Optimum outages and service status in Floral Park, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Floral Park, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Internet (25%)
- Total Blackout (25%)
- Wi-fi (25%)
- TV (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Floral Park, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Floral Park, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Floral Park, New York
The most recent Optimum outage reports came from the following cities: Elmont, Mineola, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
|
TV | 7 days ago |
|
Mineola
|
Total Blackout | 16 days ago |
|
Elmont
|
Wi-fi | 20 days ago |
|
Mineola
|
Internet | 28 days ago |
|
Franklin Square
|
Internet | 2 months ago |
|
Elmont
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Floral Park, New York
Latest outage, problems and issue reports in Floral Park and nearby locations:
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JOSHUA CABAN (@JOSHCABAN) reported from Malverne, New York@OptimumHelp this is by far the most garbage service. Ice called several times today. After holding for what seamed@like an eternity, I was disconnected. Now some one with the worst Indian accent answers and can not help. I think I’m still on hold. I’ve lost my patience #junk
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Alexandra Hope (@AlexandraHope28) reported from Garden City, New York@OptimumHelp it is 1 hour before the Super Bowl and the only channel to not work is CBS. When I was finally able to get on the phone with a tech, they could not help and said a tech would be available next Thursday...this type of service is completely unacceptable
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MsWilds (@wildsg) reported from Garden City, New York@optimum Has anyone experienced this from Optimum? I installed my cable and internet on Saturday afternoon by 3 am the WiFi dies, they didn’t bring anyone to fix this until this morning, the guy couldn’t fix the WiFi instead he moves the router to upstairs room, still nothing
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Phyllis Gill (@icemom289) reported from North New Hyde Park, New York@OptimumHelp can you give an update with this service. Been out almost 24 hours
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Julia (@ninetyyfourr) reported from Elmont, New York@jvr__a @RosyyRozay @OptimumHelp How he almost died but she STILL needs service smh almost died for no reason
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Craig (@CLD9768) reported from Garden City, New York@OptimumHelp my service has been out since last Tuesday when will it be restored
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Carson Wentz Stan Account (@Braddigan89) reported from Mineola, New York@BigDavesRants @optimum Are you in the same room as the router? I needed a mesh network
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Phyllis Gill (@icemom289) reported from North New Hyde Park, New York@OptimumHelp @NYGovCuomo we need our internet how can one work from home without service. Can’t even get thru on the phone to find out what is going on. Maybe it’s time for Verizon
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Gem Miner (@gem_miner11) reported from New Hyde Park, New York@OptimumHelp my service has been out for over an hour, can someone help please
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Richard Basulto (@richardb124) reported from North New Hyde Park, New York@MannyC180 @optimum I cannot believe that you are dealing with this issue!!! Switch to @Verizon
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Alexandra Hope (@AlexandraHope28) reported from Garden City, New York@optimum it is 1 hour before the Super Bowl and the only channel to not work is CBS. When I was finally able to get on the phone with a tech, they could not help and said a tech would be available next Thursday...this type of service is completely unacceptable
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Misadventures of SuperNick™ (@HeySuperNick) reported from Valley Stream, New York@OptimumHelp Tried to schedule a service call. Was told wait would be less than 5 min, I gave up after 20 min. My next attempt they said the wait would be 20 min, over 30 min later & still no help. Now I'm being told higher wait times than expected. Typical poor customer service.
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ʸᵘʰ! Gloom MadJack (@xMadJack2) reported from Mineola, New York@OptimumHelp my internet just completely shut down out of nowhere what’s going on are y’all down
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Philip Oommen (@oommen_philip) reported from Mineola, New York@WickerJosh @optimum If you have a problem with this company file a complaint on BBB (Better Business Bureau).
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Ray Martel (@Marteljr) reported from West Hempstead, New YorkHey @OptimumHelp my internet is down and half my channels don’t work. Just letting you know. @sprint mobile working just fine. West Hempstead area.
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Mary Beth Tully (@mbtullygc) reported from Garden City, New York@OptimumHelp Can you tell me number to call about a residential service that occurred today ?
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Betsy Andromidas (@kettleponds) reported from Garden City, New York@AlticeUSA @optimum optimum could be the worst company in NY - 2 service appts, 2 no-shows, 2x phone rep LIED and said the problem fixed - problem NOT fixed. I switched to @verizonfios and couldn’t be happier, now it’s time to switch my mother-in-law!!
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gail amato (@gailamato) reported from Elmont, New York@OptimumHelp how long do you expect internet and phone to be down in Elmont
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John Paterakis (@JohnPaterakis) reported from Garden City, New York.@SenKevinThomas Forget about @PSEGLI. They are doing a good job. We need relief from @optimum, which has totally uncommunicative customer service. They shouldn’t be allowed to maintain their franchise without some serious improvements.
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Daniel Richard (@danbchillin) reported from Elmont, New York@OptimumHelp @optimum why is it so difficult to report an outage???? When waiting on phone and chat for over an hour!
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail