Optimum outages and service status in Rockville Centre, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Rockville Centre, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Wi-fi (50%)
- TV (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Rockville Centre, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Rockville Centre, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rockville Centre, New York
The most recent Optimum outage reports came from the following cities: Elmont, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
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TV | 7 days ago |
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Elmont
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Wi-fi | 20 days ago |
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Franklin Square
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Internet | 2 months ago |
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Lynbrook
|
TV | 2 months ago |
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Elmont
|
Internet | 3 months ago |
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Rockville Centre
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Rockville Centre, New York
Latest outage, problems and issue reports in Rockville Centre and nearby locations:
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MsWilds (@wildsg) reported from North Valley Stream, New York@optimum customer service don’t care at all.
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Julia (@ninetyyfourr) reported from Elmont, New York@Clos29 @RosyyRozay @OptimumHelp Fix it then since u so smart
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Debra H (@debrahi) reported from Freeport, New York@optimum Totally and unequivocally the worst service
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Bob DeMichiel (@lisabobd) reported from Hewlett Harbor, New York@OptimumHelp hi we are experiencing very slow internet service in Hewlett Harbor. Are there any issues reported?
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New York@OptimumHelp after holding on for 8 hours and 12 min yesterday before you disconnected me, currently at 28 minutes now i have a service ticket #dstx123340338, I NEED MY PHONE NUMBER TRANSFERRED, URGENT
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Phyllis Gill (@icemom289) reported from Rockville Centre, New York@optimum @MazdaUSA @cheddar Can’t watch **** if we don’t have service. Let’s get it fixed #Optimumoutage #Optimumfail
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Dylan Senft (@SenftDylan) reported from Oceanside, New York@OptimumHelp @lindseymorgaan Your customer service does besides sit behind a screen and ask questions to hire up skilled employees. @AlticeUSA is AWFUL
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Beth Davis (@bethdavis124) reported from Oceanside, New York@OptimumHelp no cable or internet for 30 hours.... # of calls answered by @optimum .... ZERO! This is unacceptable customer service.
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Karen L Kennedy (@dblk35) reported from East Rockaway, New YorkService interruption with @optimum @OptimumHelp for at least an hour. Cannot report it as there's no real person at 24/7 tech support. I hate this company!
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MsWilds (@wildsg) reported from North Valley Stream, New York@Mykey915 @optimum I mean I haven’t been able to do anything! What a way to start, I think I am done this is a terrible experience I just installed it and I am fed up it’s shouldn’t be this hard they promised to come yesterday no one showed up.
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Michael Breidenbach (@Michaelb182) reported from Bay Park, New York@OptimumHelp I have been without internet and phone since midnight and have been on the phone awaiting speaking to a support person for approx 3 hrs today my forst call was supposed to have a supervisor contact me. Havent heard a response! Very troubled by the lack of response!
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Joe Mulligan (@Lil_Mugsy) reported from Roosevelt, New York@OptimumHelp Your new email sucks, can I switch back to the old one or am I stuck with this ?
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Brad Camhi (@Teach_BK) reported from East Rockaway, New York@optimum how can I scSchedule a service technician to come to my house it seems impossible to do
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Stephanie Ransom (@stephmiaransom) reported from North Merrick, New Yorkcalled Optimum to disconnect -they said all I had to do was return equipment. Returned today 5 days into my monthly service and they want to bill full month - $275.00. Haven’t used service since verizon installed new 2 weeks ago. They are thieves !!! #optimum #optimunhelp
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Nick Terranova (@nickhvac00) reported from Merrick, New York@OptimumHelp Hello mike they replaced the box the man who came wrote it up as a wire that’s not right I’m not responsible for your sub contractors I’ve been a good customer for 6 years and never complained about anything and paid my bill on time help out a good customer please
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Nick Terranova (@nickhvac00) reported from Merrick, New YorkAnd of course @OptimumHelp help doesn’t respond
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TheresaG (@Theresagreen77G) reported from Baldwin, New York@OptimumHelp Is your website down? Trying to pay my bill but it won’t upload.
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Juan Romero (@amighjuan1996) reported from Uniondale, New York@optimum why is it every time your wifi is so garbage. Always having an issue with your internet connection like come on all the money spent for you guys to fix it years ago and every year it’s the same thing y’all gotta do better cause I had it .
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail