Optimum outages and service status in Copiague, New York
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Copiague, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Wi-fi.
- E-mail (50%)
- Wi-fi (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Copiague, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Copiague, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Copiague, New York
The most recent Optimum outage reports came from the following cities: Babylon.
| City | Problem Type | Report Time |
|---|---|---|
 Babylon
|
Wi-fi | 17 days ago |
|
Babylon
|
30 days ago | |
|
Babylon
|
Internet | 2 months ago |
|
Farmingdale
|
3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Copiague, New York
Latest outage, problems and issue reports in Copiague and nearby locations:
-
IGY6 (@NYIslandersFan) reported from Copiague, New York@OptimumHelp I don't know what to say. You wait 30 minutes to get a hold a hold of support. To find out the most expensive package no longer has the NHL channel. The support rep after 20 minutes on the phone tells me I have to pay another 5 dollars a month because you decided to
-
Suz (@suz321) reported from Farmingdale, New York@optimum How can I report this issue? Phone lines hang up and not able to do so on your website.
-
x-NY Islanders Fan (@NYIslandersFan) reported from Copiague, New York@optimum Worst customs service in the world don't do it.
-
x - McGrathFC (@McGrathFC) reported from North Lindenhurst, New York@OptimumHelp help! I ordered the AEW Double Or Nothing PPV and my feed cut out and i just have a black screen.
-
Brian Durando (@BklynB16) reported from Massapequa, New York@optimum your WiFi sucks,y do I constantly have problems connecting #terrible
-
Laur Nicole⚓ (@Laurnicolexo) reported from West Islip, New York@OptimumHelp We’ve been without service since Tuesday atound 3. When will it be restored?
-
Colleen Barrett (@vetgirl83) reported from Levittown, New York@optimum is on demand down? Mine hasn’t been working for hours
-
Suz (@suz321) reported from Farmingdale, New York@OptimumHelp How do I report an outage, down lines, no service for CT? Phone system hangs up and message app on website is stalled out.
-
LANCE EVANGELISTA (@LME11783) reported from Seaford, New York@OptimumHelp so I just got off the phone with your customer service was told you had another power outage affecting service in parts of Nassau County New York. AGAIN !
-
Sean (@FiletMignSean) reported from Seaford, New York@optimum, your alltice service is trash. K thanks.
-
LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum techs commit fraud they. Lose our tickets that they provided service and they never complete it now I’m here trying to fix their big mess. My lawyer should inform them that it’s against the law
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp No help available. Go to DISH.
-
Michael J. Castellino (@MichaelCazy) reported from West Islip, New York@OptimumHelp I have no nhl network channel 223? I see it listed on my guide but it’s not available to watch same on the app.
-
Rob Kelly (@ImRobKelly) reported from Copiague, New York@KnicksFanTv He once fired a security guard at Cablevision for not knowing his name when he didn’t have his employee badge to let him into the corporate headquarters in Bethpage. The security guard was later rehired after that idiot had no right to do so.
-
Michael Lugassy (@mlugassy) reported from North Bellmore, New York@OptimumHelp No I stayed home all day (on my only day off!) and no one came! I am very angry and want someone from your retention department to contact me. I am a 30+ year customer and I’m fed up with the treatment I receive from Optimum! 😡😡🤬🤬
-
-
GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Went to Optimun. Net. NO HELP...Why am I being billed for a channel you are not supplying?Where is STARZ?
-
Mo (@bigboutya1) reported from East Farmingdale, New York@EMauraA I fell asleep last night, went back into the app this morning and now it's asking for a sign in. I signed in and got a message that my Optimum settings won't allow me to view this. They only have basic coz they have #firestick #90DayFiance
-
Carson Wentz Stan Account (@Braddigan89) reported from Levittown, New York@BigDavesRants @optimum Run a speed test in the same room as the router. I have a feeling your issues are from an obstructed signal which a mesh network or extender will fix
-
Mirro (@RichMirro) reported from Levittown, New York@OptimumHelp I have been on hold for technical support for 2 hrs the help online chat no answer . I need this for work. If I don’t work I can’t pay you. Which you will turn off service . So could someone answer the phone or do something please #worstcustomerservice
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
-
rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
-
tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
-
FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
-
jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
-
Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
-
Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
-
💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
-
ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
-
todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.