Optimum outages and service status in Hewlett Harbor, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Hewlett Harbor, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Wi-fi (67%)
- TV (33%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Hewlett Harbor, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Hewlett Harbor, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hewlett Harbor, New York
The most recent Optimum outage reports came from the following cities: Elmont, Long Beach, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
|
TV | 7 days ago |
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Elmont
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Wi-fi | 20 days ago |
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Long Beach
|
Wi-fi | 29 days ago |
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Franklin Square
|
Internet | 2 months ago |
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Lynbrook
|
TV | 2 months ago |
|
Elmont
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Hewlett Harbor, New York
Latest outage, problems and issue reports in Hewlett Harbor and nearby locations:
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Marguerite (@Micey502) reported from Oceanside, New York@optimumHelp send several messages service we pay for channels not working but they are not responding their message is we don’t give a rats *** but we want your money#Verizon #FIOS
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Marguerite (@Micey502) reported from Oceanside, New York@optimum horrible service charging for house call when clearly TV reception is your problem pixilated and jerky provide better service to your customers
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Ray Martel (@Marteljr) reported from West Hempstead, New YorkHey @OptimumHelp my internet is down and half my channels don’t work. Just letting you know. @sprint mobile working just fine. West Hempstead area.
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LS (@Skrubba05) reported from Lido Beach, New York@JoezMcfLy @OptimumHelp They don’t help my man. They won’t respond until next week if at all. Despicable service.
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LS (@Skrubba05) reported from Lido Beach, New York@nyras300 @optimum @OptimumHelp I’ve been calling for 8 days. Can’t even get acknowledged. Great service, @OptimumHelp!
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Misty306 (@AquaVenatus) reported from South Hempstead, New YorkI just lost 3 hours of my life thanks to @optimum customer service. And no, the issue wasn’t resolved! #timewasted #frustrated #CustomerService
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Dawn Fornillo (@DFornillo) reported from Freeport, New York@OptimumHelp I have no service as far as phone , internet, and tv please restore 5167058955!
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Bob DeMichiel (@lisabobd) reported from Hewlett Harbor, New York@optimum @OptimumHelp does anyone monitor your social media accounts? We have a service outage, was given an estimated 8 AM restoration time and at 9 15 AM we are still dead in the water. Please advise.
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Taylor Pugliese (@Teylah) reported from Oceanside, New York@OptimumHelp I needed help again with the issue you just resolved
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Alex (@ZilAlex) reported from Oceanside, New York@optimum WTF!!!!!! Are you for real right now? #HouseOfTheDragon is on and your feed looks like absolute GARBAGE!!!!! It’s unwatchable! FIX IT!!!!! #
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New York@Mikeytowguy @LandauDave and in other news @OptimumHelp my phone number was successfully switched from my covid bankrupt business to my new residential service and then cancelled an hour later because somehow i owe $800. current hold time 3hrs and 22 minutes @CompoundBoss WTF
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New YorkOk @OptimumHelp @SebastianComedy is the next person i ask for a retweet to tell what a piece of **** your company is FIX MY PROBLEM DSTX00123340338!!!!
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Roxana Bonilla (@RoxanaDBonilla) reported from Baldwin Harbor, New York@OptimumHelp No service, a tree knocked down the cable line. No phone, no cable or internet.
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Brian Dennison (@AbsolutDoc) reported from Inwood, New York@optimum @HBO @hbomax I've had an outage for 6 hours and tried to report it 4 times. You want to charge $80 just to have someone come out???
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Diane Durant (@Diane_LngBchNY) reported from Long Beach, New York@BanditSteel My optimum has the same blackout message!!!! WTH?!! @OptimumHelp #nba #TNTsports #BrooklynTogether
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Lou Cesario (@lou329) reported from Long Beach, New York@optimum any idea when the service will be restored in Long Beach 11561 It would be nice if people actually answered your phone
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Michael Breidenbach (@Michaelb182) reported from Bay Park, New York@OptimumHelp I have been without internet and phone since midnight and have been on the phone awaiting speaking to a support person for approx 3 hrs today my forst call was supposed to have a supervisor contact me. Havent heard a response! Very troubled by the lack of response!
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Bryant Alvarado (@PlanBee23) reported from Inwood, New York@OptimumHelp having issues with altice cable router says failed router init. Is this an area wide issue in 11096 area code?
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Alex (@ZilAlex) reported from Oceanside, New York@OptimumHelp have no cable/phone/internet. When you call it tells you to go to the site & hangs up on you. Can’t log into my account, that’s broken too. No outage info on ur site. No way to report an outage in ur area. Chat’s broken too. For being a tech company your tech sucks.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail