Optimum outages and service status in Saint James, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Saint James, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- TV (50%)
- E-mail (25%)
- Internet (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Saint James, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Saint James, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint James, New York
The most recent Optimum outage reports came from the following cities: Islip, Kings Park, Medford, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Kings Park
|
17 days ago | |
|
Medford
|
TV | 29 days ago |
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Medford
|
TV | 29 days ago |
|
Coram
|
Internet | 1 month ago |
|
Lake Grove
|
TV | 1 month ago |
Community Discussion
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Optimum Issues Reports Near Saint James, New York
Latest outage, problems and issue reports in Saint James and nearby locations:
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Craig (@CLD9768) reported from Fort Salonga, New YorkCounting the days till I get @verizonfios installed and drop @optimum #outage #Optimumoutage #fios
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robert ross (@robertr43995977) reported from Ronkonkoma, New York@angiemartinez @OptimumHelp I had problems with them for weeks everything was a Payment,80 dollars for someone to come out,than they say I needed quicker speed 50 dollars more ,damn scam
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Mike Seilback (@Seilback) reported from Commack, New York@optimum @OptimumHelp please let us know when the outage in Commack, ny will be fixed. This is absurd.
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Big G Dog from Jejojo Bagels (@BigG_Jejojos) reported from Coram, New York@OptimumHelp is this where I can somehow get to a Supervisory Level to help me with a billing question that my Wife has now wasted 4 days and over 6 hours of waiting and supposed return calls that have not happened
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Kristine (@krstnbass) reported from Bohemia, New York3 hours with @optimum @OptimumHelp and I was told that I will be charged for phone service that I am not currently receiving unless I call to disconnect the service.
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Adam P (@solaraguy11) reported from Holbrook, New York@NYIslanders @IslesMSGN anybody else having an absolutely garbage quality broadcast on the glorious cablevision msg networks?
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Neil Burke (@burcules3) reported from Commack, New York@optimum outage for the last two hours.....what's going on?
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Bill O'Sullivan (@sully2344) reported from Holbrook, New York@OptimumHelp currently we have no internet service.
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Martin (@martinmrmar) reported from Smithtown, New York@RSullivanSUF @optimum Optimum Online is a bit weird.... There is no internet still but everytime I try to go online, Optimum gives me a, warning that I must register my modem first... Why? It's already registered cause I was using it before the outage!
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wesMONTE (@pipesworld78) reported from Ronkonkoma, New York@OptimumHelp Unable to get anyone on phone & online chat. Lost service Tues. power never went out, PSEG has taken fallen trees/repaired lines, power restored. Have yet to see a single @optimum van in the area! Shameful, I work from home and this is affecting my lively hood!
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Carney McFly (@Carnage4907) reported from Holbrook, New YorkI can’t understand how @optimum can think it’s ok to disconnect peoples service because they’re performing maintenance. Peoples security systems rely on internet. Do we get a partial relief on the bill? Why are you doing it at 11:30 and not 5am? yet to see this with cellphones
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John haug (@johnhaugg) reported from Commack, New York@OptimumHelp no phones, internet or tv here, and you guys can’t get a technician here to Sunday night . Wow! We haven’t had bad weather in months where r all the workers ? U keep sending the bills .
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Martin (@martinmrmar) reported from Kings Park, New York@NiemZem @OptimumHelp Problem is I don't have account info cause I'm the tenant... My landlord in on vacation in Aruba.
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KR_Bono (@bono_kr) reported from Smithtown, New York@Marsha250 True but they are like Cablevision and CNN. They have deals set up where people pay for service plans that automatically include paying them.
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Amy Smith (@hashtagaims) reported from Stony Brook, New York@OptimumHelp Service outages happen in a storm. They shouldn’t (especially for $200+ a month) but they do. What’s unexpected is to try to reach a provider during said outage and be hung up on. Thanks for finally tweeting on issue - but we still await an apology and for you to make this right.
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Bloodweiser (@OfficialBigUT) reported from Gordon Heights, New York@LINYStateofMind @optimum @OptimumHelp They’re isn’t one. Optimum monopolized Suffolk county so I can’t even tell them to take their shit and go because it’s the only wifi company out here. I just gotta keep taking them ******* me. Nothing else I can do
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Tex Mac (@TX2NY1016) reported from Ronkonkoma, New York@VerizonSupport @verizonfios Your customer service phone number sucks. 15 minutes and waiting for an actual agent to answer the stupid phone. The initial intent of this cell was a simple question, now the intent of the calm is to tell you that I’m going to @optimum Thanks
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LS (@Skrubba05) reported from Holtsville, New YorkI have made a TON of complaints on here about @OptimumHelp for their service and customer service and rightfully so. It’s only right I 👏🏼 @VerizonSupport for their superior service both in product and on the phone. They just resolved an issue I had in 10 mins and did it with...
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Lilah Quinn (@LilahQuinn) reported from Islip, New York@OptimumHelp Our wifi has been down for hours. I can't get in touch with anyone, or even report the outage. For $100/month that's pretty **** service. Definitely closing my account, once I can actually get in touch with someone, that is. Being reduced to venting on Twitter? 🙄
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Lil Glizzy (@kev_j_g) reported from Ronkonkoma, New Yorki gotta say @optimum may have THE WORST communication and customer service on the face of the earth.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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JimGio (@__1203gio) reportedI’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Henry rinkewich (@H3nrink) reported@optimum when is your trash organization coming to an agreement to bring back mlb network?
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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Adam Bernard (@AdamsWorldBlog) reported.@Optimum should have an OnlyFans based on how often it goes down.