Optimum outages and service status in East Patchogue, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around East Patchogue, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (75%)
- Internet (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in East Patchogue, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Patchogue, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East Patchogue, New York
The most recent Optimum outage reports came from the following cities: Islip, Medford, Patchogue, Coram, Lake Grove, and Centereach.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
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Medford
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TV | 29 days ago |
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Medford
|
TV | 29 days ago |
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Patchogue
|
TV | 29 days ago |
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Coram
|
Internet | 1 month ago |
|
Lake Grove
|
TV | 1 month ago |
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Optimum Issues Reports Near East Patchogue, New York
Latest outage, problems and issue reports in East Patchogue and nearby locations:
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp no help at all. Need a SUPERVISOR
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Deven Shah (@deven_shah_cal) reported from Centereach, New York@optimum customer service sucks. Was on hold for 53mins and then the rep hung up on me. What kind of monopolistic attitude.
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Tex Mac (@TX2NY1016) reported from Ronkonkoma, New York@VerizonSupport @verizonfios Your customer service phone number sucks. 15 minutes and waiting for an actual agent to answer the stupid phone. The initial intent of this cell was a simple question, now the intent of the calm is to tell you that I’m going to @optimum Thanks
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Gregory Boxcave (@GregBoxcave) reported from Islip, New York@OptimumHelp @optimum its really BS that History Channel (channel 47) never f'n works. Always glitches and freezes. We've gotten new boxes, wires. Its ALWAYS like this. Sending a tech out doesnt help either. What the F*CK DO I PAY FOR IF I CANT GET MY CHANNEL! IM IN ISLIP NY
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp is no help at all. File complaints with the Public Service Commission. This monopoly needs to be broken up. We need other providers.
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Mike Daniello (@mkdaniello25) reported from Holbrook, New York@optimum @OptimumHelp been on hold for nearly 2 hours! First call got dropped because of your wonderful phone service so I had to call back and lost my place. Can someone explain to me why I need to have someone service my wifi for the 5th time in the last year?
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Kristine (@krstnbass) reported from Bohemia, New York@OptimumHelp so after aaaaall the assurances that your mistake would b corrected, here we sit with no cable. Ironic since I reliably paid 4 service 4over a decade and yet @optimum @AlticeUSA has not provided reliable service. Let's see how long it will take 2 fix THEIR mistake.
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Cathy Jessup (@cljskis) reported from Patchogue, New York@OptimumHelp try to use you chat to discuss getting an acount set up, non responsive and can’t talk to a live person on the phone this is terrible customer service
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Tamcicle (@tamcicle19) reported from East Islip, New York@OptimumHelp Your customer service sucks! Request to speak to mgr, put on hold for 30mins only to get hung up on #unfreakinbelievable
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Khwaja Hassan (@KhwajaH219) reported from Centereach, New YorkIf anybody is in need of internet services, please for the love of God, don’t EVER ******* get @Optimum. Since I signed up in March, they have done nothing but ******* consistently each month from canceling my service without warning to charging me more than I owe. Stay far away!
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Carney McFly (@Carnage4907) reported from Holbrook, New YorkI can’t understand how @optimum can think it’s ok to disconnect peoples service because they’re performing maintenance. Peoples security systems rely on internet. Do we get a partial relief on the bill? Why are you doing it at 11:30 and not 5am? yet to see this with cellphones
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I need credit for the three weeks I had no service and there is no way to get through to anyone!!! And 3 days last month.
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Douglas Kelley (@LISUNCHASER) reported from Medford, New York@optimum Called customer service got someone from out of country. Can’t even get a American tech on the phone this out sourcing has to go Drop them
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travisbobbe (@travisbobbe) reported from East Patchogue, New YorkPower flickered once at 930pm last night and @optimum cable/internet has been down since in East Patchogue. Tried rebooting boxes multiple times always ends up with error and .engage to call. Please fix this asap!!!!!
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp spoke to a rep at 9:14 am. Said she would call back. NOTHING. I am going to look into other options. Your company is horrible.
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Carney McFly (@Carnage4907) reported from Holbrook, New York@OptimumHelp I need help with my internet
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REAGAN 🇺🇸 (@reagantoscano) reported from Hauppauge, New YorkIf anyone is looking for a cable service I highly suggest NOT using @optimum they shut off my tv service during a nationwide pandemic claiming I owed them over $500 for not “returning” my cable boxes from months ago. They are impossible to get ahold of over the phone as well 😒
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Horski (@danhorski) reportedOne I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Will Wagner 🟧 (@WillWagnerMusic) reportedCrazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @AlticeUSA Another garbage morning without the mlb network. Absolute trash provider
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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Elchingarito (@Elchingarito1) reported@optimum Maybe when it actually works. Mines been cutting out for a week and a half. Spent a hour and a half on the phone with customer service and they made it worse. Even got a new modem. Maybe you should teach your service technicians how to replace coaxial lines instead of just running a bypass.
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum