Optimum outages and service status in Northport, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Northport, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Northport, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Northport, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Northport, New York
The most recent Optimum outage reports came from the following cities: Kings Park, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Kings Park
|
17 days ago | |
|
Smithtown
|
Internet | 2 months ago |
|
Brentwood
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Northport, New York
Latest outage, problems and issue reports in Northport and nearby locations:
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Edward Green (@EJG_ed) reported from Dix Hills, New York@OptimumHelp @optimum Optimum is a joke. They can’t fix my phone service. It has been over a year and now they want me to believe they will get my cable back up. They couldn’t even get a supervisor on the phone. What a joke!
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Martin (@martinmrmar) reported from Smithtown, New York@RSullivanSUF @optimum Optimum Online is a bit weird.... There is no internet still but everytime I try to go online, Optimum gives me a, warning that I must register my modem first... Why? It's already registered cause I was using it before the outage!
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum committed fraud they signed our name to an order that they never completed. They said that a tech would be out to complete it and no one is showing up they commit illegal orders why because they think they can. How many times do you call their employees are pathetic
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Craig (@CLD9768) reported from Fort Salonga, New York@OptimumHelp can someone give me an ETA on service restoration. The lack of transparency and activity in my area is concerning
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Donna Paul/ Realtor (@donnapaul) reported from Melville, New York@optimum I’m very disappointed in you and your service- No service no internet- went to the center And changed the box they call customer services - waiting for 2 hours on the phone - no one - NOW no internet and no TV and i do business for home- I’m upset 😡- can you help me
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malinda sanna (@spark_in_nyc) reported from Laurel Hollow, New York@OptimumHelp it’s obscene that no one can get through to Customer Service at Optimum when your internet service is down. #shame #optimum
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Martin (@martinmrmar) reported from Smithtown, New York@optimum Still no service.... I got Optimum Online, had the power outage, got the power back but no internet... Getting a message that I must register my modem first? Why?? It's already registered...
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RON ALBER (@ISAGirlsNY) reported from Smithtown, New YorkVery disappointed in @optimum @OptimumHelp reaction to storm on Long Island. Customer service is non-existent and the company appears indifferent to customer needs.
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Andy Kovacs (@fansince86) reported from Saint James, New York@optimum Internet has been down since 7/24. Been told it’s my router. Then the modem, then a bad signal, 2 techs - nothing - someone checked the signal on the pole - then today I was told acct was blocked because I owed $1.15. Paid that. Next CSR told me that’s impossible.
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Manish Ved (@dxb2ny) reported from Syosset, New York@OptimumHelp There are no trucks in my area - why is that ??? No crews working on my service disruption
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LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York@optimum a tech came and admitted he signed our name fraudulently. I had no service for 3 days. Time for someone to fix this issue
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Craig (@CLD9768) reported from Fort Salonga, New York@OptimumHelp your service is absolutely the worst get my service back and less then 24hr it is out again.
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Neil Burke (@burcules3) reported from Commack, New York@OptimumHelp outage for the last two hours...whata going on??
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Sherri ⭐️ (@SherriStarr) reported from Commack, New York@optimum @OptimumHelp hey cable when will my service be restored???
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REVEL 9 (@REVEL9) reported from Melville, New York@OptimumHelp it is stunning how bad your customer service is. I notice you’re having 0 issues getting those bills out tho. Maybe hire someone to actually take my call?
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Switch to FIOS. Altice sucks
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Edward Green (@EJG_ed) reported from Dix Hills, New York@OptimumHelp is terrible. Just got my power back and now my cable is down. And my call wasn’t sufficient. They don’t consider it an “outage” until more people call. Unreal! Try fixing my phone one of these days. I haven’t had phone service in over a year!
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Matthew Hill (@TheOnlyMattHill) reported from Centerport, New York@OptimumHelp optimum line is down at my house — no internet, no phone, no tv—please send someone. 52 laurel hill road, Centerport Ny
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russgny (@russgny) reported from East Northport, New York@OptimumHelp Twitter just as effective as chat, email, and phone .Customer service not your priority obviously
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dani (@notdinodan) reported from Brentwood, New York@wumb0_ @optimum that’s why i convinced my parents to cancel ******** out of their cable. We only have their internet and landline services now. And we use sling tv in place for the channels my parents do like to watch. They ain’t getting no more of our money
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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him (@g5vmnnpfkr) reported@optimum your new AI commercials are trash. happy to be a spectrum customer now.
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Johnny Jagemann (@john19090117) reported@optimum No MLB network and still a problem with MSG you guys are embarrassing! Don’t you realize you’re dying a slow painful death. Everything is streaming. And Verizon isn’t pulling these shenanigans. Get your **** together or I’m going to Verizon by the end of the week.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Mel Bass (@where_im_at) reported.@optimum 8 hour outage, what gives?
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@OptimumHelp @optimum I am going to dig up the box at the end of the property to whats inside first. I have to make sure there is ZERO issue on my side or else the techs dont do anything.