Optimum outages and service status in Dix Hills, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Dix Hills, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Wi-fi.
- E-mail (67%)
- Wi-fi (33%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Dix Hills, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Dix Hills, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dix Hills, New York
The most recent Optimum outage reports came from the following cities: Babylon, and Kings Park.
| City | Problem Type | Report Time |
|---|---|---|
 Babylon
|
Wi-fi | 17 days ago |
|
Kings Park
|
17 days ago | |
|
Babylon
|
30 days ago | |
|
Babylon
|
Internet | 2 months ago |
|
Brentwood
|
Internet | 2 months ago |
|
Farmingdale
|
3 months ago |
Community Discussion
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Optimum Issues Reports Near Dix Hills, New York
Latest outage, problems and issue reports in Dix Hills and nearby locations:
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michael salois (@superslice44) reported from Elwood, New York@OptimumHelp how come your service is horrible. I have called in 22 times and before I get to talk to anyone it just hangs up. I think I need to cancel service and go with reliable @ATT
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Eric Zwerling (@ezwerlin) reported from Woodbury, New YorkWhat a disgrace Optimum cable is. We had a technician come to our house, he could not figure out a problem so he just left and told us he will be back. Never came back. Called and waited on hold for an hour. Finally tech figured something out after hours Bad. @optimum @AlticeUSA
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum has the worst customer service. Isn’t so fraud when they charge you for service but the tech has never completed the install. Is this company just incompetent or crooks? I may have to say they are crooks you can’t bill someone for service you don’t have
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shahtech (@shahtech) reported from West Hills, New YorkNo internet in 11747 (Melville) ... plz help @OptimumHelp
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REAGAN 🇺🇸 (@reagantoscano) reported from Hauppauge, New YorkIf anyone is looking for a cable service I highly suggest NOT using @optimum they shut off my tv service during a nationwide pandemic claiming I owed them over $500 for not “returning” my cable boxes from months ago. They are impossible to get ahold of over the phone as well 😒
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NoScoringTillBelmont (@MMBNYI) reported from Farmingdale, New York@OptimumHelp is this a ******* joke? How does everyone in Farmingdale have power, but your shitty service has been off for nearly 18 hrs.
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Donna Paul/ Realtor (@donnapaul) reported from Melville, New York@OptimumHelp my internet is not working got new box and router - still can’t get nothing - called customer service- 2 hours wait- still nothing- I hope I’m getting a BIG discount for August
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Neil Burke (@burcules3) reported from Commack, New York@OptimumHelp outage for the last two hours...whata going on??
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C (@czuck1983) reported from Commack, New YorkHey @OptimumHelp, why is it seemingly impossible to make changes to my service plan online? Trying to make some cuts to my ridiculous @optimum bill but I can't find anyway to change my package.
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Martin (@martinmrmar) reported from Kings Park, New York@NiemZem @OptimumHelp Problem is I don't have account info cause I'm the tenant... My landlord in on vacation in Aruba.
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colleen (@coli_white) reported from Farmingdale, New York@_taylorquinn @optimum having the same problem wtf
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Darcy⁷💜🐋🐙❄ (@darcyhope) reported from Babylon, New York@optimum why does our internet NEVER work? I can't do my job and at this point I'm losing money.
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Kelly Weiner (@petroleumkellyy) reported from Commack, New YorkLove that I haven’t had internet since Friday night and @optimum @OptimumHelp won’t put representatives on the phone to help. Good thing my job is to teach online.
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Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkWhy do existing customers not get the “good deals”? Why is it only new customers? @optimum I need new service... any recommendations? Anyone but Verizon
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Kaydi Pelletier (@kaydi_pelletier) reported from North Lindenhurst, New Yorkoh and I did pay a bill bc Optimum shut off my service after billing me incorrectly so that was fun/productive
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Michael Joseph (@MikeStarletti) reported from West Babylon, New York@optimum Hello I received my callback today after waiting a couple of days Realized when I got the email confirmation, the rep did the exact opposite of what I asked for Can’t find the link to request another callback HELP!!!
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Laur Nicole⚓ (@Laurnicolexo) reported from West Islip, New York@OptimumHelp We’ve been without service since Tuesday atound 3. When will it be restored?
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum why is that as a new customer your fraudulently say I have service when the tech didn’t complete the installation all because you assigned the wrong line on the pole to my house now I have no service and your customer service sucks. Hang up and transfers why switch?
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Switch to FIOS. Altice sucks
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Mark Fischl (@mafischl) reported from Northport, New York@OptimumHelp I have a line down in front of my house on Brinkman Court in Huntington
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.