Optimum outages and service status in Mineola, New York
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Mineola, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Internet (25%)
- Total Blackout (25%)
- Wi-fi (25%)
- TV (25%)
The latest reports from users having issues in Mineola come from postal codes 11501 .
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Mineola, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Mineola, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Optimum
Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mineola, New York
The most recent Optimum outage reports came from the following cities: Elmont, Mineola, Westbury, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
|
TV | 7 days ago |
|
Mineola
|
Total Blackout | 16 days ago |
|
Elmont
|
Wi-fi | 20 days ago |
|
Mineola
|
Internet | 28 days ago |
|
Westbury
|
TV | 1 month ago |
|
Franklin Square
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Mineola, New York
Latest outage, problems and issue reports in Mineola and nearby locations:
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Misty306 (@AquaVenatus) reported from South Hempstead, New YorkI just lost 3 hours of my life thanks to @optimum customer service. And no, the issue wasn’t resolved! #timewasted #frustrated #CustomerService
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VinsTravel (@vbsingh1) reported from Elmont, New York@OptimumHelp hi cable coming into my house is snapped and I have been trying to call and hold for hours and don’t get anyone. One time I got some one was told they can’t schedule a service. Thus is unacceptable. especially now when we are trying to work from home and save our job
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David Cohen (@cohenx4) reported from East Hills, New York@OptimumHelp I sent a DM as well but have yet to hear back from anyone. Still down in East Hills, NY.
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deGromSZN (@laurenxashleyx) reported from East Meadow, New YorkI have spent 5 different days on the phone, hours on hold, and was just hung up on after 40 minutes on hold with no resolution in sight. I am switching to Verizon. @optimum
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The Kwanzaa Project (@kwanzaaproject) reported from Salisbury, New York@Lift4LfePatriot @OptimumHelp The fact that they are not issuing statements and have a stupid recorded message when you call them is infuriating and has made me call Verizon. Their incompetence is why we moved our business account. Been with them since the 80s. I’m done
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Craig (@CLD9768) reported from Garden City, New York@OptimumHelp my service has been out since last Tuesday when will it be restored
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Julia (@ninetyyfourr) reported from Elmont, New York@RosyyRozay @OptimumHelp Mans almost died and he STILL didn’t fix your **** smfh 😭
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DFSmoneytrain 💰💸 (@DSmoneytrain) reported from Salisbury, New York@OptimumHelp you guys are ******* horrible! I’m switching services this is ridiculous
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Carson Wentz Stan Account (@Braddigan89) reported from Mineola, New York@BigDavesRants @optimum Are you in the same room as the router? I needed a mesh network
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David Cohen (@cohenx4) reported from East Hills, New York@OptimumHelp why do you offer Service Status check when all it says when my service is down is “your service status is not available”??? Hey but good news, my billing details are available!! Jeez!!
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Alexandra Hope (@AlexandraHope28) reported from Garden City, New York@OptimumHelp it is 1 hour before the Super Bowl and the only channel to not work is CBS. When I was finally able to get on the phone with a tech, they could not help and said a tech would be available next Thursday...this type of service is completely unacceptable
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Paul “Rabies” Santoro (@RabiesEntertain) reported from East Meadow, New YorkOmg I’m going to rage so hard!!!! @optimum suckssss!!! Worst internet company ever. I’ve called 20 different numbers to get a customer service agent, only to be re routed to the same exact automated message. No matter what line I call. I hate your company @OptimumHelp.
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Philip Oommen (@oommen_philip) reported from Mineola, New York@WickerJosh @optimum If you have a problem with this company file a complaint on BBB (Better Business Bureau).
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gail amato (@gailamato) reported from Elmont, New York@optimum why can’t I get in touch with retention dept after you turned off channels I had because my promotion ended it’s bull that you don’t even send a letter anymore. 42 years we have been a loyal client and no customer satisfaction at all. For crappy service
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Daniel Richard (@danbchillin) reported from Elmont, New York@OptimumHelp @optimum why is it so difficult to report an outage???? When waiting on phone and chat for over an hour!
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Philip Oommen (@oommen_philip) reported from Mineola, New York@naturallysimy @optimum If you have a problem with this company file a complaint on BBB (Better Business Bureau)
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HighFunctioningFam (@HighFunctFamily) reported from Mineola, New York@OptimumHelp @OptimumHelp Why ask me to DM you my account information to then not respond to my message. Once again proving how horrible your service and customer care is. I’m certain you will be losing many customers because of this.
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Grant Lieberman (@cusealum44) reported from East Hills, New York@optimum is the worst company. 10 days without service and still cannot give an ETA on when it will be back up and running. Just awful company. Up there with @PSEGLI for terrible company and lack of resources during a storm they weren’t prepared for. Should fire all executives
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Gem Miner (@gem_miner11) reported from New Hyde Park, New York@OptimumHelp my service has been out for over an hour, can someone help please
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Bubble Doble (@BubbleDoble1) reported@optimum youre whole Company and service swallows. Never a good day and not a day goes by where it doesnt slow down or cut out. Scumbags
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Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋
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Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
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Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.