Optimum outages and service status in Laurel Hollow, New York
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- Optimum generated 0 outage signals in the last 24 hours around Laurel Hollow, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Laurel Hollow, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Laurel Hollow, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optimum Issues Reports Near Laurel Hollow, New York
Latest outage, problems and issue reports in Laurel Hollow and nearby locations:
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MiamiFrankie85 (@miami_frankie85) reported from Huntington Station, New York@optimum @OptimumHelp hello, my service went down. Tv, internet and phone have all stopped working! I work from home and have kids who do remote working. This is such a disappointment.
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp On day 3 of no service I was billed through auto pay... Glad that system wasn't effected by power outages. #Optimumoutage
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Timothy S Armstrong (@Army14Npt) reported from Northport, New York@OptimumHelp still no service in Northport. Said we would be back by 9
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russgny (@russgny) reported from East Northport, New York@OptimumHelp Twitter just as effective as chat, email, and phone .Customer service not your priority obviously
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Greg Waldman (@libuckeye) reported from Jericho, New York@optimum you have horrible service. Your service rep left my house a mess. Never came back when after leaving to pick something up. Your call center never called back. This is an embarrassment.
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp service is still out in Oyster Bay, NY and customer service is unresponsive. When we the service be restored?
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Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkWhy do existing customers not get the “good deals”? Why is it only new customers? @optimum I need new service... any recommendations? Anyone but Verizon
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michael salois (@superslice44) reported from Elwood, New York@OptimumHelp how come your service is horrible. I have called in 22 times and before I get to talk to anyone it just hangs up. I think I need to cancel service and go with reliable @ATT
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Levar Sterling (@LevarSterling) reported from Wheatley Heights, New York@OptimumHelp Is there an outage in Wheatley Heights, NY? Please advise.@optimum
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Sarah Eltabib (@seltabib) reported from Oyster Bay, New York@OptimumHelp I’ve been on hold for over 1 hr— 15 min! This is excessive. This is unprofessional! My modem is down and I have courses to teach!
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Edward Green (@EJG_ed) reported from Dix Hills, New York@OptimumHelp @optimum Optimum is a joke. They can’t fix my phone service. It has been over a year and now they want me to believe they will get my cable back up. They couldn’t even get a supervisor on the phone. What a joke!
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SjS 🏸 (@shahtech) reported from West Hills, New YorkToday’s incident with @OptimumHelp reminds me of that Seinfeld episode where Kramer makes the Cable guy wait and run around NYC ... today it was me waiting on cable tech though...
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Services are mediocre. Customer service is 10 times worse.
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michelle (@simsima77) reported from Bethpage, New York@optimum @OptimumHelp by far the worst company I have been dealing with during this crisis. Impossible to contact you!!
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REVEL 9 (@REVEL9) reported from Melville, New York@OptimumHelp it is stunning how bad your customer service is. I notice you’re having 0 issues getting those bills out tho. Maybe hire someone to actually take my call?
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michelle (@simsima77) reported from Bethpage, New York@optimum as soon as this pandemic is over and I can get another provider in my house, I plan on disconnecting any future service with you!! Your customer service is the absolute worst!! You should be ashamed!
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Switch to FIOS. Altice sucks
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Mary Grace Donaldson (@TheRealGracieD) reported from Glen Head, New YorkI just WASTED a half hour with @optimum for the same issue that was happening on Friday night. Service rep told me I needed a new cable box. Out of frustration I unplugged/replugged and my cable box CAME BACK ON. Not a happy customer, Optimum. I don’t need a new box.
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Uncle Bubba on parole (@UncleBubba_88) reported from East Northport, New Yorkif you live on long island, jersey or CT do not use @optimum as your cable provider. they give you the run-around anytime something needs to be fixed or resolved. they do it so you give it and call it quits and just deal with the problem. the customer service is rude as hell too
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Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp "we are always here to help".. Seems to be a lie. 2 posts.. 1 dm.. 3 phone calls. Not replies. Almost 20 years as a costumer.. But I am really looking into Fios now.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.