Optimum outages and service status in Patchogue, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Patchogue, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (75%)
- Internet (25%)
The latest reports from users having issues in Patchogue come from postal codes 11772 .
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Patchogue, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Patchogue, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Patchogue, New York
The most recent Optimum outage reports came from the following cities: Islip, Medford, Patchogue, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Medford
|
TV | 29 days ago |
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Medford
|
TV | 29 days ago |
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Patchogue
|
TV | 29 days ago |
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Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
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Optimum Issues Reports Near Patchogue, New York
Latest outage, problems and issue reports in Patchogue and nearby locations:
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Kristine (@krstnbass) reported from Bohemia, New YorkI have all my screenshots I'm not paying for anything over this weekend. Disconnected my cable then disconnected my phone & @optimum can't even justify as they have had my money. Your mistakes not my problem. @OptimumHelp #nohelp
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@NYSDPS I have dangerous electrical issues from before the storm. 2 missed appointments from @PSEGLI and NO @OptimumHelp service at all for a week. No hotspot no nothing. Work from home. Going to lose my job. DO SOMETHING!!!!!
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Evan Feehan (@efeehan26) reported from Holbrook, New York@optimum I have now been without cable or internet for more than 4 days meanwhile you won’t even let me speak to a representative, even in 2020 how can this be considered good customer service? #yousuck
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Bloodweiser (@OfficialBigUT) reported from Gordon Heights, New York@OptimumHelp @optimum I WILL CONTINUE TO TWEET TO YOU DAILY UNTIL MY SERVICE IS WORKING. 15 DAYS NOW
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Sayem Shahrier (@SayemStudios) reported from Holtsville, New York@OptimumHelp Not working right now!😱
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp NOW THAT IT HAS TAKEN OVER A MONTH FOR @PSEGLI TO CLEAR IT FOR OPTIMUM TO COME OUT AND FIX MY CABLE I AM TOLD IT WILL BE 80.00?????? WHAT ******** IS WRONG WITH YOUR COMPANY?????????
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Evan Green (@Evan2458848) reported from Port Jefferson Station, New York@OptimumHelp my experience in the chat feature since monday has been horrible! All your employees know how to say is “there is an outage in your area” (there wasn’t) took 3 chats since monday to get a troubleshoot and find out there’s a network problem and get a tech visit appt.
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Rich Gambale (@rgam56) reported from Ridge, New York@GioWFAN @7BOOMERESIASON yes PSEG is helping consumers and are being very professional. But Optimum and Dolan is not. They are shutting off people from service if they are late or behind on their payments. It is amazing how we haven’t heard from them
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Fred Harris (@fharris66) reported from Farmingville, New York@OptimumHelp News12, Yes Network and a bunch of other channels not working and I can not login to my account on the website. Really bad service experience after a string of bad support experiences has me considering cutting the cord.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@optimum @OptimumHelp I am contacting @NYSConsumer and filing a complaint.
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Kristine B (@krstnbass) reported from Bohemia, New York@optimum is absolutely the worst. 2 days and 7 phone calls and 4 disconnected calls just to get to cable boxes working. And now when you call all they want to talk about is the fact that the on-demand service is down and I can't get anyone else to address a cable box issue. #BBB
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@goldietaylor I stopped watching @CBS because they want $$ to use their app. A service I already pay for through my @optimum bill.
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Mike Daniello (@mkdaniello25) reported from Holbrook, New York@optimum @OptimumHelp I shouldn’t have to keep calling about this. Last worker came and changed the router and said it would never be an issue again. Guess what? Less than a year and I’m back in the same spot I was. I want someone at my house tomorrow!! Time for @verizonfios
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Naomi Doudera (@naodoud63_naomi) reported from Bayport, New York@optimum @OptimumHelp You suck lousy service can’t speak English
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New YorkSo I have been without internet (all services) for over a week. @OptimumHelp is no help at all. What other services are available on #LongIsland or am I stuck with this monopoly? @verizonfios is not allowed in @BrookhavenTown
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Kat 🌊🌹🍑 (@katrovert) reported from Selden, New York.@optimum needs to start using some damn lube. $80 for a tech visit to add an additional box, and the guy on the phone needed to put me on hold 4 times. 15min for what should have been a 2min conversation.
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scooter (@henrod) reported from Farmingville, New York@OptimumHelp I’ve been messaging you since 7am regarding my internet outage and have had no reply. You claim to be staffed 24/7. I need service in order to work from home. Where are you???
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🏀Dan Melo🏀RIP Kobe❤️ (@Swaggy_Melo) reported from Shirley, New YorkWtf is this @MSNBC_Breaking @NBCNews @MSNBC get this channel off the air @optimum @AlticeUSA @Xfinity ASAP and u too @att
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Allison Pfeifer (@Lollipop13p) reported from North Patchogue, New York@AlticeUSA @optimum the worst service ever!!!!! Just trying to watch the #amas and keeps cutting out
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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James reilly (@jwmmr) reported@optimum Your customer service is the worst. Can’t even get to speak to someone in America. 30 yr customer and never had a problem till this weekend. No one knows what’s going on. I was given wrong info.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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AlphaCentauri (Ed) (@out_mind181957) reportedThese major corporations like @optimum and @UPS use India or Pakistan for their call centers, knowing a lot of us have trouble understanding these people but they care more about saving money than they do about their customers. And their customers are the ones making them money! Heck, those people in the call centers have trouble understanding us too. Why do big corporations do this? Is saving money more logical than helping your customers? Or, when it comes to making money, does logic just go out the window?
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Tony Bianchi (@DaAmazins) reported@OptimumHelp @MLBNetwork @optimum can you guys get this nonsense settled already? it's baseball season and you're the only local provider not carrying the network. this is ridiculous.
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Joey (@Degenerate0123) reportedHey @optimum @OptimumHelp I need some help with my service
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum I am setting up my DOCSIS 3.1 modem and would like to activate it with your internet service. I can provide the MAC address and my home address plus any other information that is needed. Can I provide that here via DM or should I call or submit online?
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patrick beard (@harrelson69) reported@OptimumHelp @SeanOfKelly @optimum The only way the customers will be happy is putting mlb network back on the system. Stop with the statement that you pushed for a fair renewal.
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Chip Howard (@ChipSportsTalk) reported@OptimumHelp @optimum At this point I don't think there's anything you can do or say to keep me as a customer. I haven't even commented on my 34 year work account was disabled