Optimum outages and service status in East Hills, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around East Hills, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in East Hills, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Hills, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East Hills, New York
The most recent Optimum outage reports came from the following cities: Mineola, and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Mineola
|
Total Blackout | 16 days ago |
|
Mineola
|
Internet | 28 days ago |
|
Westbury
|
TV | 1 month ago |
|
Hicksville
|
Phone | 2 months ago |
Community Discussion
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Optimum Issues Reports Near East Hills, New York
Latest outage, problems and issue reports in East Hills and nearby locations:
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Richard Basulto (@richardb124) reported from North New Hyde Park, New York@MannyC180 @optimum I cannot believe that you are dealing with this issue!!! Switch to @Verizon
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Siddharth Jain (@sidtoaf) reported from Westbury, New York@OptimumHelp my internet bill is way too high! I’d like to work with you for a resolution.
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Mike Courtney (@CourtOfficial_) reported from New Hyde Park, New York@OptimumHelp been on hold for a total of 3 hours today and yesterday, have online chatted and talked to someone else neither of whom were “authorized” to help me. Literally just need my service reconnected.
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ʸᵘʰ! Gloom MadJack (@xMadJack2) reported from Mineola, New York@OptimumHelp my internet just completely shut down out of nowhere what’s going on are y’all down
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Greg Waldman (@libuckeye) reported from Jericho, New York@optimum you have horrible service. Your service rep left my house a mess. Never came back when after leaving to pick something up. Your call center never called back. This is an embarrassment.
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Kostas Koutsagelos (@kkoutsagelos) reported from Old Brookville, New York@OptimumHelp please get it together, very frustrating . Non covid related, just simple operational execution. Need tech support phone call, going on a month to get a cable box
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David Cohen (@cohenx4) reported from East Hills, New York@OptimumHelp why do you offer Service Status check when all it says when my service is down is “your service status is not available”??? Hey but good news, my billing details are available!! Jeez!!
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Denise G (@DeeBomb79) reported from Hicksville, New York@OptimumHelp Its not my equipment! I get a phone call saying theres an outage!
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Alexandra Hope (@AlexandraHope28) reported from Garden City, New York@OptimumHelp it is 1 hour before the Super Bowl and the only channel to not work is CBS. When I was finally able to get on the phone with a tech, they could not help and said a tech would be available next Thursday...this type of service is completely unacceptable
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JusReloaded™️ (@Jus_Reloaded) reported from Roslyn, New YorkWho am I supposed to reach out to @optimum if I have an outside line issue? Customer service says all they can do is read notes. I’ve had two technicians out in the past two weeks who have said they called for a outside tech to lower power at the tap. No one has come out! Help!!!
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Su Solano (@SuSolano) reported from Hicksville, New York@optimum has the worst customer service. Unbelievable! 21 years as loyal customers...they don't care.
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Dawn Walton (@TotalEventSol) reported from Glenwood Landing, New York@optimum how do you run a business this way! Service our for a week with no update or customer service! I have a business account and residential. I am at a standstill! How about an update!!!!
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Nick (@NKC2228) reported from Lake Success, New York@GODJ2 @optimum Worst customer service on the planet
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Grant Lieberman (@cusealum44) reported from East Hills, New York@optimum is the worst company. 10 days without service and still cannot give an ETA on when it will be back up and running. Just awful company. Up there with @PSEGLI for terrible company and lack of resources during a storm they weren’t prepared for. Should fire all executives
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Turner A1 on this am. Got no signal. Nada. Turned it off. Turned it on. Help please.
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Irfan Nadir (@nadir_irfan) reported from Westbury, New York@OptimumHelp been trying to get intouch with someone for help regarsing my wifi for a whole week. Been on hold for a cumulative 10+ hours. Messaged on Twitter and even spoke to your remote chat online. Absolutely no help at all.
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HighFunctioningFam (@HighFunctFamily) reported from Mineola, New York@OptimumHelp @OptimumHelp Why ask me to DM you my account information to then not respond to my message. Once again proving how horrible your service and customer care is. I’m certain you will be losing many customers because of this.
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Gem Miner (@gem_miner11) reported from New Hyde Park, New York@OptimumHelp my service has been out for over an hour, can someone help please
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Just got Altice one installed today- couple things went wonky- volume on remote doesn’t work and the pause, rewind, FF is disabled ... help please. Thx
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Alexandra Hope (@AlexandraHope28) reported from Garden City, New York@optimum it is 1 hour before the Super Bowl and the only channel to not work is CBS. When I was finally able to get on the phone with a tech, they could not help and said a tech would be available next Thursday...this type of service is completely unacceptable
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
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🦋🏔️wifi, loser ******* disaster extraordinaire (@ZynikaEDM) reported@optimum your 25 for 5 ad is disgusting ai generated slop and I will never consider getting internet from you again because of it
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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ˢᴿ SL!MeTo (@oSliMeTo_) reported@optimum YOUR INTERNET ******* SUCKS !!
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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M.C. Phoenix_AF (@M_C_Phoenix) reported@optimum Stop playing and fix my WiFi.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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Princepessa07 (@princepessa07) reported@optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.