Optimum outages and service status in Syosset, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Syosset, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Syosset, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Syosset, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Syosset, New York
The most recent Optimum outage reports came from the following cities: Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Westbury
|
TV | 1 month ago |
|
Hicksville
|
Phone | 2 months ago |
|
Farmingdale
|
3 months ago |
Community Discussion
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Optimum Issues Reports Near Syosset, New York
Latest outage, problems and issue reports in Syosset and nearby locations:
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michelle (@simsima77) reported from Bethpage, New York@optimum @OptimumHelp by far the worst company I have been dealing with during this crisis. Impossible to contact you!!
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Debra Fenner (@the1debalicious) reported from Farmingdale, New York@OptimumHelp I have no phone service since April 30th . I really need to talk to a live person
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Dawn Walton (@TotalEventSol) reported from Glenwood Landing, New York@optimum how do you run a business this way! Service our for a week with no update or customer service! I have a business account and residential. I am at a standstill! How about an update!!!!
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Sam Gupta (@sgupta0001) reported from Muttontown, New YorkEvery day I loose my internet starting at 3:00pm to whatever time Altice/@optimum feels appropriate to restore the service!! This really sucks if you work from home ! A big F@cking problem!!
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Kayla Reilly (@x0klax0) reported from South Huntington, New York@OptimumHelp I cannot hey a human on the phone or chat to report my service outage. I have power and the status says no outage but nothing in my home works.
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Kevin ♏️ (@kporz78) reported from Farmingdale, New York@optimum @OptimumHelp why does our WiFi completely drops out random multiple times a day since we upgraded to the 1gig ?? That never happened before …..
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Christina O'Connell (@Irishroots115) reported from Farmingdale, New YorkMy brand new WiFi is out AGAIN... and I put in for a call from @optimum @OptimumHelp 7 hours ago. Nothing. They still haven’t corrected my bill and gave me faulty equipment. Checking out @DishNetwork tomorrow. Anyone have it? How’s the service?
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Kevin ♏️ (@kporz78) reported from Farmingdale, New York@optimum @OptimumHelp How do so change the SSID and password on the new altice modem/router combo I just got ?? #help
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Dawn Walton (@TotalEventSol) reported from Glenwood Landing, New YorkHey @Optimum, guess who’s changing their services for both home and business .... Me! I can’t run my business like this !! And what’s worse is nobody answers the customer service phones! I have not seen an optimum truck anywhere in this area for days.
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Switch to FIOS. Altice sucks
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Mikey (@mikeysartori) reported from Glen Cove, New Yorkgoddamn my wifi sucks completely it wont even connect to my dads new mac book pro i cant do one thing with having to go through this optimum website phase to reboot ******** modem and route shit
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colleen (@coli_white) reported from Farmingdale, New York@_taylorquinn @optimum having the same problem wtf
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Greg Waldman (@libuckeye) reported from Jericho, New York@optimum you have horrible service. Your service rep left my house a mess. Never came back when after leaving to pick something up. Your call center never called back. This is an embarrassment.
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Donna Paul/ Realtor (@donnapaul) reported from Melville, New York@OptimumHelp my internet is not working got new box and router - still can’t get nothing - called customer service- 2 hours wait- still nothing- I hope I’m getting a BIG discount for August
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Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp "we are always here to help".. Seems to be a lie. 2 posts.. 1 dm.. 3 phone calls. Not replies. Almost 20 years as a costumer.. But I am really looking into Fios now.
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Johnny M (@Lijohnm1) reported from Bethpage, New York@OptimumHelp my tv service is terrible. Constant glitching. Can’t get any help on chat or phone. Brutal
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp @optimum So many families without Wi-Fi, TV, and phone service in New York. No estimate on when it will be fixed call customer service has been terrible. But you still took my money yesterday so I guess that system still works.
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malinda sanna (@spark_in_nyc) reported from Laurel Hollow, New York@OptimumHelp it’s obscene that no one can get through to Customer Service at Optimum when your internet service is down. #shame #optimum
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DFSmoneytrain 💰💸 (@DSmoneytrain) reported from Salisbury, New York@OptimumHelp you guys are ******* horrible! I’m switching services this is ridiculous
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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him (@g5vmnnpfkr) reported@optimum your new AI commercials are trash. happy to be a spectrum customer now.
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Johnny Jagemann (@john19090117) reported@optimum No MLB network and still a problem with MSG you guys are embarrassing! Don’t you realize you’re dying a slow painful death. Everything is streaming. And Verizon isn’t pulling these shenanigans. Get your **** together or I’m going to Verizon by the end of the week.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Mel Bass (@where_im_at) reported.@optimum 8 hour outage, what gives?
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@OptimumHelp @optimum I am going to dig up the box at the end of the property to whats inside first. I have to make sure there is ZERO issue on my side or else the techs dont do anything.