Optimum outages and service status in Deer Park, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Deer Park, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- E-mail (33%)
- Internet (33%)
- Wi-fi (33%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Deer Park, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Deer Park, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Deer Park, New York
The most recent Optimum outage reports came from the following cities: Islip, and Babylon.
| City | Problem Type | Report Time |
|---|---|---|
 Islip
|
Internet | 14 days ago |
|
Babylon
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Wi-fi | 17 days ago |
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Babylon
|
30 days ago | |
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Babylon
|
Internet | 2 months ago |
|
Brentwood
|
Internet | 2 months ago |
|
Farmingdale
|
3 months ago |
Community Discussion
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Optimum Issues Reports Near Deer Park, New York
Latest outage, problems and issue reports in Deer Park and nearby locations:
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Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkWhy do existing customers not get the “good deals”? Why is it only new customers? @optimum I need new service... any recommendations? Anyone but Verizon
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IGY6 (@NYIslandersFan) reported from Copiague, New York@OptimumHelp I don't know what to say. You wait 30 minutes to get a hold a hold of support. To find out the most expensive package no longer has the NHL channel. The support rep after 20 minutes on the phone tells me I have to pay another 5 dollars a month because you decided to
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David Maldonado (@Badgiver) reported from Deer Park, New York@OptimumHelp my 3rd tech call didn't go well. Approx 1:23pm today. The rep was denying me tech support and to speak with a superior. Actually said, there is nobody around. The internet connection is dropping. Please, can we resolve this issue.
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Michael Joseph (@MikeStarletti) reported from West Babylon, New York@optimum Hello I received my callback today after waiting a couple of days Realized when I got the email confirmation, the rep did the exact opposite of what I asked for Can’t find the link to request another callback HELP!!!
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Michael Joseph (@MikeStarletti) reported from West Babylon, New York@OptimumHelp Internet/ WiFi has been spotty for ages Upgraded to Optimum 300 and it’s gotten worse Now it is our completely and can’t get thru to customer service Two students in high school need to take tests online Please contact me ASAP!!!!
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Nick Brigandi (@Nickbrigandi) reported from West Babylon, New York@OptimumHelp internet and phone service keep going out.
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Peter Schacknow (@peterschack) reported from South Huntington, New York@OptimumHelp our internet/cable/phone service is out. 😟😟😟😟 #southhuntington
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp No help available. Go to DISH.
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Free ON DEMAND still not up to date. $300.00 a month for something that doesn't work.
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Karin Michelle (@KarinM711) reported from Lindenhurst, New York@Aptitudee @OptimumHelp You got a tech? I can’t even get a person. On the phone. My service has been out for 13 hours
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Kristine (@krstnbass) reported from Deer Park, New YorkOk @optimum Erroneously disconnected my service made me spend hour/ days trying to get an answer & now have increased my bill $40 overnight 4the same terrible service I had the day before yesterday. @OptimumHelp has been NO HELP AT ALL. you guys shld be sued 4 deceptive practice
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Karin Michelle (@KarinM711) reported from Lindenhurst, New York@Jennife51277566 @OptimumHelp They’re the worst
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum @AlticeUSA worst company ever. How can you fraudulently say you install service and cancel service on customers without their consent
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp now I have lost all of my HBO channels. How many times do you think you can cheat a customer before loosing the customer.
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Keith Scholder (@KScholder) reported from West Islip, New York@ErnieAcostaWFAN @EvanRobertsWFAN the @YESNetwork was not working on Long Island either last night for @optimum Other channels including @News12LI didn’t work either
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Ian (@ianwich) reported from Dix Hills, New York@OptimumHelp I’m trying to register a new modem. During online registering, I’m forced to select the modem I’m replacing but no options are provided. Without options, I can’t swap it. There aren’t any agents answering the help line. I need help or another internet provider.
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SjS 🏸 (@shahtech) reported from West Hills, New YorkToday’s incident with @OptimumHelp reminds me of that Seinfeld episode where Kramer makes the Cable guy wait and run around NYC ... today it was me waiting on cable tech though...
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GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York@OptimumHelp Got your offer to help. Like OPTIMUM, you only talk, then run. Since Optimum has no service there is only one way to go.
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Lilah Quinn (@LilahQuinn) reported from Islip, New York@OptimumHelp Our wifi has been down for hours. I can't get in touch with anyone, or even report the outage. For $100/month that's pretty **** service. Definitely closing my account, once I can actually get in touch with someone, that is. Being reduced to venting on Twitter? 🙄
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Jose Alberto Ramirez (@Pocco29) reported from Bay Wood, New York@OptimumHelp I don't have internet service on my residence since yesterday Oct 28th @ 2pm There aren't any outrages here, I have power and my neighbors has service. My kids and me have online classes and we can't missed them.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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him (@g5vmnnpfkr) reported@optimum your new AI commercials are trash. happy to be a spectrum customer now.
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Johnny Jagemann (@john19090117) reported@optimum No MLB network and still a problem with MSG you guys are embarrassing! Don’t you realize you’re dying a slow painful death. Everything is streaming. And Verizon isn’t pulling these shenanigans. Get your **** together or I’m going to Verizon by the end of the week.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Mel Bass (@where_im_at) reported.@optimum 8 hour outage, what gives?
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@OptimumHelp @optimum I am going to dig up the box at the end of the property to whats inside first. I have to make sure there is ZERO issue on my side or else the techs dont do anything.