Optimum outages and service status in Massapequa Park, New York
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Massapequa Park, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Wi-fi.
- E-mail (50%)
- Wi-fi (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Massapequa Park, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Massapequa Park, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Massapequa Park, New York
The most recent Optimum outage reports came from the following cities: Babylon.
| City | Problem Type | Report Time |
|---|---|---|
 Babylon
|
Wi-fi | 17 days ago |
|
Babylon
|
30 days ago | |
|
Babylon
|
Internet | 2 months ago |
|
Farmingdale
|
3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Massapequa Park, New York
Latest outage, problems and issue reports in Massapequa Park and nearby locations:
-
Paul “Rabies” Santoro (@Rabies_Santoro) reported from East Meadow, New YorkI have been an @optimum customer for 3+ years. Over the course of the 3 years... I have NEVER EVER received the up and down I pay for. Not even close. Yet they charge full every month. I just called in and the representative hung up on me. Your company is straight trash.
-
Tina Nelson (@TinaNelson11) reported from Freeport, New York@OptimumHelp my cable box went blank and it says no signal and asking if the cable box is on
-
Nick Terranova (@nickhvac00) reported from Merrick, New York@OptimumHelp $222 a month and no internet access bullshit fix it NOW and don’t blame the weather f I o s is working fine
-
Louis C, (@louiscarman23) reported from Copiague, New York@OptimumHelp I am very upset and disappointed, I scheduled an appointment with you yesterday 2pm-5pm and the technician shows up at 12pm while I’m at work and no ones home and than never comes back, than got rescheduled for the 13th. Get better Agents and Technicians Please.
-
deGromSZN (@laurenxashleyx) reported from East Meadow, New YorkI have spent 5 different days on the phone, hours on hold, and was just hung up on after 40 minutes on hold with no resolution in sight. I am switching to Verizon. @optimum
-
Karin Michelle (@KarinM711) reported from Lindenhurst, New York@Aptitudee @OptimumHelp You got a tech? I can’t even get a person. On the phone. My service has been out for 13 hours
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp tomorrow we look at a new provider. Either DISH or FIOS. End of expensive problems.
-
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@optimum Here we go again. NO SERVICE and no one to talk to. Typical OPTIMUM
-
Debra H (@debrahi) reported from Freeport, New York@optimum #optimumextracharge to repair there lack of service
-
Karin Michelle (@KarinM711) reported from Lindenhurst, New York@OptimumHelp @mvpboxpics You guys are the absolute worst! Cable out at 9 last night. Supposed to be back at midnight. Got text at 9 am that it was resolved. It’s 10:45 now. Still not back. THE WORST!!!!
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp No help available. Go to DISH.
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@optimum I made a mistake going to FIBEROPTIC service. Out for four days and now Out again. Will warn my neighbors.
-
Pete Lesto (@Pete_L915) reported from Wantagh, New York@OptimumHelp joke this is why I stay with @verizonfios I pet a bit more but always have service. My internet and cable is still up and running.
-
Ryan Goldstein (@goldy82000) reported from East Meadow, New York@OptimumHelp im just tryna play Cod why does my service go down randomly at around 1:30am everyday
-
Paul “Rabies” Santoro (@RabiesEntertain) reported from East Meadow, New York@OptimumHelp I call you guys all the time and get the worst customer service known to man.
-
Brian Durando (@BklynB16) reported from Massapequa, New York@OptimumHelp having an issue with one of my boxes. Help
-
Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkWhy do existing customers not get the “good deals”? Why is it only new customers? @optimum I need new service... any recommendations? Anyone but Verizon
-
Aquaman363 (@aquaman363) reported from Bethpage, New York@OptimumHelp your customer service is terrible. 45 minute wait at your “store”. No seating. This “store” 45 min from my home. 2 stores serving all of Nassau CO. Horrendous! @News12LI your reporter Stone here getting preferential treatment while other slaves to cable wait.
-
Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkI changed my service and was quoted a price... I agreed and they came and switched everything. I got an email confirmation and the price in the email is $45 a month more than I was told @optimum @OptimumHelp and good luck getting someone on the phone 😑
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
-
Emeka Okafor, Jr. (@eokaforjr) reportedDay 2 of @optimum bring out in Brooklyn. Customer service is awful as always. Criminally bad service. Somehow everyone with Verizon still has service. Can not wait for @verizonfios availability on my block
-
NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
-
NotAphd3 (@notaphd3) reported@optimum Service is down
-
Will Wagner 🟧 (@WillWagnerMusic) reportedCrazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?
-
Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
-
@[email protected] (@pejacoby) reported@DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔
-
him (@g5vmnnpfkr) reported@optimum @OptimumHelp I just needed to let y’all know that your AI generated commercials/advertisements are terrible and make you look tacky. If you put zero effort into your advertising, you are definitely putting zero effort into providing your customers a quality experience.
-
Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
-
Laskinzero (@laskinzero) reported@optimum your internet service is ****