Optimum outages and service status in North Valley Stream, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around North Valley Stream, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Wi-fi (50%)
- TV (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in North Valley Stream, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in North Valley Stream, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Valley Stream, New York
The most recent Optimum outage reports came from the following cities: Elmont, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
|
TV | 7 days ago |
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Elmont
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Wi-fi | 20 days ago |
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Franklin Square
|
Internet | 2 months ago |
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Lynbrook
|
TV | 2 months ago |
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Elmont
|
Internet | 3 months ago |
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Rockville Centre
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near North Valley Stream, New York
Latest outage, problems and issue reports in North Valley Stream and nearby locations:
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Kevin (@KSP101618) reported from Rockville Centre, New York@OptimumHelp No service at 21 Mohawk Avenue in East Atlantic Beach
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Andy ☮️ (@TheOnlyAndy5309) reported from Oceanside, New York@optimum Seriously. Hours with support. I’ve spent 30min five times explaining the problem to a new person. I’m tired. Should have had this fixed last week. I’ve done every possible thing I can do from my end. It’s been escalated three times.
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MsWilds (@wildsg) reported from Garden City, New York@optimum Has anyone experienced this from Optimum? I installed my cable and internet on Saturday afternoon by 3 am the WiFi dies, they didn’t bring anyone to fix this until this morning, the guy couldn’t fix the WiFi instead he moves the router to upstairs room, still nothing
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hard earn tv (@hardearntv) reported from Oceanside, New York@oldmanebro Bro he had this same problem when he had own of Cablevision he let people run his business n mess it up
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Dymond 💎 (@dymondzrfaevah) reported from Valley Stream, New YorkI have a mouthful for @Optimum … 3 days without internet??? And you keep pushing my service appointment down??? YOU HAVE ME ****** UPPP ALL THE WAY.
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Gem Miner (@gem_miner11) reported from New Hyde Park, New York@OptimumHelp my service has been out for over an hour, can someone help please
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Alex (@ZilAlex) reported from Oceanside, New York@OptimumHelp have no cable/phone/internet. When you call it tells you to go to the site & hangs up on you. Can’t log into my account, that’s broken too. No outage info on ur site. No way to report an outage in ur area. Chat’s broken too. For being a tech company your tech sucks.
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Bob DeMichiel (@lisabobd) reported from Hewlett Harbor, New York@optimum @OptimumHelp does anyone monitor your social media accounts? We have a service outage, was given an estimated 8 AM restoration time and at 9 15 AM we are still dead in the water. Please advise.
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Peter Rotella (@PATLANTA404) reported from Rockville Centre, New York@90sManiax I didn't have the Disney Channel or Cartoon Network when I was growing up, but sometimes Cablevision would put on those channels on for free.
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Marguerite (@Micey502) reported from Oceanside, New York@optimum#most channels are pixilated poor service I know for sure is my TV as others are having the same problem#Fios better service
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Marguerite (@Micey502) reported from Oceanside, New York@optimum horrible service charging for house call when clearly TV reception is your problem pixilated and jerky provide better service to your customers
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Mike Courtney (@CourtOfficial_) reported from New Hyde Park, New York@OptimumHelp been on hold for a total of 3 hours today and yesterday, have online chatted and talked to someone else neither of whom were “authorized” to help me. Literally just need my service reconnected.
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Karen L Kennedy (@dblk35) reported from East Rockaway, New York@OptimumHelp Visited the bethpage store earlier. Simone was terrific! Patient, honest & helpful. On w/ a rep now bec the new box isn't loading. She's lovely also but almost impossible to understand (heavy accent). This is a problem.
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Beth Davis (@bethdavis124) reported from Oceanside, New York@OptimumHelp no cable or internet for 30 hours.... # of calls answered by @optimum .... ZERO! This is unacceptable customer service.
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Daniel Richard (@danbchillin) reported from Elmont, New York@OptimumHelp @optimum why is it so difficult to report an outage???? When waiting on phone and chat for over an hour!
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Alessandra (@Alessandrael) reported from Lynbrook, New York@OptimumHelp is there an outage? I can't get online nor can I find the damn number to call you!
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Ray Martel (@Marteljr) reported from West Hempstead, New YorkHey @OptimumHelp my internet is down and half my channels don’t work. Just letting you know. @sprint mobile working just fine. West Hempstead area.
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Stephen Antonacci (@StevesTwitr) reported from Oceanside, New York@TSM_Albralelie @optimum It's not a throttle.. Its the network failing because of the pandemic usage. Tell @optimum @AlticeUSA to make use of our “Network Enhancement Fees" & fix their crappy network.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Flurpledur (@Flurpledur) reported13 total days (at least that I logged) We had unstable upload speeds, maybe even download. @optimum is LITERALLY the biggest scam I've ever seen. The fact that they are still in business is a ******* joke
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david (@BeeLarryK1ng) reportedHow is it not fraud that @optimum takes my money for Internet service that genuinely doesn't work?
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Chris 🏒🥌⚽️ (@CMSepeda27) reportedI think the best thing about over paying for @optimum each month, is when there’s an outage, you don’t get an email or text message to tell you why or how long. I’ll be glad when @ATT fiber is in our area.
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Bhoffman (@Bhoffma41265492) reported@optimum Why should it take 50 minutes and two service people to get a change in your service. But they keep trying to sell you their mobile service. Time to make the switch people! Worst customer service ever!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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Diana (@dtede514) reported@Verizon @TMobile @optimum is there an issue watching the Super Bowl with anyone else who has Verizon?? It’s been glitching the whole game!!! Maybe T-Mobile or Optimum is better???
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Jeannine Smith (@JeannineBSmith) reportedHey @optimum your internet service in Hot Springs Village, AR is terrible. I have had to reboot my modem about once per week since I started service in November. Know how many times I’ve had to reboot my Frontier modem in the last 3 years? Maybe twice 😡🤬 #optimumsucks