Optimum outages and service status in Old Brookville, New York
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Old Brookville, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Old Brookville, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Old Brookville, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Old Brookville, New York
The most recent Optimum outage reports came from the following cities: Mineola, and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Mineola
|
Total Blackout | 16 days ago |
|
Mineola
|
Internet | 28 days ago |
|
Westbury
|
TV | 1 month ago |
|
Hicksville
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Old Brookville, New York
Latest outage, problems and issue reports in Old Brookville and nearby locations:
-
DFSmoneytrain 💰💸 (@DSmoneytrain) reported from Salisbury, New York@OptimumHelp you guys are ******* horrible! I’m switching services this is ridiculous
-
David Cohen (@cohenx4) reported from East Hills, New York@OptimumHelp I sent a DM as well but have yet to hear back from anyone. Still down in East Hills, NY.
-
Carson Wentz Stan Account (@Braddigan89) reported from Mineola, New York@BigDavesRants @optimum Are you in the same room as the router? I needed a mesh network
-
HighFunctioningFam (@HighFunctFamily) reported from Mineola, New York@RailWriting @OptimumHelp We are all dreaming the same dream!! There’s power in numbers!! Fix my internet or I’m gone!! 😡
-
Dawn Walton (@TotalEventSol) reported from Glenwood Landing, New York@optimum how do you run a business this way! Service our for a week with no update or customer service! I have a business account and residential. I am at a standstill! How about an update!!!!
-
JusReloaded™️ (@Jus_Reloaded) reported from Roslyn, New York@optimum @OptimumHelp It’s been a couple days since I’ve requested some help. Looks like I hit another dead end. How can I get a supervisor to help me with my issues. It’s been over 3 weeks. Who can help me?
-
Juan C Santaliz (@santaliz_juan) reported from Syosset, New YorkYour service is ducking trash @optimum have you the chance to make it right I called you out on Twitter and my internet oddly got fixed for a week and not back to the same shit you guys suck. When I get back from my vacation I’m dead signing up with @verizon **** @optimum
-
The Kwanzaa Project (@kwanzaaproject) reported from Salisbury, New York@Lift4LfePatriot @OptimumHelp The fact that they are not issuing statements and have a stupid recorded message when you call them is infuriating and has made me call Verizon. Their incompetence is why we moved our business account. Been with them since the 80s. I’m done
-
Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp On day 3 of no service I was billed through auto pay... Glad that system wasn't effected by power outages. #Optimumoutage
-
Su Solano (@SuSolano) reported from Hicksville, New York@optimum has the worst customer service. Unbelievable! 21 years as loyal customers...they don't care.
-
Denise G (@DeeBomb79) reported from Hicksville, New York@OptimumHelp Its not my equipment! I get a phone call saying theres an outage!
-
Para39LJ (@ParaJgt39) reported from Glen Cove, New York@OptimumHelp internet service outage in glen cove avalon？ any updates？
-
Susan Heilig (@jerichomom2) reported from Jericho, New York@OptimumHelp You got us back online. It took 5 minutes to fix once the repairman climbed the pole.
-
David Cohen (@cohenx4) reported from East Hills, New York@OptimumHelp why do you offer Service Status check when all it says when my service is down is “your service status is not available”??? Hey but good news, my billing details are available!! Jeez!!
-
Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Turner A1 on this am. Got no signal. Nada. Turned it off. Turned it on. Help please.
-
HighFunctioningFam (@HighFunctFamily) reported from Mineola, New York@OptimumHelp @OptimumHelp Why ask me to DM you my account information to then not respond to my message. Once again proving how horrible your service and customer care is. I’m certain you will be losing many customers because of this.
-
HighFunctioningFam (@HighFunctFamily) reported from Mineola, New York@JohnTra03614768 @OptimumHelp Absolutely no communication from them what so ever. I saw a @OptimumHelp truck today and spoke to the guy who said we now know there’s an issue in your area. Ridiculous it took them a week and countless calls for them to figure this out.
-
Greg Waldman (@libuckeye) reported from Jericho, New York@optimum you have horrible service. Your service rep left my house a mess. Never came back when after leaving to pick something up. Your call center never called back. This is an embarrassment.
-
Barbara Singh (@ravinbarbara) reported from New Cassel, New York@optimum needs get there act together or they’re going to lose customers!!! I have called over 4 times regarding the same issue...today I was hung up on 😡 I’ve been a long time customer,10+yrs and this is the service I’m paying for? NOPE, Time to look for a new cable provider!!
-
Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp @optimum So many families without Wi-Fi, TV, and phone service in New York. No estimate on when it will be fixed call customer service has been terrible. But you still took my money yesterday so I guess that system still works.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
-
Emeka Okafor, Jr. (@eokaforjr) reportedDay 2 of @optimum bring out in Brooklyn. Customer service is awful as always. Criminally bad service. Somehow everyone with Verizon still has service. Can not wait for @verizonfios availability on my block
-
NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
-
NotAphd3 (@notaphd3) reported@optimum Service is down
-
Will Wagner 🟧 (@WillWagnerMusic) reportedCrazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?
-
Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
-
@[email protected] (@pejacoby) reported@DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔
-
him (@g5vmnnpfkr) reported@optimum @OptimumHelp I just needed to let y’all know that your AI generated commercials/advertisements are terrible and make you look tacky. If you put zero effort into your advertising, you are definitely putting zero effort into providing your customers a quality experience.
-
Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
-
Laskinzero (@laskinzero) reported@optimum your internet service is ****