Optimum outages and service status in Elmont, New York
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Elmont, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Wi-fi (50%)
- TV (50%)
The latest reports from users having issues in Elmont come from postal codes 11003 .
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Elmont, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Elmont, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Optimum
Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Elmont, New York
The most recent Optimum outage reports came from the following cities: Elmont, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
|
TV | 7 days ago |
|
Elmont
|
Wi-fi | 20 days ago |
|
Franklin Square
|
Internet | 2 months ago |
|
Lynbrook
|
TV | 2 months ago |
|
Elmont
|
Internet | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Elmont, New York
Latest outage, problems and issue reports in Elmont and nearby locations:
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Phyllis Gill (@icemom289) reported from North New Hyde Park, New York@OptimumHelp can you give an update with this service. Been out almost 24 hours
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Alexandra Hope (@AlexandraHope28) reported from Garden City, New York@optimum it is 1 hour before the Super Bowl and the only channel to not work is CBS. When I was finally able to get on the phone with a tech, they could not help and said a tech would be available next Thursday...this type of service is completely unacceptable
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Julia (@ninetyyfourr) reported from Elmont, New York@RosyyRozay @OptimumHelp Mans almost died and he STILL didn’t fix your **** smfh 😭
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gail amato (@gailamato) reported from Elmont, New York@optimum why can’t I get in touch with retention dept after you turned off channels I had because my promotion ended it’s bull that you don’t even send a letter anymore. 42 years we have been a loyal client and no customer satisfaction at all. For crappy service
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Betsy Andromidas (@kettleponds) reported from Garden City, New York@AlticeUSA @optimum optimum could be the worst company in NY - 2 service appts, 2 no-shows, 2x phone rep LIED and said the problem fixed - problem NOT fixed. I switched to @verizonfios and couldn’t be happier, now it’s time to switch my mother-in-law!!
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Kevin Rìce (@iCeDiCe17) reported from Garden City, New York@OptimumHelp why are there such internet issues?
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Dymond 💎 (@dymondzrfaevah) reported from Valley Stream, New YorkI have a mouthful for @Optimum … 3 days without internet??? And you keep pushing my service appointment down??? YOU HAVE ME ****** UPPP ALL THE WAY.
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John Paterakis (@JohnPaterakis) reported from Garden City, New York.@SenKevinThomas Forget about @PSEGLI. They are doing a good job. We need relief from @optimum, which has totally uncommunicative customer service. They shouldn’t be allowed to maintain their franchise without some serious improvements.
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gail amato (@gailamato) reported from Elmont, New York@OptimumHelp how long do you expect internet and phone to be down in Elmont
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Mary Beth Tully (@mbtullygc) reported from Garden City, New York@OptimumHelp Can you tell me number to call about a residential service that occurred today ?
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Alexandra Hope (@AlexandraHope28) reported from Garden City, New York@OptimumHelp it is 1 hour before the Super Bowl and the only channel to not work is CBS. When I was finally able to get on the phone with a tech, they could not help and said a tech would be available next Thursday...this type of service is completely unacceptable
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MsWilds (@wildsg) reported from North Valley Stream, New York@Mykey915 @optimum I mean I haven’t been able to do anything! What a way to start, I think I am done this is a terrible experience I just installed it and I am fed up it’s shouldn’t be this hard they promised to come yesterday no one showed up.
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MsWilds (@wildsg) reported from North Valley Stream, New York@optimum customer service don’t care at all.
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JOSHUA CABAN (@JOSHCABAN) reported from Malverne, New York@OptimumHelp this is by far the most garbage service. Ice called several times today. After holding for what seamed@like an eternity, I was disconnected. Now some one with the worst Indian accent answers and can not help. I think I’m still on hold. I’ve lost my patience #junk
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Kim Jong-Ugly (@_FourDee) reported from Lynbrook, New YorkI gotta blow my girl spot up real quick. We watching Tiger King yesterday and it was like 15 minutes left and she got up to get a snack then some water and when she got the water she tripped over the modem and spilled water on it. OPTIMUM NOT COMING TILL FRIDAY 😣😔 HELP!
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Daniel Richard (@danbchillin) reported from Elmont, New York@OptimumHelp @optimum why is it so difficult to report an outage???? When waiting on phone and chat for over an hour!
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Alessandra (@Alessandrael) reported from Lynbrook, New York@OptimumHelp is there an outage? I can't get online nor can I find the damn number to call you!
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Phyllis Gill (@icemom289) reported from North New Hyde Park, New York@OptimumHelp @NYGovCuomo we need our internet how can one work from home without service. Can’t even get thru on the phone to find out what is going on. Maybe it’s time for Verizon
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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Laskinzero (@laskinzero) reported@optimum Every time your internet service goes out I'm posting that your internet service is ****. Your 99% reliability is a lie.
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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@[email protected] (@pejacoby) reported@DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔
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Ronda McCarty (@RondaMKC) reported@optimum DON'T FALL FOR IT!! I pre-ordered a "free" iPhone 17 with a trade in during the October promotion and was SCAMMED! They LOST my phone (for 3 months) and now I'm being told I never participated in the promotion but "bought" the phone (even though I have FedEx tracking to prove it)
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Maddy Mfuru (@maddymfuru) reported@OptimumHelp @kenneth1783 @optimum Can you help work service outage?