Optimum outages and service status in Port Washington, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Port Washington, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Port Washington, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Port Washington, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Port Washington, New York
The most recent Optimum outage reports came from the following cities: Mineola.
| City | Problem Type | Report Time |
|---|---|---|
 Mineola
|
Total Blackout | 16 days ago |
|
Mineola
|
Internet | 28 days ago |
Community Discussion
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Optimum Issues Reports Near Port Washington, New York
Latest outage, problems and issue reports in Port Washington and nearby locations:
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp having issues w my Altice one remote again... please help
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George Dallas (@GDalla5) reported from Roslyn, New York@OptimumHelp I need help to activate my International calling plan. I need a plan that has access to placing calls to GREECE. I've sent private messages to this twitter handle. Spoke with customer service via phone & chat and they couldn't help me. Also online access didn't help
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Grant Lieberman (@cusealum44) reported from East Hills, New York@optimum is the worst company. 10 days without service and still cannot give an ETA on when it will be back up and running. Just awful company. Up there with @PSEGLI for terrible company and lack of resources during a storm they weren’t prepared for. Should fire all executives
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Just got Altice one installed today- couple things went wonky- volume on remote doesn’t work and the pause, rewind, FF is disabled ... help please. Thx
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G-Lock (@gfl257) reported from Mineola, New York@OptimumHelp remotes not working. Can I get a answer sometime this year
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ʸᵘʰ! Gloom MadJack (@xMadJack2) reported from Mineola, New York@OptimumHelp my internet just completely shut down out of nowhere what’s going on are y’all down
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JusReloaded™️ (@Jus_Reloaded) reported from Roslyn, New York@optimum @OptimumHelp It’s been a couple days since I’ve requested some help. Looks like I hit another dead end. How can I get a supervisor to help me with my issues. It’s been over 3 weeks. Who can help me?
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Phyllis Gill (@icemom289) reported from North New Hyde Park, New York@OptimumHelp @NYGovCuomo we need our internet how can one work from home without service. Can’t even get thru on the phone to find out what is going on. Maybe it’s time for Verizon
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Mary Grace Donaldson (@TheRealGracieD) reported from Glen Head, New YorkI just WASTED a half hour with @optimum for the same issue that was happening on Friday night. Service rep told me I needed a new cable box. Out of frustration I unplugged/replugged and my cable box CAME BACK ON. Not a happy customer, Optimum. I don’t need a new box.
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Nick (@NKC2228) reported from Mineola, New York@OrdioMongo @OptimumHelp By far the worst customer service I’ve dealt with in my Korea
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Ali Stricker (@AliStricker) reported from Port Washington, New YorkWhat is going on with #RentLive @optimum @OptimumHelp FIX THISSSSSS
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Gem Miner (@gem_miner11) reported from New Hyde Park, New York@OptimumHelp my service has been out for over an hour, can someone help please
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Nick (@NKC2228) reported from Mineola, New YorkOptimum’s customer service truly is awful. Whoever designed their automated phone system should be forced to chew tin foil and lick 9 volt batteries
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Richard Basulto (@richardb124) reported from North New Hyde Park, New York@MannyC180 @optimum I cannot believe that you are dealing with this issue!!! Switch to @Verizon
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Turner A1 on this am. Got no signal. Nada. Turned it off. Turned it on. Help please.
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David Cohen (@cohenx4) reported from East Hills, New York@OptimumHelp why do you offer Service Status check when all it says when my service is down is “your service status is not available”??? Hey but good news, my billing details are available!! Jeez!!
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Nick (@NKC2228) reported from Lake Success, New York@GODJ2 @optimum Worst customer service on the planet
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Kostas Koutsagelos (@kkoutsagelos) reported from Old Brookville, New York@OptimumHelp please get it together, very frustrating . Non covid related, just simple operational execution. Need tech support phone call, going on a month to get a cable box
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Dawn Walton (@TotalEventSol) reported from Glenwood Landing, New YorkHey @Optimum, guess who’s changing their services for both home and business .... Me! I can’t run my business like this !! And what’s worse is nobody answers the customer service phones! I have not seen an optimum truck anywhere in this area for days.
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Nick (@NKC2228) reported from Mineola, New YorkI’d have a easier time splitting an atom with a fork and knife then I would getting a live @optimum service rep on the phone
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Flurpledur (@Flurpledur) reportedTwo days in a row my games are unplayable because @optimum is inconsistent garbage
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Balla (@Balla3814943834) reported@ElijahWX98 @optimum Just switch providers I’m hearing Verizon isn’t so bad
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him (@g5vmnnpfkr) reported@optimum @OptimumHelp I just needed to let y’all know that your AI generated commercials/advertisements are terrible and make you look tacky. If you put zero effort into your advertising, you are definitely putting zero effort into providing your customers a quality experience.
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Chip Howard (@ChipSportsTalk) reported@OptimumHelp @optimum At this point I don't think there's anything you can do or say to keep me as a customer. I haven't even commented on my 34 year work account was disabled
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Bhoffman (@Bhoffma41265492) reported@optimum Why should it take 50 minutes and two service people to get a change in your service. But they keep trying to sell you their mobile service. Time to make the switch people! Worst customer service ever!
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david (@BeeLarryK1ng) reportedHow is it not fraud that @optimum takes my money for Internet service that genuinely doesn't work?
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Balla (@Balla3814943834) reported@OptimumHelp @ElijahWX98 @optimum Definitely switching to Verizon after this horrible service 3 days internet out