Optimum outages and service status in Commack, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Commack, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Commack, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Commack, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Commack, New York
The most recent Optimum outage reports came from the following cities: Islip, Kings Park, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Kings Park
|
17 days ago | |
|
Smithtown
|
Internet | 2 months ago |
|
Brentwood
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Commack, New York
Latest outage, problems and issue reports in Commack and nearby locations:
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t i n a 🌻 (@kristinaorama) reported from Brentwood, New York@OptimumHelp can you please respond to my DM in regards to my power outage issue? I work from home and have been without service since yesterday. This is getting a bit ridiculous.
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Harry Casillo (@HCasillo) reported from Greenlawn, New York@staymich @Xfinity Believe me Optimum and Verizon are just as bad. Takes forever to get anyone on the phone. Good luck my fiend
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum has the worst customer service. Isn’t so fraud when they charge you for service but the tech has never completed the install. Is this company just incompetent or crooks? I may have to say they are crooks you can’t bill someone for service you don’t have
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Martin (@martinmrmar) reported from Smithtown, New York@optimum Still no service.... I got Optimum Online, had the power outage, got the power back but no internet... Getting a message that I must register my modem first? Why?? It's already registered...
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum @AlticeUSA worst company ever. How can you fraudulently say you install service and cancel service on customers without their consent
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Andy Kovacs (@fansince86) reported from Saint James, New York@optimum Internet has been down since 7/24. Been told it’s my router. Then the modem, then a bad signal, 2 techs - nothing - someone checked the signal on the pole - then today I was told acct was blocked because I owed $1.15. Paid that. Next CSR told me that’s impossible.
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John Tempro (@johntempps) reported from Elwood, New York@OptimumHelp Still have not gotten any help!!!!!!!
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shahtech (@shahtech) reported from West Hills, New YorkNo internet in 11747 (Melville) ... plz help @OptimumHelp
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Christine Gray (@Cgray218) reported from Lake Ronkonkoma, New York@OptimumHelp we have not been able to get through to anyone and we still have cable lines down in the yard .. can someone come help?!?
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Gerard (@TDLI_UD) reported from Saint James, New YorkStarting to get pissed off at these ******* jerkoffs af @optimum who can’t get our business phone up and running. But have no problem billing for it while treating my fiancé like an idiot. Let me get hold of that ******** and I’ll teach him a lesson he won’t soon forget
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russgny (@russgny) reported from East Northport, New York@OptimumHelp Twitter just as effective as chat, email, and phone .Customer service not your priority obviously
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Mike Seilback (@Seilback) reported from Commack, New York@optimum @OptimumHelp please let us know when the outage in Commack, ny will be fixed. This is absurd.
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John haug (@johnhaugg) reported from Commack, New York@OptimumHelp no phones, internet or tv here, and you guys can’t get a technician here to Sunday night . Wow! We haven’t had bad weather in months where r all the workers ? U keep sending the bills .
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Jason (@tempusfugit72) reported from Islip, New YorkEither way WiFi is a terrible technology. Doesn’t matter if it’s optimum/fios/spectrum etc
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Susan Murray (@Murray171) reported from Lake Ronkonkoma, New York@OptimumHelp @edmt111374 The better question is: Does anyone on Long Island have working cable???? It’s not working in Ronkonkoma
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Sherri ⭐️ (@SherriStarr) reported from Commack, New YorkHey @OptimumHelp @optimum since it is impossible to get a person on the phone can you tell me when my cable/WiFi/phone service will be back???
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Dennis Farrell (@MotherShuck) reported from North Babylon, New YorkAnd @optimum STILL has not contacted me. This is been going on for two months. I’m glad I only have $100 on @ACR_POKER so I only play in 50 Cent tournaments. I’d be losing my **** if I was playing in the nosebleeds like you.
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Switch to FIOS. Altice sucks
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Mike Meehan (@iammrmeehan) reported from Melville, New York@OptimumHelp Hello, we are looking to cancel your service today because we have other coverage and were very dissatisfied with various issues. The rep is telling us that the cancellation cannot be processed until 4/15/23. That doesn’t seem ethical. Can you please cancel today.
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Eric Fishon (@eman1061) reported from Hauppauge, New York@optimum @OptimumHelp @AlticeUSA understand & respect Optimum’s need to secure their network & IP at homes but to shut down someone’s internet on weekend w no support when medical & safety needs require internet is inhumane. No meds, no security,pets no food. #livesmatter #helpme
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Elijah (@ElijahWX98) reported@optimum Are you guys gonna fix your Internet? My Internet has been running like dogshit for 5 days now.
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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Mike Dolce (@mikedolce) reported@OptimumHelp @SeanOfKelly @optimum Then why hasn’t my bill gone down? You are thieves.
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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DZENT (@DZENT_1) reported@optimum if my **** ain’t fixed by tomorrow I’m getting rid of y’all useless service y’all already scamming the **** out of me.
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Anots (@anotaro) reported@optimum @OptimumHelp What is the status of the outage in Flanders NJ? It has been 15 hours with no updates. @verizonfios PLEASE PLEASE PLEASE look at the outage map and offer Fios in those areas.
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋
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M.C. Phoenix_AF (@M_C_Phoenix) reported@optimum Stop playing and fix my WiFi.
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.