home and have been without service since yesterday. This is getting a bit ridiculous.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Booker Washington (@bookwashington) reported@Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV
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Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Adam Bernard (@AdamsWorldBlog) reported@SieraSantos @MLBNetwork Wish I could've seen it. @optimum is the absolute worst.
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?