Optimum outages and service status in North Massapequa, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around North Massapequa, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in North Massapequa, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in North Massapequa, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optimum Issues Reports Near North Massapequa, New York
Latest outage, problems and issue reports in North Massapequa and nearby locations:
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Colleen Barrett (@vetgirl83) reported from Levittown, New York@optimum is on demand down? Mine hasn’t been working for hours
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@optimum Here we go again. NO SERVICE and no one to talk to. Typical OPTIMUM
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Kevin ♏️ (@kporz78) reported from Farmingdale, New York@optimum @OptimumHelp why does our WiFi completely drops out random multiple times a day since we upgraded to the 1gig ?? That never happened before …..
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@optimum No wifi, no STARZ. OPTIMUM still charges full price. Cant call for service, no one knows what they are doing.
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Suz (@suz321) reported from Farmingdale, New York@optimum How can I report this issue? Phone lines hang up and not able to do so on your website.
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x-NY Islanders Fan (@NYIslandersFan) reported from Copiague, New York@optimum Don't do it worst customer service ever. Horrible truly horrible.
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deGromSZN (@laurenxashleyx) reported from East Meadow, New YorkI have spent 5 different days on the phone, hours on hold, and was just hung up on after 40 minutes on hold with no resolution in sight. I am switching to Verizon. @optimum
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x-NY Islanders Fan (@NYIslandersFan) reported from Copiague, New York@optimum Worst customs service in the world don't do it.
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t Mills (@tMillsSciTeach) reported from North Merrick, New YorkWhat is up with your service @VerizonSupport @Verizon second time in 2 days I e been disconnected off hold or on a call back. Why shouldn’t I call @optimum ?
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The Kwanzaa Project (@kwanzaaproject) reported from Salisbury, New York@Lift4LfePatriot @OptimumHelp The fact that they are not issuing statements and have a stupid recorded message when you call them is infuriating and has made me call Verizon. Their incompetence is why we moved our business account. Been with them since the 80s. I’m done
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Sean (@FiletMignSean) reported from Seaford, New York@optimum, your alltice service is trash. K thanks.
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Brian Durando (@BklynB16) reported from Massapequa, New York@OptimumHelp having an issue with one of my boxes. Help
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Steve (@Powers_HK) reported from Massapequa Park, New York@OptimumHelp I’ve been trying to call to cancel my service for a week and a half now. Two hour waits in the phone and I never get the call back...
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Anna M Stark (@ImmaLiveWire) reported from North Massapequa, New York@optimum Escalating my complaint for lack of response. Have been waiting for a technician since Tuesday, 11/24 to fix our internet wire and bring us the WiFi extenders we prepaid for when we started service on 11/12. Each call just leads to another failed appointment.
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x - McGrathFC (@McGrathFC) reported from North Lindenhurst, New York@OptimumHelp help! I ordered the AEW Double Or Nothing PPV and my feed cut out and i just have a black screen.
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Andrea D'Sa (@dre_dsa) reported from North Bellmore, New York@optimum doesn’t care and that’s the tea. The customer service is over seas and isn’t used to providing good service. You have neglected to help my family during this time and my sister was unable to use the WiFi during her AP tests.
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Amanda Rose (@CrabtreeCakes) reported from North Massapequa, New York@OptimumHelp Are you able to provide updates on restoring service?
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Levar Sterling (@LevarSterling) reported from Wheatley Heights, New York@OptimumHelp—zip 11798 No internet/cable service since 3am this morning and absolutely no indication when or if it will be resolved. Please provide a realistic time frame update. It’s imperative as I need to work from home. Thanks
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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Emeka Okafor, Jr. (@eokaforjr) reportedDay 2 of @optimum bring out in Brooklyn. Customer service is awful as always. Criminally bad service. Somehow everyone with Verizon still has service. Can not wait for @verizonfios availability on my block
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Will Wagner 🟧 (@WillWagnerMusic) reportedCrazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?
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Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
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@[email protected] (@pejacoby) reported@DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔
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him (@g5vmnnpfkr) reported@optimum @OptimumHelp I just needed to let y’all know that your AI generated commercials/advertisements are terrible and make you look tacky. If you put zero effort into your advertising, you are definitely putting zero effort into providing your customers a quality experience.
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Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****