Optimum outages and service status in New Cassel, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around New Cassel, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in New Cassel, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in New Cassel, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near New Cassel, New York
The most recent Optimum outage reports came from the following cities: Mineola, and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Mineola
|
Total Blackout | 16 days ago |
|
Mineola
|
Internet | 28 days ago |
|
Westbury
|
TV | 1 month ago |
|
Hicksville
|
Phone | 2 months ago |
Community Discussion
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Optimum Issues Reports Near New Cassel, New York
Latest outage, problems and issue reports in New Cassel and nearby locations:
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deGromSZN (@laurenxashleyx) reported from East Meadow, New YorkI have spent 5 different days on the phone, hours on hold, and was just hung up on after 40 minutes on hold with no resolution in sight. I am switching to Verizon. @optimum
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Ryan Goldstein (@goldy82000) reported from East Meadow, New York@OptimumHelp im just tryna play Cod why does my service go down randomly at around 1:30am everyday
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Paul “Rabies” Santoro (@RabiesEntertain) reported from East Meadow, New York@OptimumHelp Yeah I’m sure, I’ve called you guys 4x and literally told by the customer support team to basically go F Myself!
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Colleen Barrett (@vetgirl83) reported from Levittown, New York@optimum is on demand down? Mine hasn’t been working for hours
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Susan Heilig (@jerichomom2) reported from Jericho, New York@OptimumHelp You got us back online. It took 5 minutes to fix once the repairman climbed the pole.
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Lance Millionz (@Lancealotlinks) reported from Hempstead, New YorkSo..I've been sitting here since 10 AM waiting for a technician to arrive, not knowing that @optimum made a decision to cancel the appointment without informing us. Rad!
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HighFunctioningFam (@HighFunctFamily) reported from Mineola, New York@OptimumHelp @OptimumHelp Why ask me to DM you my account information to then not respond to my message. Once again proving how horrible your service and customer care is. I’m certain you will be losing many customers because of this.
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Mary Beth Tully (@mbtullygc) reported from Garden City, New York@OptimumHelp Can you tell me number to call about a residential service that occurred today ?
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Bella Noche (@BellaNocheNYC) reported from Hicksville, New YorkUm… I was talking to someone from CS from @optimum about my wifi going out, and then I heard a sudden LOUD commotion in the background. Like a stampede of people all yelling behind them. I’m still on hold… with elevator music playing #WTF
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Su Solano (@SuSolano) reported from Hicksville, New York@optimum has the worst customer service. Unbelievable! 21 years as loyal customers...they don't care.
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Paul “Rabies” Santoro (@RabiesEntertain) reported from East Meadow, New YorkOmg I’m going to rage so hard!!!! @optimum suckssss!!! Worst internet company ever. I’ve called 20 different numbers to get a customer service agent, only to be re routed to the same exact automated message. No matter what line I call. I hate your company @OptimumHelp.
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Colleen Barrett (@vetgirl83) reported from Levittown, New York@OptimumHelp can you please let me know if service both tv and internet is down in the levittown area? My cable box says err on it and internet not running great even after multiple attempts to restart both
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Paul “Rabies” Santoro (@RabiesEntertain) reported from East Meadow, New York@OptimumHelp I call you guys all the time and get the worst customer service known to man.
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Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp No service here in Hicksville
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Philip Oommen (@oommen_philip) reported from Mineola, New York@WickerJosh @optimum If you have a problem with this company file a complaint on BBB (Better Business Bureau).
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Kevin Rìce (@iCeDiCe17) reported from Garden City, New York@OptimumHelp why are there such internet issues?
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Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp "we are always here to help".. Seems to be a lie. 2 posts.. 1 dm.. 3 phone calls. Not replies. Almost 20 years as a costumer.. But I am really looking into Fios now.
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Philip Oommen (@oommen_philip) reported from Mineola, New York@Ticaaalll @optimum I have the same problem and I filed a complaint with BBB.
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David Cohen (@cohenx4) reported from East Hills, New York@OptimumHelp why do you offer Service Status check when all it says when my service is down is “your service status is not available”??? Hey but good news, my billing details are available!! Jeez!!
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Lilo (@Lilo10057777) reported from Hempstead, New York@OptimumHelp I've been on hold for 1.5 hours I never received a call back
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
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🦋🏔️wifi, loser ******* disaster extraordinaire (@ZynikaEDM) reported@optimum your 25 for 5 ad is disgusting ai generated slop and I will never consider getting internet from you again because of it
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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ˢᴿ SL!MeTo (@oSliMeTo_) reported@optimum YOUR INTERNET ******* SUCKS !!
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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M.C. Phoenix_AF (@M_C_Phoenix) reported@optimum Stop playing and fix my WiFi.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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Princepessa07 (@princepessa07) reported@optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.