Optimum outages and service status in Inwood, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Inwood, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Inwood, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Inwood, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Inwood, New York
The most recent Optimum outage reports came from the following cities: Long Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Long Beach
|
Wi-fi | 29 days ago |
|
Lynbrook
|
TV | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Inwood, New York
Latest outage, problems and issue reports in Inwood and nearby locations:
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Bob DeMichiel (@lisabobd) reported from Hewlett Harbor, New York@optimum @OptimumHelp does anyone monitor your social media accounts? We have a service outage, was given an estimated 8 AM restoration time and at 9 15 AM we are still dead in the water. Please advise.
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Brian Dennison (@AbsolutDoc) reported from Inwood, New York@VerizonSupport The @optimum tech pointed out who had @Verizon As well as I asked neighbors this morning if their service was out, too and all 3 said "we have Verizon"
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Nick G Febrizio (@NGF8888) reported from Long Beach, New York@OptimumHelp service still out. Ruining our evening
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Sal Cacciatore (@SCacc8) reported from Long Beach, New York@OptimumHelp is there an outage in Long Beach, NY (11561)? I currently don't have service.
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Bryant Alvarado (@PlanBee23) reported from Inwood, New York@OptimumHelp having issues with altice cable router says failed router init. Is this an area wide issue in 11096 area code?
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Chris Schilling (@ChrisSchillin72) reported from Long Beach, New York@optimum fix your web portal to print return labels or stop threatening me with arbitrary fines because of your technical negligence
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Bob DeMichiel (@lisabobd) reported from Hewlett Harbor, New York@OptimumHelp hi we are experiencing very slow internet service in Hewlett Harbor. Are there any issues reported?
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Brad Camhi (@Teach_BK) reported from East Rockaway, New York@optimum how can I scSchedule a service technician to come to my house it seems impossible to do
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Dymond 💎 (@dymondzrfaevah) reported from Valley Stream, New YorkI have a mouthful for @Optimum … 3 days without internet??? And you keep pushing my service appointment down??? YOU HAVE ME ****** UPPP ALL THE WAY.
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New York@Mikeytowguy @LandauDave and in other news @OptimumHelp my phone number was successfully switched from my covid bankrupt business to my new residential service and then cancelled an hour later because somehow i owe $800. current hold time 3hrs and 22 minutes @CompoundBoss WTF
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Diane Durant (@Diane_LngBchNY) reported from Long Beach, New York@OptimumHelp This is unbelievably unprofessional! I’ve called many times -sent emails/messages. What good is technical support if you can’t even get someone to assist by phone or on website!
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Diane Durant (@Diane_LngBchNY) reported from Long Beach, New York@OptimumHelp This is a joke! Why does it take days for a response or some assistance? Can’t reach agent by phone & now you claim to be “optimum help” but where are you??
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Brian Dennison (@AbsolutDoc) reported from Inwood, New York@optimum @HBO @hbomax I reported an outage at midnight. I just called to check on the outage situation and was told there wasn't any in my area.
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Karen L Kennedy (@dblk35) reported from East Rockaway, New York@OptimumHelp Visited the bethpage store earlier. Simone was terrific! Patient, honest & helpful. On w/ a rep now bec the new box isn't loading. She's lovely also but almost impossible to understand (heavy accent). This is a problem.
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Brian Dennison (@AbsolutDoc) reported from Inwood, New York@optimum @HBO @hbomax I've had an outage for 6 hours and tried to report it 4 times. You want to charge $80 just to have someone come out???
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Nick Terranova (@nickhvac00) reported from East Rockaway, New York@OptimumHelp it is unimaginable that you can’t to get help on the phone why is that I’m trying to give you business and you can’t get a live person I don’t get it
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Renée Parli (@nyuser3) reported from Atlantic Beach, New York@OptimumHelp @OptimumHelp #TERRIBLESERVICE internet service down Friday 2/5 Technician cxled 2 days in a row. No appointment now until 2/11. Need internet for kids online school! Do people like #verizonfios better?
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Taylor Pugliese (@Teylah) reported from Oceanside, New York@KOLUTZ1 @optimum Yeah I’m having that issue. I’ve been an optimum customer for over 10 years but I’m just about sick & considering switching companies
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Dylan Senft (@SenftDylan) reported from Oceanside, New York@OptimumHelp @lindseymorgaan Your customer service does besides sit behind a screen and ask questions to hire up skilled employees. @AlticeUSA is AWFUL
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail