Optimum outages and service status in Elwood, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Elwood, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Elwood, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Elwood, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Elwood, New York
The most recent Optimum outage reports came from the following cities: Kings Park, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Kings Park
|
17 days ago | |
|
Smithtown
|
Internet | 2 months ago |
|
Brentwood
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Elwood, New York
Latest outage, problems and issue reports in Elwood and nearby locations:
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David Maldonado (@Badgiver) reported from Deer Park, New York@OptimumHelp my 3rd tech call didn't go well. Approx 1:23pm today. The rep was denying me tech support and to speak with a superior. Actually said, there is nobody around. The internet connection is dropping. Please, can we resolve this issue.
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@optimum I made a mistake going to FIBEROPTIC service. Out for four days and now Out again. Will warn my neighbors.
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Trish Travags (@trishietime) reported from Dix Hills, New York@OptimumHelp I have had no service for 36 hours and NO ONE will help
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SICKtwiztedJEDI (@SICKNESS1779) reported from West Babylon, New York@maroth0808 @OptimumHelp Yea mine came back about 10am so it was only out overbite for like 7 hours or so. Not too bad
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t i n a 🌻 (@kristinaorama) reported from Brentwood, New York@OptimumHelp can you please respond to my DM in regards to my power outage issue? I work from home and have been without service since yesterday. This is getting a bit ridiculous.
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John haug (@johnhaugg) reported from Commack, New York@OptimumHelp no phones, internet or tv here, and you guys can’t get a technician here to Sunday night . Wow! We haven’t had bad weather in months where r all the workers ? U keep sending the bills .
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@optimum Here we go again. NO SERVICE and no one to talk to. Typical OPTIMUM
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Eric Fishon (@eman1061) reported from Hauppauge, New York@optimum @OptimumHelp @AlticeUSA understand & respect Optimum’s need to secure their network & IP at homes but to shut down someone’s internet on weekend w no support when medical & safety needs require internet is inhumane. No meds, no security,pets no food. #livesmatter #helpme
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Ian (@ianwich) reported from Dix Hills, New York@OptimumHelp I’m trying to register a new modem. During online registering, I’m forced to select the modem I’m replacing but no options are provided. Without options, I can’t swap it. There aren’t any agents answering the help line. I need help or another internet provider.
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Trish Travags (@trishietime) reported from Dix Hills, New York@OptimumHelp Help! We need service now!
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Services are mediocre. Customer service is 10 times worse.
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Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkI changed my service and was quoted a price... I agreed and they came and switched everything. I got an email confirmation and the price in the email is $45 a month more than I was told @optimum @OptimumHelp and good luck getting someone on the phone 😑
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Went to Optimun. Net. NO HELP...Why am I being billed for a channel you are not supplying?Where is STARZ?
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Kristine (@krstnbass) reported from Deer Park, New YorkOk @optimum Erroneously disconnected my service made me spend hour/ days trying to get an answer & now have increased my bill $40 overnight 4the same terrible service I had the day before yesterday. @OptimumHelp has been NO HELP AT ALL. you guys shld be sued 4 deceptive practice
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Peter Schacknow (@peterschack) reported from South Huntington, New York@OptimumHelp our internet/cable/phone service is out. 😟😟😟😟 #southhuntington
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shahtech (@shahtech) reported from West Hills, New YorkNo internet in 11747 (Melville) ... plz help @OptimumHelp
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michael salois (@superslice44) reported from Elwood, New York@OptimumHelp how come your service is horrible. I have called in 22 times and before I get to talk to anyone it just hangs up. I think I need to cancel service and go with reliable @ATT
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Manish Ved (@dxb2ny) reported from Syosset, New York@OptimumHelp There are no trucks in my area - why is that ??? No crews working on my service disruption
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RON ALBER (@ISAGirlsNY) reported from Smithtown, New YorkVery disappointed in @optimum @OptimumHelp reaction to storm on Long Island. Customer service is non-existent and the company appears indifferent to customer needs.
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malinda sanna (@spark_in_nyc) reported from Laurel Hollow, New York@OptimumHelp it’s obscene that no one can get through to Customer Service at Optimum when your internet service is down. #shame #optimum
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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him (@g5vmnnpfkr) reported@optimum your new AI commercials are trash. happy to be a spectrum customer now.
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Johnny Jagemann (@john19090117) reported@optimum No MLB network and still a problem with MSG you guys are embarrassing! Don’t you realize you’re dying a slow painful death. Everything is streaming. And Verizon isn’t pulling these shenanigans. Get your **** together or I’m going to Verizon by the end of the week.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Mel Bass (@where_im_at) reported.@optimum 8 hour outage, what gives?
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@OptimumHelp @optimum I am going to dig up the box at the end of the property to whats inside first. I have to make sure there is ZERO issue on my side or else the techs dont do anything.