Optimum outages and service status in Hicksville, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Hicksville, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Hicksville, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Hicksville, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hicksville, New York
The most recent Optimum outage reports came from the following cities: Mineola, and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Mineola
|
Total Blackout | 16 days ago |
|
Mineola
|
Internet | 28 days ago |
|
Westbury
|
TV | 1 month ago |
|
Hicksville
|
Phone | 2 months ago |
|
Farmingdale
|
3 months ago |
Community Discussion
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Optimum Issues Reports Near Hicksville, New York
Latest outage, problems and issue reports in Hicksville and nearby locations:
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Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp "we are always here to help".. Seems to be a lie. 2 posts.. 1 dm.. 3 phone calls. Not replies. Almost 20 years as a costumer.. But I am really looking into Fios now.
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Irfan Nadir (@nadir_irfan) reported from Westbury, New York@OptimumHelp been trying to get intouch with someone for help regarsing my wifi for a whole week. Been on hold for a cumulative 10+ hours. Messaged on Twitter and even spoke to your remote chat online. Absolutely no help at all.
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Aria✨ (@princess__vic) reported from North Wantagh, New Yorkit pains me to say how much I actually hate my optimum wifi for not working 95% of the time
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Ryan Goldstein (@goldy82000) reported from East Meadow, New York@OptimumHelp im just tryna play Cod why does my service go down randomly at around 1:30am everyday
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Carson Wentz Stan Account (@Braddigan89) reported from Levittown, New York@BigDavesRants @optimum Run a speed test in the same room as the router. I have a feeling your issues are from an obstructed signal which a mesh network or extender will fix
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Siddharth Jain (@sidtoaf) reported from Westbury, New York@OptimumHelp my internet bill is way too high! I’d like to work with you for a resolution.
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Susan Heilig (@jerichomom2) reported from Jericho, New York@OptimumHelp You got us back online. It took 5 minutes to fix once the repairman climbed the pole.
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Mo (@bigboutya1) reported from East Farmingdale, New York@EMauraA I fell asleep last night, went back into the app this morning and now it's asking for a sign in. I signed in and got a message that my Optimum settings won't allow me to view this. They only have basic coz they have #firestick #90DayFiance
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SjS 🏸 (@shahtech) reported from West Hills, New YorkWhat a coincidence... @VerizonSupport just came to my driveway to offer a fantastic deal... but I told them that I own @OptimumHelp one more chance to fix the problem... how did @VerizonSupport know that I have problems with internet and someone came onsite...
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Mary Beth Tully (@mbtullygc) reported from Garden City, New York@OptimumHelp Can you tell me number to call about a residential service that occurred today ?
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Kevin Rìce (@iCeDiCe17) reported from Garden City, New York@OptimumHelp why are there such internet issues?
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Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkWhy do existing customers not get the “good deals”? Why is it only new customers? @optimum I need new service... any recommendations? Anyone but Verizon
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MsWilds (@wildsg) reported from Garden City, New York@OptimumHelp has anyone else experience putting a new cable service and then the router dies that same day later and when you get a technician they can’t figure what’s wrong? Then no WiFi for 3 straight days.
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Betsy Andromidas (@kettleponds) reported from Garden City, New York@AlticeUSA @optimum optimum could be the worst company in NY - 2 service appts, 2 no-shows, 2x phone rep LIED and said the problem fixed - problem NOT fixed. I switched to @verizonfios and couldn’t be happier, now it’s time to switch my mother-in-law!!
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RussDRocker (@RussDRocker) reported from Wantagh, New York@OptimumHelp Please restore service. The internet is not working. I’m @ 2240 Larch St, Wantagh, NY
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Juan Romero (@amighjuan1996) reported from Uniondale, New York@optimum why is it every time your wifi is so garbage. Always having an issue with your internet connection like come on all the money spent for you guys to fix it years ago and every year it’s the same thing y’all gotta do better cause I had it .
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Philip Oommen (@oommen_philip) reported from Mineola, New York@naturallysimy @optimum If you have a problem with this company file a complaint on BBB (Better Business Bureau)
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G-Lock (@gfl257) reported from Mineola, New York@OptimumHelp remotes not working. Can I get a answer sometime this year
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Nick (@NKC2228) reported from Mineola, New York@OrdioMongo @OptimumHelp By far the worst customer service I’ve dealt with in my Korea
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
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🦋🏔️wifi, loser ******* disaster extraordinaire (@ZynikaEDM) reported@optimum your 25 for 5 ad is disgusting ai generated slop and I will never consider getting internet from you again because of it
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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ˢᴿ SL!MeTo (@oSliMeTo_) reported@optimum YOUR INTERNET ******* SUCKS !!
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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M.C. Phoenix_AF (@M_C_Phoenix) reported@optimum Stop playing and fix my WiFi.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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Princepessa07 (@princepessa07) reported@optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.