Optimum outages and service status in Glen Cove, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Glen Cove, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Glen Cove, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Glen Cove, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optimum Issues Reports Near Glen Cove, New York
Latest outage, problems and issue reports in Glen Cove and nearby locations:
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Dawn Walton (@TotalEventSol) reported from Glenwood Landing, New York@optimum how do you run a business this way! Service our for a week with no update or customer service! I have a business account and residential. I am at a standstill! How about an update!!!!
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Sam Gupta (@sgupta0001) reported from Muttontown, New YorkEvery day I loose my internet starting at 3:00pm to whatever time Altice/@optimum feels appropriate to restore the service!! This really sucks if you work from home ! A big F@cking problem!!
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JusReloaded™️ (@Jus_Reloaded) reported from Roslyn, New York@optimum @OptimumHelp It’s been a couple days since I’ve requested some help. Looks like I hit another dead end. How can I get a supervisor to help me with my issues. It’s been over 3 weeks. Who can help me?
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Caroline Bridgett (@Carolin93504706) reported from Larchmont, New York@Verizon @VerizonSupport you Jedi mind tricked me into going into the DM and then put me through text support hell somebody from @optimum hit me up for cable service Verizon is a dinosaur in this industry first bot, then hold, then gone! Still paying tho canceling the check!
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Just got Altice one installed today- couple things went wonky- volume on remote doesn’t work and the pause, rewind, FF is disabled ... help please. Thx
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Manish Ved (@dxb2ny) reported from Syosset, New York@OptimumHelp There are no trucks in my area - why is that ??? No crews working on my service disruption
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Mikey (@mikeysartori) reported from Glen Cove, New Yorkgoddamn my wifi sucks completely it wont even connect to my dads new mac book pro i cant do one thing with having to go through this optimum website phase to reboot ******** modem and route shit
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Dawn Walton (@TotalEventSol) reported from Glenwood Landing, New YorkHey @Optimum, guess who’s changing their services for both home and business .... Me! I can’t run my business like this !! And what’s worse is nobody answers the customer service phones! I have not seen an optimum truck anywhere in this area for days.
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@nidz618 @OptimumHelp They told my mother to make sure her cables are tightly connected. Never even mentioned an outage.
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Kostas Koutsagelos (@kkoutsagelos) reported from Old Brookville, New York@OptimumHelp please get it together, very frustrating . Non covid related, just simple operational execution. Need tech support phone call, going on a month to get a cable box
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Turner A1 on this am. Got no signal. Nada. Turned it off. Turned it on. Help please.
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Grace C Devine (@gcd23) reported from Larchmont, New York@OptimumHelp I don’t seem to have any #cable #tv here in #Larchmont #newyork , #help , what is the #problem #Optimum , I need that #tv for the #weekend
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Stacie 🧬🧠 Bloom (@stacie_bloom) reported from Larchmont, New York@OptimumHelp Shame on you for this lack of transpancy and despicable customer service. We are done with you. A week with no ability to work.
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David Cohen (@cohenx4) reported from East Hills, New York@OptimumHelp I sent a DM as well but have yet to hear back from anyone. Still down in East Hills, NY.
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Juan C Santaliz (@santaliz_juan) reported from Syosset, New YorkYour service is ducking trash @optimum have you the chance to make it right I called you out on Twitter and my internet oddly got fixed for a week and not back to the same shit you guys suck. When I get back from my vacation I’m dead signing up with @verizon **** @optimum
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Mary Grace Donaldson (@TheRealGracieD) reported from Glen Head, New YorkI just WASTED a half hour with @optimum for the same issue that was happening on Friday night. Service rep told me I needed a new cable box. Out of frustration I unplugged/replugged and my cable box CAME BACK ON. Not a happy customer, Optimum. I don’t need a new box.
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp having issues w my Altice one remote again... please help
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Sarah Eltabib (@seltabib) reported from Oyster Bay, New York@OptimumHelp I’ve been on hold for over 1 hr— 15 min! This is excessive. This is unprofessional! My modem is down and I have courses to teach!
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JusReloaded™️ (@Jus_Reloaded) reported from Roslyn, New YorkWho am I supposed to reach out to @optimum if I have an outside line issue? Customer service says all they can do is read notes. I’ve had two technicians out in the past two weeks who have said they called for a outside tech to lower power at the tap. No one has come out! Help!!!
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Greg Waldman (@libuckeye) reported from Jericho, New York@optimum you have horrible service. Your service rep left my house a mess. Never came back when after leaving to pick something up. Your call center never called back. This is an embarrassment.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.