Optimum outages and service status in Port Jefferson Station, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Port Jefferson Station, including 0 direct reports.
- The most common problems reported in this area mention TV and E-mail.
- TV (75%)
- E-mail (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Port Jefferson Station, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Port Jefferson Station, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Port Jefferson Station, New York
The most recent Optimum outage reports came from the following cities: Kings Park, Medford, Patchogue, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Kings Park
|
18 days ago | |
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Medford
|
TV | 29 days ago |
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Medford
|
TV | 29 days ago |
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Patchogue
|
TV | 29 days ago |
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Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
Community Discussion
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Optimum Issues Reports Near Port Jefferson Station, New York
Latest outage, problems and issue reports in Port Jefferson Station and nearby locations:
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Cat Troiano (@CatTroianoLI) reported from Yaphank, New York@optimum Internet is down yet again for hours (was down four days ago you). Your bills keep going up, and your internet service has become the absolute WORST. Get your shit together already and fix it. 😡
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scooter (@henrod) reported from Farmingville, New York@OptimumHelp I’ve been messaging you since 7am regarding my internet outage and have had no reply. You claim to be staffed 24/7. I need service in order to work from home. Where are you???
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Kristine (@krstnbass) reported from Bohemia, New York3 hours with @optimum @OptimumHelp and I was told that I will be charged for phone service that I am not currently receiving unless I call to disconnect the service.
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REAGAN 🇺🇸 (@reagantoscano) reported from Hauppauge, New YorkIf anyone is looking for a cable service I highly suggest NOT using @optimum they shut off my tv service during a nationwide pandemic claiming I owed them over $500 for not “returning” my cable boxes from months ago. They are impossible to get ahold of over the phone as well 😒
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TaraOnTheGo (@taraonthegobye) reported from Medford, New York@OptimumHelp 32 mins and counting on hold to speak with someone about our awful internet service. Tried to “live chat” with someone on the website but that’s a joke too, just timed out!
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Lindsay Besso (@LBesso) reported from Patchogue, New York@optimum as a paying customer and a teacher I am disappointed with your recent service. I understand you are doing a lot however I have tried to contact you several times. I need to help my students but your lack of service and internet speed is unacceptable.
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Gerard (@TDLI_UD) reported from Saint James, New YorkStarting to get pissed off at these ******* jerkoffs af @optimum who can’t get our business phone up and running. But have no problem billing for it while treating my fiancé like an idiot. Let me get hold of that ******** and I’ll teach him a lesson he won’t soon forget
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Italian Rich 🇮🇹 (@Italian_Rich) reported from Middle Island, New York@OptimumHelp outage in rocky point, by
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Patrick Grady (@islesfan1154) reported from Holbrook, New York@OptimumHelp my altice one box is saying router init failed. Can I just come to the store and swap out the box? And will this help?
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Mike Daniello (@mkdaniello25) reported from Holbrook, New York@optimum @OptimumHelp been on hold for nearly 2 hours! First call got dropped because of your wonderful phone service so I had to call back and lost my place. Can someone explain to me why I need to have someone service my wifi for the 5th time in the last year?
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Martin (@martinmrmar) reported from Smithtown, New York@optimum Still no service.... I got Optimum Online, had the power outage, got the power back but no internet... Getting a message that I must register my modem first? Why?? It's already registered...
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New YorkSo I have been without internet (all services) for over a week. @OptimumHelp is no help at all. What other services are available on #LongIsland or am I stuck with this monopoly? @verizonfios is not allowed in @BrookhavenTown
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Deven Shah (@deven_shah_cal) reported from Centereach, New York@optimum customer service sucks. Was on hold for 53mins and then the rep hung up on me. What kind of monopolistic attitude.
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🏀Dan Melo🏀RIP Kobe❤️ (@Swaggy_Melo) reported from Shirley, New YorkWtf is this @MSNBC_Breaking @NBCNews @MSNBC get this channel off the air @optimum @AlticeUSA @Xfinity ASAP and u too @att
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Joan Bauer (@joanieL57) reported from Miller Place, New York@OptimumHelp They then said they would be here Sat but I would have to wait all day and would be charged $80 for their incompetence.I have been a customer for over 30 years and have never been treated so poorly.
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Filomena ☮️ 🧩 (@buddhagrrl65) reported from Stony Brook, New York@OptimumHelp I have been trying for days to speak with my 91 year old mother has no internet or phone. She lives in Smithtown what is the status of service restoration
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Lisa ❤️ (@lisa_annexo) reported from Holtsville, New York@getwellshells @optimum I hate Optimum so much. They are literally the worst
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𝑪𝑯𝑹𝑰𝑺𝑻𝑰𝑨𝑵 🧐 ⚡️ (@CR_N11) reported from Brentwood, New York@optimum there’s absolutely NO reason why my connection interrupts 6-7 times a day. @verizonfios is gaining a new customer first thing Monday. ******* clowns
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travisbobbe (@travisbobbe) reported from East Patchogue, New YorkHey @optimum, just spent an hour on phone with your service help. They couldn't fix the issue that I have no access to my on-demand package options suddenly. Tech cant arrive for over a week!!!!! This is garbage service! I expect more from my cable provider! #mightBeTimeToSwitch
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New YorkI have not had @OptimumHelp for weeks. I work from home and have no internet, phone or tv for weeks. I am going to end up in the hospital and will sue @PSEGLI @NYGovCuomo HELP ME!!!!!
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Booker Washington (@bookwashington) reported@Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV
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Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Adam Bernard (@AdamsWorldBlog) reported@SieraSantos @MLBNetwork Wish I could've seen it. @optimum is the absolute worst.
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?