Optimum outages and service status in Valley Stream, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Valley Stream, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Wi-fi (50%)
- TV (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Valley Stream, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Valley Stream, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Valley Stream, New York
The most recent Optimum outage reports came from the following cities: Elmont, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
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TV | 7 days ago |
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Elmont
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Wi-fi | 20 days ago |
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Franklin Square
|
Internet | 2 months ago |
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Lynbrook
|
TV | 2 months ago |
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Elmont
|
Internet | 3 months ago |
|
Rockville Centre
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Valley Stream, New York
Latest outage, problems and issue reports in Valley Stream and nearby locations:
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Julia (@ninetyyfourr) reported from Elmont, New York@Clos29 @RosyyRozay @OptimumHelp Fix it then since u so smart
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Brad Camhi (@Teach_BK) reported from East Rockaway, New York@optimum how can I scSchedule a service technician to come to my house it seems impossible to do
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Aquaman363 (@aquaman363) reported from Oceanside, New York@OptimumHelp @News12LI A bit too late as I drove 45 min to get to your store to switch out defective cable boxes and had to wait 45 min to get service. Very very limited seating(2 chairs 1 couch.). Your location is not very convenient for the number of households you serve.
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Karen L Kennedy (@dblk35) reported from East Rockaway, New YorkService interruption with @optimum @OptimumHelp for at least an hour. Cannot report it as there's no real person at 24/7 tech support. I hate this company!
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New York@OptimumHelp after holding on for 8 hours and 12 min yesterday before you disconnected me, currently at 28 minutes now i have a service ticket #dstx123340338, I NEED MY PHONE NUMBER TRANSFERRED, URGENT
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Phyllis Gill (@icemom289) reported from Rockville Centre, New York@NYGovCuomo how about looking into @optimum and their **** service how can people work from home if we have no internet. @OptimumHelp and no updates. #optimumdown #Optimumfail
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Brian Dennison (@AbsolutDoc) reported from Inwood, New York@optimum @HBO @hbomax Why did I spend 1 hour on chat with someone troubleshooting all the basics only to have them not report an issue ?
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New Yorkhey @mycorreale , tomorrows going to be a glorious day & in other news i’ve been on hold with f’n @OptimumHelp for 5.5hrs trying to get my phone service back that they cancelled 30 min after they installed it. I’m going full Pete when they p/u
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Julia (@ninetyyfourr) reported from Elmont, New York@jvr__a @RosyyRozay @OptimumHelp How he almost died but she STILL needs service smh almost died for no reason
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Marguerite (@Micey502) reported from Oceanside, New York@optimum#most channels are pixilated poor service I know for sure is my TV as others are having the same problem#Fios better service
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Stephen Antonacci (@StevesTwitr) reported from Oceanside, New York@TSM_Albralelie @optimum It's not a throttle.. Its the network failing because of the pandemic usage. Tell @optimum @AlticeUSA to make use of our “Network Enhancement Fees" & fix their crappy network.
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Kim Jong-Ugly (@_FourDee) reported from Lynbrook, New YorkI gotta blow my girl spot up real quick. We watching Tiger King yesterday and it was like 15 minutes left and she got up to get a snack then some water and when she got the water she tripped over the modem and spilled water on it. OPTIMUM NOT COMING TILL FRIDAY 😣😔 HELP!
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Dylan Senft (@SenftDylan) reported from Oceanside, New York@OptimumHelp @lindseymorgaan Your customer service does besides sit behind a screen and ask questions to hire up skilled employees. @AlticeUSA is AWFUL
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Ray Martel (@Marteljr) reported from West Hempstead, New YorkHey @OptimumHelp my internet is down and half my channels don’t work. Just letting you know. @sprint mobile working just fine. West Hempstead area.
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Brian Dennison (@AbsolutDoc) reported from Inwood, New York@optimum @HBO @hbomax I reported an outage at midnight. I just called to check on the outage situation and was told there wasn't any in my area.
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Brian Dennison (@AbsolutDoc) reported from Inwood, New York@optimum @HBO @hbomax So if I reported an outage and it wasn't recorded, and my neighbor calls to ask if there is an outage, and they're told, "there is none reported" what is the point of reporting one??
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Alessandra (@Alessandrael) reported from Lynbrook, New York@OptimumHelp is there an outage? I can't get online nor can I find the damn number to call you!
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JOSHUA CABAN (@JOSHCABAN) reported from Malverne, New York@OptimumHelp this is by far the most garbage service. Ice called several times today. After holding for what seamed@like an eternity, I was disconnected. Now some one with the worst Indian accent answers and can not help. I think I’m still on hold. I’ve lost my patience #junk
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Flurpledur (@Flurpledur) reported13 total days (at least that I logged) We had unstable upload speeds, maybe even download. @optimum is LITERALLY the biggest scam I've ever seen. The fact that they are still in business is a ******* joke
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david (@BeeLarryK1ng) reportedHow is it not fraud that @optimum takes my money for Internet service that genuinely doesn't work?
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Chris 🏒🥌⚽️ (@CMSepeda27) reportedI think the best thing about over paying for @optimum each month, is when there’s an outage, you don’t get an email or text message to tell you why or how long. I’ll be glad when @ATT fiber is in our area.
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Bhoffman (@Bhoffma41265492) reported@optimum Why should it take 50 minutes and two service people to get a change in your service. But they keep trying to sell you their mobile service. Time to make the switch people! Worst customer service ever!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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Diana (@dtede514) reported@Verizon @TMobile @optimum is there an issue watching the Super Bowl with anyone else who has Verizon?? It’s been glitching the whole game!!! Maybe T-Mobile or Optimum is better???
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Jeannine Smith (@JeannineBSmith) reportedHey @optimum your internet service in Hot Springs Village, AR is terrible. I have had to reboot my modem about once per week since I started service in November. Know how many times I’ve had to reboot my Frontier modem in the last 3 years? Maybe twice 😡🤬 #optimumsucks