Optimum outages and service status in Garden City, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Garden City, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Internet (25%)
- Total Blackout (25%)
- Wi-fi (25%)
- TV (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Garden City, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Garden City, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Garden City, New York
The most recent Optimum outage reports came from the following cities: Elmont, Mineola, Westbury, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
|
TV | 7 days ago |
|
Mineola
|
Total Blackout | 16 days ago |
|
Elmont
|
Wi-fi | 20 days ago |
|
Mineola
|
Internet | 28 days ago |
|
Westbury
|
TV | 1 month ago |
|
Franklin Square
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Garden City, New York
Latest outage, problems and issue reports in Garden City and nearby locations:
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Carson Wentz Stan Account (@Braddigan89) reported from Mineola, New York@BigDavesRants @optimum Are you in the same room as the router? I needed a mesh network
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Alexandra Hope (@AlexandraHope28) reported from Garden City, New York@OptimumHelp it is 1 hour before the Super Bowl and the only channel to not work is CBS. When I was finally able to get on the phone with a tech, they could not help and said a tech would be available next Thursday...this type of service is completely unacceptable
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G-Lock (@gfl257) reported from Rockville Centre, New York@OptimumHelp my optimum. Isn’t working. Do you have any details on my service? Thank you
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Phyllis Gill (@icemom289) reported from North New Hyde Park, New York@OptimumHelp can you give an update with this service. Been out almost 24 hours
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Nick (@NKC2228) reported from Mineola, New York@OrdioMongo @OptimumHelp By far the worst customer service I’ve dealt with in my Korea
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MsWilds (@wildsg) reported from Garden City, New York@optimum Has anyone experienced this from Optimum? I installed my cable and internet on Saturday afternoon by 3 am the WiFi dies, they didn’t bring anyone to fix this until this morning, the guy couldn’t fix the WiFi instead he moves the router to upstairs room, still nothing
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Juan Romero (@amighjuan1996) reported from Uniondale, New York@optimum why is it every time your wifi is so garbage. Always having an issue with your internet connection like come on all the money spent for you guys to fix it years ago and every year it’s the same thing y’all gotta do better cause I had it .
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Philip Oommen (@oommen_philip) reported from Mineola, New York@WickerJosh @optimum If you have a problem with this company file a complaint on BBB (Better Business Bureau).
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Lance Millionz (@Lancealotlinks) reported from Hempstead, New YorkSo..I've been sitting here since 10 AM waiting for a technician to arrive, not knowing that @optimum made a decision to cancel the appointment without informing us. Rad!
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ʸᵘʰ! Gloom MadJack (@xMadJack2) reported from Mineola, New York@OptimumHelp my internet just completely shut down out of nowhere what’s going on are y’all down
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Julia (@ninetyyfourr) reported from Elmont, New York@jvr__a @RosyyRozay @OptimumHelp How he almost died but she STILL needs service smh almost died for no reason
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Misty306 (@AquaVenatus) reported from South Hempstead, New YorkI just lost 3 hours of my life thanks to @optimum customer service. And no, the issue wasn’t resolved! #timewasted #frustrated #CustomerService
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Daniel Richard (@danbchillin) reported from Elmont, New York@OptimumHelp @optimum why is it so difficult to report an outage???? When waiting on phone and chat for over an hour!
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Julia (@ninetyyfourr) reported from Elmont, New York@Clos29 @RosyyRozay @OptimumHelp Fix it then since u so smart
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Nick (@NKC2228) reported from Mineola, New YorkOptimum’s customer service truly is awful. Whoever designed their automated phone system should be forced to chew tin foil and lick 9 volt batteries
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Irfan Nadir (@nadir_irfan) reported from Westbury, New York@OptimumHelp been trying to get intouch with someone for help regarsing my wifi for a whole week. Been on hold for a cumulative 10+ hours. Messaged on Twitter and even spoke to your remote chat online. Absolutely no help at all.
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Peter Rotella (@PATLANTA404) reported from Rockville Centre, New York@90sManiax I didn't have the Disney Channel or Cartoon Network when I was growing up, but sometimes Cablevision would put on those channels on for free.
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Stephanie Ransom (@stephmiaransom) reported from North Merrick, New Yorkcalled to disconnect -they said all I had to do was return equipment. Returned today 5 days into my monthly service and they want to bill full month - $275.00. Haven’t used service since verizon installed new 2 weeks ago. They are thieves !!! #optimum #optimunhelp
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Kevin Rìce (@iCeDiCe17) reported from Garden City, New York@OptimumHelp why are there such internet issues?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
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Stephen Pererson (@StephenPererson) reported@optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Daniel Horski (@danhorski) reportedOne I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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Denver Smith (@DenverSmith1964) reported@optimum I will never return to Optimum. Everything is geared towards profit and little towards customer service. After dealing with the local store, offshore cust support and executive customer relations, it is clear that this mentality is woven throughout the entire organization.
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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/dev/matt (@mattyakel) reported@optimum / @OptimumHelp what gives you raise my bill $5 a month, and we're on the second outage for the month so far. #PoorService