Optimum outages and service status in Old Bethpage, New York
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- Optimum generated 0 outage signals in the last 24 hours around Old Bethpage, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Old Bethpage, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Old Bethpage, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optimum Issues Reports Near Old Bethpage, New York
Latest outage, problems and issue reports in Old Bethpage and nearby locations:
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Paul “Rabies” Santoro (@Rabies_Santoro) reported from East Meadow, New YorkI have been an @optimum customer for 3+ years. Over the course of the 3 years... I have NEVER EVER received the up and down I pay for. Not even close. Yet they charge full every month. I just called in and the representative hung up on me. Your company is straight trash.
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Services are mediocre. Customer service is 10 times worse.
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Karin Michelle (@KarinM711) reported from Lindenhurst, New York@OptimumHelp @mvpboxpics You guys are the absolute worst! Cable out at 9 last night. Supposed to be back at midnight. Got text at 9 am that it was resolved. It’s 10:45 now. Still not back. THE WORST!!!!
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Got your offer to help. Like OPTIMUM, you only talk, then run. Since Optimum has no service there is only one way to go.
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@OptimumHelp Yeah get my service installed.
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The Kwanzaa Project (@kwanzaaproject) reported from Salisbury, New York@Lift4LfePatriot @OptimumHelp The fact that they are not issuing statements and have a stupid recorded message when you call them is infuriating and has made me call Verizon. Their incompetence is why we moved our business account. Been with them since the 80s. I’m done
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp No help available. Go to DISH.
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Donna Paul/ Realtor (@donnapaul) reported from Melville, New York@OptimumHelp my internet is not working got new box and router - still can’t get nothing - called customer service- 2 hours wait- still nothing- I hope I’m getting a BIG discount for August
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MiamiFrankie85 (@miami_frankie85) reported from Huntington Station, New York@OptimumHelp hi there. Power is restored and the internet service is up and running. HOWEVER, the internet is in and out. Making work from home impossible. I want to switch to @verizonfios
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Carson Wentz Stan Account (@Braddigan89) reported from Levittown, New York@BigDavesRants @optimum Run a speed test in the same room as the router. I have a feeling your issues are from an obstructed signal which a mesh network or extender will fix
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp now I have lost all of my HBO channels. How many times do you think you can cheat a customer before loosing the customer.
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Free ON DEMAND still not up to date. $300.00 a month for something that doesn't work.
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New YorkI spoke to 22 people @optimum so explain to me why they say it’s not my job to help you 3 days and still no service pathetic their employees are the worst you can hire. As a new customer I’m going to throw their crap I. The street
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Ryan Goldstein (@goldy82000) reported from East Meadow, New York@OptimumHelp im just tryna play Cod why does my service go down randomly at around 1:30am everyday
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum has the worst customer service. Isn’t so fraud when they charge you for service but the tech has never completed the install. Is this company just incompetent or crooks? I may have to say they are crooks you can’t bill someone for service you don’t have
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Edward Green (@EJG_ed) reported from Dix Hills, New York@OptimumHelp @optimum Optimum is a joke. They can’t fix my phone service. It has been over a year and now they want me to believe they will get my cable back up. They couldn’t even get a supervisor on the phone. What a joke!
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Christina O'Connell (@Irishroots115) reported from Farmingdale, New YorkMy brand new WiFi is out AGAIN... and I put in for a call from @optimum @OptimumHelp 7 hours ago. Nothing. They still haven’t corrected my bill and gave me faulty equipment. Checking out @DishNetwork tomorrow. Anyone have it? How’s the service?
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Michael Lugassy (@mlugassy) reported from North Bellmore, New York@OptimumHelp No I stayed home all day (on my only day off!) and no one came! I am very angry and want someone from your retention department to contact me. I am a 30+ year customer and I’m fed up with the treatment I receive from Optimum! 😡😡🤬🤬
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Levar Sterling (@LevarSterling) reported from Wheatley Heights, New York@OptimumHelp Is there an outage in Wheatley Heights, NY? Please advise.@optimum
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.