Optimum outages and service status in North New Hyde Park, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around North New Hyde Park, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Internet (25%)
- Total Blackout (25%)
- Wi-fi (25%)
- TV (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in North New Hyde Park, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in North New Hyde Park, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North New Hyde Park, New York
The most recent Optimum outage reports came from the following cities: Elmont, Mineola, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
|
TV | 7 days ago |
|
Mineola
|
Total Blackout | 16 days ago |
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Elmont
|
Wi-fi | 20 days ago |
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Mineola
|
Internet | 28 days ago |
|
Franklin Square
|
Internet | 2 months ago |
|
Elmont
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near North New Hyde Park, New York
Latest outage, problems and issue reports in North New Hyde Park and nearby locations:
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Philip Oommen (@oommen_philip) reported from Mineola, New York@Ticaaalll @optimum I have the same problem and I filed a complaint with BBB.
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Alexandra Hope (@AlexandraHope28) reported from Garden City, New York@optimum it is 1 hour before the Super Bowl and the only channel to not work is CBS. When I was finally able to get on the phone with a tech, they could not help and said a tech would be available next Thursday...this type of service is completely unacceptable
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Daniel Richard (@danbchillin) reported from Elmont, New York@OptimumHelp @optimum why is it so difficult to report an outage???? When waiting on phone and chat for over an hour!
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Gem Miner (@gem_miner11) reported from New Hyde Park, New York@OptimumHelp my service has been out for over an hour, can someone help please
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gail amato (@gailamato) reported from Elmont, New York@OptimumHelp how long do you expect internet and phone to be down in Elmont
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Julia (@ninetyyfourr) reported from Elmont, New York@RosyyRozay @OptimumHelp Mans almost died and he STILL didn’t fix your **** smfh 😭
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Carson Wentz Stan Account (@Braddigan89) reported from Mineola, New York@BigDavesRants @optimum Are you in the same room as the router? I needed a mesh network
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Kevin Rìce (@iCeDiCe17) reported from Garden City, New York@OptimumHelp why are there such internet issues?
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Lilo (@Lilo10057777) reported from Hempstead, New York@OptimumHelp I've been on hold for 1.5 hours I never received a call back
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JusReloaded™️ (@Jus_Reloaded) reported from Roslyn, New York@optimum @OptimumHelp It’s been a couple days since I’ve requested some help. Looks like I hit another dead end. How can I get a supervisor to help me with my issues. It’s been over 3 weeks. Who can help me?
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JusReloaded™️ (@Jus_Reloaded) reported from Roslyn, New YorkWho am I supposed to reach out to @optimum if I have an outside line issue? Customer service says all they can do is read notes. I’ve had two technicians out in the past two weeks who have said they called for a outside tech to lower power at the tap. No one has come out! Help!!!
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Ray Martel (@Marteljr) reported from West Hempstead, New YorkHey @OptimumHelp my internet is down and half my channels don’t work. Just letting you know. @sprint mobile working just fine. West Hempstead area.
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Betsy Andromidas (@kettleponds) reported from Garden City, New York@AlticeUSA @optimum optimum could be the worst company in NY - 2 service appts, 2 no-shows, 2x phone rep LIED and said the problem fixed - problem NOT fixed. I switched to @verizonfios and couldn’t be happier, now it’s time to switch my mother-in-law!!
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gail amato (@gailamato) reported from Elmont, New York@optimum why can’t I get in touch with retention dept after you turned off channels I had because my promotion ended it’s bull that you don’t even send a letter anymore. 42 years we have been a loyal client and no customer satisfaction at all. For crappy service
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Nick (@NKC2228) reported from Mineola, New York@WexlerRules @optimum @OptimumHelp The absolute worst.. You would have an easier time splitting an atom then getting a live person on the phone without getting disconnected
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Lance Millionz (@Lancealotlinks) reported from Hempstead, New YorkSo..I've been sitting here since 10 AM waiting for a technician to arrive, not knowing that @optimum made a decision to cancel the appointment without informing us. Rad!
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Philip Oommen (@oommen_philip) reported from Mineola, New York@naturallysimy @optimum If you have a problem with this company file a complaint on BBB (Better Business Bureau)
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Tryna hit a liq Medley (@Knottydread__) reported from Hempstead, New York@optimum coming from someone that house runs off of your very expensive WiFi services, to have an outage for my home for over an hour is highly inconvenient. Will there be anything done about this.
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Phyllis Gill (@icemom289) reported from North New Hyde Park, New York@OptimumHelp @NYGovCuomo we need our internet how can one work from home without service. Can’t even get thru on the phone to find out what is going on. Maybe it’s time for Verizon
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
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Stephen Pererson (@StephenPererson) reported@optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Daniel Horski (@danhorski) reportedOne I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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Denver Smith (@DenverSmith1964) reported@optimum I will never return to Optimum. Everything is geared towards profit and little towards customer service. After dealing with the local store, offshore cust support and executive customer relations, it is clear that this mentality is woven throughout the entire organization.
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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/dev/matt (@mattyakel) reported@optimum / @OptimumHelp what gives you raise my bill $5 a month, and we're on the second outage for the month so far. #PoorService