Optimum outages and service status in Glen Head, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Glen Head, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Glen Head, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Glen Head, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Glen Head, New York
The most recent Optimum outage reports came from the following cities: Mineola, and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Mineola
|
Total Blackout | 16 days ago |
|
Mineola
|
Internet | 28 days ago |
|
Westbury
|
TV | 1 month ago |
|
Hicksville
|
Phone | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Glen Head, New York
Latest outage, problems and issue reports in Glen Head and nearby locations:
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Turner A1 on this am. Got no signal. Nada. Turned it off. Turned it on. Help please.
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Carson Wentz Stan Account (@Braddigan89) reported from Mineola, New York@BigDavesRants @optimum Are you in the same room as the router? I needed a mesh network
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp having issues w my Altice one remote again... please help
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp It is unacceptable for the amount of money we pay monthly to have service out for over 24 hours. Customer service is horrendous.
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Siddharth Jain (@sidtoaf) reported from Westbury, New York@OptimumHelp I need help with my billing. This is 5th time I am reaching out about this. Terrible service. Worst than @comcast
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp On day 3 of no service I was billed through auto pay... Glad that system wasn't effected by power outages. #Optimumoutage
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HighFunctioningFam (@HighFunctFamily) reported from Mineola, New York@RailWriting @OptimumHelp We are all dreaming the same dream!! There’s power in numbers!! Fix my internet or I’m gone!! 😡
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JusReloaded™️ (@Jus_Reloaded) reported from Roslyn, New YorkWho am I supposed to reach out to @optimum if I have an outside line issue? Customer service says all they can do is read notes. I’ve had two technicians out in the past two weeks who have said they called for a outside tech to lower power at the tap. No one has come out! Help!!!
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Dawn Walton (@TotalEventSol) reported from Glenwood Landing, New YorkHey @Optimum, guess who’s changing their services for both home and business .... Me! I can’t run my business like this !! And what’s worse is nobody answers the customer service phones! I have not seen an optimum truck anywhere in this area for days.
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Juan C Santaliz (@santaliz_juan) reported from Syosset, New YorkYour service is ducking trash @optimum have you the chance to make it right I called you out on Twitter and my internet oddly got fixed for a week and not back to the same shit you guys suck. When I get back from my vacation I’m dead signing up with @verizon **** @optimum
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp @optimum So many families without Wi-Fi, TV, and phone service in New York. No estimate on when it will be fixed call customer service has been terrible. But you still took my money yesterday so I guess that system still works.
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Mary Grace Donaldson (@TheRealGracieD) reported from Glen Head, New YorkI just WASTED a half hour with @optimum for the same issue that was happening on Friday night. Service rep told me I needed a new cable box. Out of frustration I unplugged/replugged and my cable box CAME BACK ON. Not a happy customer, Optimum. I don’t need a new box.
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David Cohen (@cohenx4) reported from East Hills, New York@OptimumHelp why do you offer Service Status check when all it says when my service is down is “your service status is not available”??? Hey but good news, my billing details are available!! Jeez!!
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@nidz618 @OptimumHelp They told my mother to make sure her cables are tightly connected. Never even mentioned an outage.
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Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp @optimum Heading to the 4th day with no service. The only thing worrying me now. It's gonna be the long line I of angry costumers returning their cable boxes as soon as they get @Verizon installed.
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Just got Altice one installed today- couple things went wonky- volume on remote doesn’t work and the pause, rewind, FF is disabled ... help please. Thx
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp Day 6... No internet no cable no phone. How many more days before this problem is addressed? #Optimumoutage
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Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp "we are always here to help".. Seems to be a lie. 2 posts.. 1 dm.. 3 phone calls. Not replies. Almost 20 years as a costumer.. But I am really looking into Fios now.
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Mikey (@mikeysartori) reported from Glen Cove, New Yorkgoddamn my wifi sucks completely it wont even connect to my dads new mac book pro i cant do one thing with having to go through this optimum website phase to reboot ******** modem and route shit
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Bella Noche (@BellaNocheNYC) reported from Hicksville, New YorkUm… I was talking to someone from CS from @optimum about my wifi going out, and then I heard a sudden LOUD commotion in the background. Like a stampede of people all yelling behind them. I’m still on hold… with elevator music playing #WTF
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.