Optimum outages and service status in Wheatley Heights, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Wheatley Heights, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Wi-fi.
- E-mail (50%)
- Wi-fi (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Wheatley Heights, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Wheatley Heights, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wheatley Heights, New York
The most recent Optimum outage reports came from the following cities: Babylon.
| City | Problem Type | Report Time |
|---|---|---|
 Babylon
|
Wi-fi | 17 days ago |
|
Babylon
|
30 days ago | |
|
Babylon
|
Internet | 2 months ago |
|
Brentwood
|
Internet | 2 months ago |
|
Farmingdale
|
3 months ago |
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Optimum Issues Reports Near Wheatley Heights, New York
Latest outage, problems and issue reports in Wheatley Heights and nearby locations:
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Levar Sterling (@LevarSterling) reported from Wheatley Heights, New York@OptimumHelp Is there an outage in Wheatley Heights, NY? Please advise.@optimum
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Trish Travags (@trishietime) reported from Dix Hills, New York@OptimumHelp Help! We need service now!
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum techs commit fraud they. Lose our tickets that they provided service and they never complete it now I’m here trying to fix their big mess. My lawyer should inform them that it’s against the law
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Amanda Rose (@CrabtreeCakes) reported from North Massapequa, New York@OptimumHelp Are you able to provide updates on restoring service?
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Laur Nicole⚓ (@Laurnicolexo) reported from West Islip, New York@OptimumHelp We’ve been without service since Tuesday atound 3. When will it be restored?
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Aquaman363 (@aquaman363) reported from Bethpage, New York@OptimumHelp your customer service is terrible. 45 minute wait at your “store”. No seating. This “store” 45 min from my home. 2 stores serving all of Nassau CO. Horrendous! @News12LI your reporter Stone here getting preferential treatment while other slaves to cable wait.
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Kristine (@krstnbass) reported from Deer Park, New YorkOk @optimum Erroneously disconnected my service made me spend hour/ days trying to get an answer & now have increased my bill $40 overnight 4the same terrible service I had the day before yesterday. @OptimumHelp has been NO HELP AT ALL. you guys shld be sued 4 deceptive practice
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Karin Michelle (@KarinM711) reported from Lindenhurst, New York@Aptitudee @OptimumHelp You got a tech? I can’t even get a person. On the phone. My service has been out for 13 hours
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NoScoringTillBelmont (@MMBNYI) reported from Farmingdale, New York@OptimumHelp is this a ******* joke? How does everyone in Farmingdale have power, but your shitty service has been off for nearly 18 hrs.
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@OptimumHelp Yeah get my service installed.
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Kaydi Pelletier (@kaydi_pelletier) reported from North Lindenhurst, New Yorkoh and I did pay a bill bc Optimum shut off my service after billing me incorrectly so that was fun/productive
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shahtech (@shahtech) reported from West Hills, New YorkNo internet in 11747 (Melville) ... plz help @OptimumHelp
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Free ON DEMAND still not up to date. $300.00 a month for something that doesn't work.
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Michael Joseph (@MikeStarletti) reported from West Babylon, New York@optimum Hello I received my callback today after waiting a couple of days Realized when I got the email confirmation, the rep did the exact opposite of what I asked for Can’t find the link to request another callback HELP!!!
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Karin Michelle (@KarinM711) reported from Lindenhurst, New York@OptimumHelp @mvpboxpics You guys are the absolute worst! Cable out at 9 last night. Supposed to be back at midnight. Got text at 9 am that it was resolved. It’s 10:45 now. Still not back. THE WORST!!!!
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Neil Burke (@burcules3) reported from Commack, New York@optimum outage for the last two hours.....what's going on?
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Mike Seilback (@Seilback) reported from Commack, New York@optimum @OptimumHelp please let us know when the outage in Commack, ny will be fixed. This is absurd.
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Again you are cheating customers. Lost all HBO channels. Now I will ask ABC, "7 ON YOUR SIDE " to help. Time the public knows how you cheat customers.
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x-NY Islanders Fan (@NYIslandersFan) reported from Copiague, New York@optimum Worst customs service in the world don't do it.
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The Jeetness (@TheJeetness) reported from Babylon, New York@optimum is down in LI, NY. Why do I bother to pay $200
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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Emeka Okafor, Jr. (@eokaforjr) reportedDay 2 of @optimum bring out in Brooklyn. Customer service is awful as always. Criminally bad service. Somehow everyone with Verizon still has service. Can not wait for @verizonfios availability on my block
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Will Wagner 🟧 (@WillWagnerMusic) reportedCrazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?
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Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
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@[email protected] (@pejacoby) reported@DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔
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him (@g5vmnnpfkr) reported@optimum @OptimumHelp I just needed to let y’all know that your AI generated commercials/advertisements are terrible and make you look tacky. If you put zero effort into your advertising, you are definitely putting zero effort into providing your customers a quality experience.
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Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****