Optimum outages and service status in Roslyn, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Roslyn, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Roslyn, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Roslyn, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Roslyn, New York
The most recent Optimum outage reports came from the following cities: Mineola, and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Mineola
|
Total Blackout | 16 days ago |
|
Mineola
|
Internet | 28 days ago |
|
Westbury
|
TV | 1 month ago |
Community Discussion
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Optimum Issues Reports Near Roslyn, New York
Latest outage, problems and issue reports in Roslyn and nearby locations:
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David Cohen (@cohenx4) reported from East Hills, New York@OptimumHelp why do you offer Service Status check when all it says when my service is down is “your service status is not available”??? Hey but good news, my billing details are available!! Jeez!!
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George Dallas (@GDalla5) reported from Roslyn, New York@OptimumHelp I need help to activate my International calling plan. I need a plan that has access to placing calls to GREECE. I've sent private messages to this twitter handle. Spoke with customer service via phone & chat and they couldn't help me. Also online access didn't help
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ʸᵘʰ! Gloom MadJack (@xMadJack2) reported from Mineola, New York@OptimumHelp my internet just completely shut down out of nowhere what’s going on are y’all down
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Greg Waldman (@libuckeye) reported from Jericho, New York@optimum you have horrible service. Your service rep left my house a mess. Never came back when after leaving to pick something up. Your call center never called back. This is an embarrassment.
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Richard Basulto (@richardb124) reported from North New Hyde Park, New York@MannyC180 @optimum I cannot believe that you are dealing with this issue!!! Switch to @Verizon
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Siddharth Jain (@sidtoaf) reported from Westbury, New York@OptimumHelp my internet bill is way too high! I’d like to work with you for a resolution.
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Phyllis Gill (@icemom289) reported from North New Hyde Park, New York@OptimumHelp @NYGovCuomo we need our internet how can one work from home without service. Can’t even get thru on the phone to find out what is going on. Maybe it’s time for Verizon
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Barbara Singh (@ravinbarbara) reported from New Cassel, New York@optimum needs get there act together or they’re going to lose customers!!! I have called over 4 times regarding the same issue...today I was hung up on 😡 I’ve been a long time customer,10+yrs and this is the service I’m paying for? NOPE, Time to look for a new cable provider!!
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Dawn Walton (@TotalEventSol) reported from Glenwood Landing, New YorkHey @Optimum, guess who’s changing their services for both home and business .... Me! I can’t run my business like this !! And what’s worse is nobody answers the customer service phones! I have not seen an optimum truck anywhere in this area for days.
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Betsy Andromidas (@kettleponds) reported from Garden City, New York@AlticeUSA @optimum optimum could be the worst company in NY - 2 service appts, 2 no-shows, 2x phone rep LIED and said the problem fixed - problem NOT fixed. I switched to @verizonfios and couldn’t be happier, now it’s time to switch my mother-in-law!!
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Mike Courtney (@CourtOfficial_) reported from New Hyde Park, New York@OptimumHelp been on hold for a total of 3 hours today and yesterday, have online chatted and talked to someone else neither of whom were “authorized” to help me. Literally just need my service reconnected.
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desí (@desiperez_) reported from Mineola, New Yorkmy poor grandmother. what would she do without me. i just got her a refund of $450 because optimum was OVER charging her. old lady had a damn near heart attack when i told her
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Grant Lieberman (@cusealum44) reported from East Hills, New York@optimum is the worst company. 10 days without service and still cannot give an ETA on when it will be back up and running. Just awful company. Up there with @PSEGLI for terrible company and lack of resources during a storm they weren’t prepared for. Should fire all executives
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Craig (@CLD9768) reported from Garden City, New York@OptimumHelp my service has been out since last Tuesday when will it be restored
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Just got Altice one installed today- couple things went wonky- volume on remote doesn’t work and the pause, rewind, FF is disabled ... help please. Thx
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John Paterakis (@JohnPaterakis) reported from Garden City, New York.@SenKevinThomas Forget about @PSEGLI. They are doing a good job. We need relief from @optimum, which has totally uncommunicative customer service. They shouldn’t be allowed to maintain their franchise without some serious improvements.
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JusReloaded™️ (@Jus_Reloaded) reported from Roslyn, New YorkWho am I supposed to reach out to @optimum if I have an outside line issue? Customer service says all they can do is read notes. I’ve had two technicians out in the past two weeks who have said they called for a outside tech to lower power at the tap. No one has come out! Help!!!
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Nick (@NKC2228) reported from Mineola, New YorkI’d have a easier time splitting an atom with a fork and knife then I would getting a live @optimum service rep on the phone
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MsWilds (@wildsg) reported from Garden City, New York@OptimumHelp has anyone else experience putting a new cable service and then the router dies that same day later and when you get a technician they can’t figure what’s wrong? Then no WiFi for 3 straight days.
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Turner A1 on this am. Got no signal. Nada. Turned it off. Turned it on. Help please.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail