Optimum outages and service status in Jericho, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Jericho, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Jericho, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Jericho, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Jericho, New York
The most recent Optimum outage reports came from the following cities: Mineola, and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Mineola
|
Total Blackout | 16 days ago |
|
Mineola
|
Internet | 28 days ago |
|
Westbury
|
TV | 1 month ago |
|
Hicksville
|
Phone | 2 months ago |
|
Farmingdale
|
3 months ago |
Community Discussion
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Optimum Issues Reports Near Jericho, New York
Latest outage, problems and issue reports in Jericho and nearby locations:
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Paul “Rabies” Santoro (@RabiesEntertain) reported from East Meadow, New York@OptimumHelp I call you guys all the time and get the worst customer service known to man.
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Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkI changed my service and was quoted a price... I agreed and they came and switched everything. I got an email confirmation and the price in the email is $45 a month more than I was told @optimum @OptimumHelp and good luck getting someone on the phone 😑
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Christina O'Connell (@Irishroots115) reported from Farmingdale, New YorkMy brand new WiFi is out AGAIN... and I put in for a call from @optimum @OptimumHelp 7 hours ago. Nothing. They still haven’t corrected my bill and gave me faulty equipment. Checking out @DishNetwork tomorrow. Anyone have it? How’s the service?
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Kostas Koutsagelos (@kkoutsagelos) reported from Old Brookville, New York@OptimumHelp please get it together, very frustrating . Non covid related, just simple operational execution. Need tech support phone call, going on a month to get a cable box
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Kevin ♏️ (@kporz78) reported from Farmingdale, New York@optimum @OptimumHelp How do so change the SSID and password on the new altice modem/router combo I just got ?? #help
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Susan Heilig (@jerichomom2) reported from Jericho, New York@OptimumHelp You got us back online. It took 5 minutes to fix once the repairman climbed the pole.
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G-Lock (@gfl257) reported from Mineola, New York@OptimumHelp remotes not working. Can I get a answer sometime this year
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Siddharth Jain (@sidtoaf) reported from Westbury, New York@OptimumHelp my internet bill is way too high! I’d like to work with you for a resolution.
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Siddharth Jain (@sidtoaf) reported from Westbury, New York@OptimumHelp I need help with my billing. This is 5th time I am reaching out about this. Terrible service. Worst than @comcast
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Debra Fenner (@the1debalicious) reported from Farmingdale, New York@OptimumHelp I have no phone service since April 30th . I really need to talk to a live person
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp On day 3 of no service I was billed through auto pay... Glad that system wasn't effected by power outages. #Optimumoutage
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Barri (@BBrown8608) reported from East Meadow, New York@OptimumHelp when calling to report outage there is no one to speak with. I have power but no optimum service at all. East Meadow NY
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Philip Oommen (@oommen_philip) reported from Mineola, New York@Ticaaalll @optimum I have the same problem and I filed a complaint with BBB.
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Jasdeep Sandhu (@JustJas28) reported from East Meadow, New York"Optimum such trash i have a callback call placed from 2 days ago & have not heard back they said they wud call be in 45mins" My poor cousin struggling with @optimum , smh...2 days and still no call back? What is happening @OptimumHelp A little wind and you blow away??
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michelle (@simsima77) reported from Bethpage, New York@optimum as soon as this pandemic is over and I can get another provider in my house, I plan on disconnecting any future service with you!! Your customer service is the absolute worst!! You should be ashamed!
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Suz (@suz321) reported from Farmingdale, New York@optimum How can I report this issue? Phone lines hang up and not able to do so on your website.
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Paul “Rabies” Santoro (@Rabies_Santoro) reported from East Meadow, New YorkI have been an @optimum customer for 3+ years. Over the course of the 3 years... I have NEVER EVER received the up and down I pay for. Not even close. Yet they charge full every month. I just called in and the representative hung up on me. Your company is straight trash.
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deGromSZN (@laurenxashleyx) reported from East Meadow, New YorkI have spent 5 different days on the phone, hours on hold, and was just hung up on after 40 minutes on hold with no resolution in sight. I am switching to Verizon. @optimum
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AllenLevy65 (@AllenLevy65) reported from East Meadow, New York@OptimumHelp No service on East Meadow#nophone #nointernet #nocable
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Mary Grace Donaldson (@TheRealGracieD) reported from Glen Head, New YorkI just WASTED a half hour with @optimum for the same issue that was happening on Friday night. Service rep told me I needed a new cable box. Out of frustration I unplugged/replugged and my cable box CAME BACK ON. Not a happy customer, Optimum. I don’t need a new box.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
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🦋🏔️wifi, loser ******* disaster extraordinaire (@ZynikaEDM) reported@optimum your 25 for 5 ad is disgusting ai generated slop and I will never consider getting internet from you again because of it
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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ˢᴿ SL!MeTo (@oSliMeTo_) reported@optimum YOUR INTERNET ******* SUCKS !!
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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M.C. Phoenix_AF (@M_C_Phoenix) reported@optimum Stop playing and fix my WiFi.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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Princepessa07 (@princepessa07) reported@optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.