Optimum outages and service status in Long Beach, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Long Beach, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
The latest reports from users having issues in Long Beach come from postal codes 11561 .
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Long Beach, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Long Beach, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Long Beach, New York
The most recent Optimum outage reports came from the following cities: Long Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Long Beach
|
Wi-fi | 29 days ago |
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Lynbrook
|
TV | 2 months ago |
|
Rockville Centre
|
Internet | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Long Beach, New York
Latest outage, problems and issue reports in Long Beach and nearby locations:
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Brian Dennison (@AbsolutDoc) reported from Inwood, New York@optimum @HBO @hbomax I've had an outage for 6 hours and tried to report it 4 times. You want to charge $80 just to have someone come out???
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wood (@woo_steppa) reported from Roosevelt, New York@OptimumHelp This is absurd, it’s like you guys are not even trying to resolve this problem because the skies been clear for over 24 hours now what are you protecting your technicians from Exacly ??
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Stephen Antonacci (@StevesTwitr) reported from Oceanside, New York@TSM_Albralelie @optimum It's not a throttle.. Its the network failing because of the pandemic usage. Tell @optimum @AlticeUSA to make use of our “Network Enhancement Fees" & fix their crappy network.
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Misty306 (@AquaVenatus) reported from South Hempstead, New YorkI just lost 3 hours of my life thanks to @optimum customer service. And no, the issue wasn’t resolved! #timewasted #frustrated #CustomerService
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Renée Parli (@nyuser3) reported from Atlantic Beach, New York@OptimumHelp @OptimumHelp #TERRIBLESERVICE internet service down Friday 2/5 Technician cxled 2 days in a row. No appointment now until 2/11. Need internet for kids online school! Do people like #verizonfios better?
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Rich Grohs (@RichGrohs1) reported from Long Beach, New York@OptimumHelp It's almost impossible to get any form of Customer Service.I had an amputation and still Recovering.
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Brian Dennison (@AbsolutDoc) reported from Inwood, New York@optimum @HBO @hbomax So if I reported an outage and it wasn't recorded, and my neighbor calls to ask if there is an outage, and they're told, "there is none reported" what is the point of reporting one??
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Chris Schilling (@ChrisSchillin72) reported from Long Beach, New York@optimum fix your web portal to print return labels or stop threatening me with arbitrary fines because of your technical negligence
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Debra H (@debrahi) reported from Freeport, New York@OptimumHelp now on chat hold there is no solution to your bad customer service
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Sal Cacciatore (@SCacc8) reported from Long Beach, New York@OptimumHelp is there an outage in Long Beach, NY (11561)? I currently don't have service.
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New Yorkhey @mycorreale , tomorrows going to be a glorious day & in other news i’ve been on hold with f’n @OptimumHelp for 5.5hrs trying to get my phone service back that they cancelled 30 min after they installed it. I’m going full Pete when they p/u
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Big Poppa (@BigPopp33065007) reported from Island Park, New York@optimum customer service has been horrible. Was on hold for 2 hours today. Internet still failing constantly. Asked to speak with a supervisor, they told me they would call me back in 15minutes....still waiting over an hour. Tough to work from home when your internet fails.
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connor daly leck (@OnTheDALY2) reported from Harbor Isle, New YorkSo I wouldn’t have known #isles was on channel 206, if it wasn’t for danny since it says “NJ Devils at Chicago Blackhawks -2/14” so this is on #optimum it shows 1.) I should switch to #fios and 2.) you don’t give a shit about the #isles 🖕🏻U optimum
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New YorkOk @OptimumHelp @SebastianComedy is the next person i ask for a retweet to tell what a piece of **** your company is FIX MY PROBLEM DSTX00123340338!!!!
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Diane Durant (@Diane_LngBchNY) reported from Long Beach, New York@OptimumHelp Good morning, I need a tech support rep to please contact me. Tried calling optimum...no luck. Power outage in area has been restored for over an hour now however, cable box will not come on in one room. TY
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Taylor Pugliese (@Teylah) reported from Oceanside, New York@optimum I have never been so disappointed & upset with the service I’ve been receiving from you guys. I’ve been a loyal customer for as long as I can remember 20+ years. I’m about to switch to Verizon that’s how pissed off I am. You guys dropped the ball once altice bought you
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail