Optimum outages and service status in East Rockaway, New York
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around East Rockaway, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Wi-fi (67%)
- TV (33%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in East Rockaway, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Rockaway, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Optimum
Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near East Rockaway, New York
The most recent Optimum outage reports came from the following cities: Elmont, Long Beach, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
|
TV | 7 days ago |
|
Elmont
|
Wi-fi | 20 days ago |
|
Long Beach
|
Wi-fi | 29 days ago |
|
Franklin Square
|
Internet | 2 months ago |
|
Lynbrook
|
TV | 2 months ago |
|
Elmont
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near East Rockaway, New York
Latest outage, problems and issue reports in East Rockaway and nearby locations:
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Alex (@ZilAlex) reported from Oceanside, New York@optimum WTF!!!!!! Are you for real right now? #HouseOfTheDragon is on and your feed looks like absolute GARBAGE!!!!! It’s unwatchable! FIX IT!!!!! #
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Karen L Kennedy (@dblk35) reported from East Rockaway, New York@OptimumHelp Visited the bethpage store earlier. Simone was terrific! Patient, honest & helpful. On w/ a rep now bec the new box isn't loading. She's lovely also but almost impossible to understand (heavy accent). This is a problem.
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Andy ☮️ (@TheOnlyAndy5309) reported from Oceanside, New York@optimum Seriously. Hours with support. I’ve spent 30min five times explaining the problem to a new person. I’m tired. Should have had this fixed last week. I’ve done every possible thing I can do from my end. It’s been escalated three times.
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Dymond 💎 (@dymondzrfaevah) reported from Valley Stream, New YorkI have a mouthful for @Optimum … 3 days without internet??? And you keep pushing my service appointment down??? YOU HAVE ME ****** UPPP ALL THE WAY.
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Bob DeMichiel (@lisabobd) reported from Hewlett Harbor, New York@OptimumHelp hi we are experiencing very slow internet service in Hewlett Harbor. Are there any issues reported?
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New York@OptimumHelp after holding on for 8 hours and 12 min yesterday before you disconnected me, currently at 28 minutes now i have a service ticket #dstx123340338, I NEED MY PHONE NUMBER TRANSFERRED, URGENT
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Diane Durant (@Diane_LngBchNY) reported from Long Beach, New York@OptimumHelp This is a joke! Why does it take days for a response or some assistance? Can’t reach agent by phone & now you claim to be “optimum help” but where are you??
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Marguerite (@Micey502) reported from Oceanside, New York@optimum horrible service charging for house call when clearly TV reception is your problem pixilated and jerky provide better service to your customers
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Phyllis Gill (@icemom289) reported from Rockville Centre, New York@optimum @MazdaUSA @cheddar Can’t watch **** if we don’t have service. Let’s get it fixed #Optimumoutage #Optimumfail
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gail amato (@gailamato) reported from Elmont, New York@optimum why can’t I get in touch with retention dept after you turned off channels I had because my promotion ended it’s bull that you don’t even send a letter anymore. 42 years we have been a loyal client and no customer satisfaction at all. For crappy service
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Diane Durant (@Diane_LngBchNY) reported from Long Beach, New York@OptimumHelp no tv, internet, phone since 11:15am… Long Beach, NY. Can you please look into this. Not sure if there is an outage or an isolated incident. Thanks!
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Taylor Pugliese (@Teylah) reported from Oceanside, New York@OptimumHelp I needed help again with the issue you just resolved
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Chris Schilling (@ChrisSchillin72) reported from Long Beach, New York@optimum fix your web portal to print return labels or stop threatening me with arbitrary fines because of your technical negligence
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Tina Nelson (@TinaNelson11) reported from Freeport, New York@OptimumHelp my cable box went blank and it says no signal and asking if the cable box is on
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Beth Davis (@bethdavis124) reported from Oceanside, New York@OptimumHelp no cable or internet for 30 hours.... # of calls answered by @optimum .... ZERO! This is unacceptable customer service.
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New York@OptimumHelp I NEED TO SPEAK TO A HUMAN BEING , THIS IS ******* UNACCEPTABLE. I KNOW YOU DONT GIVE A **** IF YOU LOSE A CUSTOMER, BUT YOU ARE PUTTING ME OUT OF BUSINESS SUPPORT TICKET DSTX 123340338
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LS (@Skrubba05) reported from Lido Beach, New YorkLol @OptimumHelp you finally “fixed” my service yesterday and I go to turn on the @nflnetwork to watch the draft only to find out I don’t have the channel. Literally you used that and red zone to sell me on switching to you. Truly the worst company I have ever encountered.
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Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Bubble Doble (@BubbleDoble1) reported@optimum youre whole Company and service swallows. Never a good day and not a day goes by where it doesnt slow down or cut out. Scumbags
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Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋
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Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
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Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.