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Optimum

Optimum outages and service status in Bay Park, New York

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Bay Park, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and TV.
  • The most recent signal from this area was received Apr 8, 6:37 PM EDT.
  • 67% Wi-fi (67%)
  • 33% TV (33%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Bay Park, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Bay Park, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 15: Problems at Optimum

Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bay Park, New York

The most recent Optimum outage reports came from the following cities: Elmont, Long Beach, and Franklin Square.

CityProblem TypeReport Time
Elmont TV 7 days ago
Elmont Wi-fi 20 days ago
Long Beach Wi-fi 29 days ago
Franklin Square Internet 2 months ago
Lynbrook TV 2 months ago
Elmont Internet 3 months ago

Nearby cities with recent reports

Elmont

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Bay Park, New York

Latest outage, problems and issue reports in Bay Park and nearby locations:

  • gfl257
    G-Lock (@gfl257) reported from Rockville Centre, New York

    @OptimumHelp Sick reply time. Garbage

  • dblk35
    Karen L Kennedy (@dblk35) reported from East Rockaway, New York

    Service interruption with @optimum @OptimumHelp for at least an hour. Cannot report it as there's no real person at 24/7 tech support. I hate this company!

  • debrahi
    Debra H (@debrahi) reported from Freeport, New York

    @OptimumHelp #anotherhangup by your customer service representative

  • Micey502
    Marguerite (@Micey502) reported from Oceanside, New York

    @optimum#most channels are pixilated poor service I know for sure is my TV as others are having the same problem#Fios better service

  • debrahi
    Debra H (@debrahi) reported from Freeport, New York

    @OptimumHelp now on chat hold there is no solution to your bad customer service

  • Am_I_Cryin
    Michael (@Am_I_Cryin) reported from Baldwin Harbor, New York

    Anyone else having problems with tge MSG feed on @optimum #isles #NYR

  • gfl257
    G-Lock (@gfl257) reported from Rockville Centre, New York

    @OptimumHelp my optimum. Isn’t working. Do you have any details on my service? Thank you

  • AquaVenatus
    Misty306 (@AquaVenatus) reported from South Hempstead, New York

    I just lost 3 hours of my life thanks to @optimum customer service. And no, the issue wasn’t resolved! #timewasted #frustrated #CustomerService

  • Micey502
    Marguerite (@Micey502) reported from Oceanside, New York

    @optimum horrible service charging for house call when clearly TV reception is your problem pixilated and jerky provide better service to your customers

  • debrahi
    Debra H (@debrahi) reported from Freeport, New York

    @OptimumHelp #lack of good customer service

  • Par_T_Shots_Bob
    bobs (@Par_T_Shots_Bob) reported from Oceanside, New York

    Ok @OptimumHelp @SebastianComedy is the next person i ask for a retweet to tell what a piece of **** your company is FIX MY PROBLEM DSTX00123340338!!!!

  • Teylah
    Taylor Pugliese (@Teylah) reported from Oceanside, New York

    @KOLUTZ1 @optimum Yeah I’m having that issue. I’ve been an optimum customer for over 10 years but I’m just about sick & considering switching companies

  • McGinzo
    Eddie (@McGinzo) reported from Elmont, New York

    @OptimumHelp a CUC message is appearing on one of my boxes ....it says we are preparing the service on the screen for you but is taking a really long time

  • debrahi
    Debra H (@debrahi) reported from Freeport, New York

    @optimum The worst

  • JOSHCABAN
    JOSHUA CABAN (@JOSHCABAN) reported from Malverne, New York

    @OptimumHelp this is by far the most garbage service. Ice called several times today. After holding for what seamed@like an eternity, I was disconnected. Now some one with the worst Indian accent answers and can not help. I think I’m still on hold. I’ve lost my patience #junk

  • woo_steppa
    wood (@woo_steppa) reported from Roosevelt, New York

    @OptimumHelp This is absurd, it’s like you guys are not even trying to resolve this problem because the skies been clear for over 24 hours now what are you protecting your technicians from Exacly ??

  • _FourDee
    Kim Jong-Ugly (@_FourDee) reported from Lynbrook, New York

    I gotta blow my girl spot up real quick. We watching Tiger King yesterday and it was like 15 minutes left and she got up to get a snack then some water and when she got the water she tripped over the modem and spilled water on it. OPTIMUM NOT COMING TILL FRIDAY 😣😔 HELP!

  • ninetyyfourr
    Julia (@ninetyyfourr) reported from Elmont, New York

    @RosyyRozay @OptimumHelp Mans almost died and he STILL didn’t fix your **** smfh 😭

  • danbchillin
    Daniel Richard (@danbchillin) reported from Elmont, New York

    @OptimumHelp @optimum why is it so difficult to report an outage???? When waiting on phone and chat for over an hour!

  • nickhvac00
    Nick Terranova (@nickhvac00) reported from East Rockaway, New York

    @OptimumHelp it is unimaginable that you can’t to get help on the phone why is that I’m trying to give you business and you can’t get a live person I don’t get it

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • yMets00
    rMetsBack? (@yMets00) reported

    @optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill

  • oSliMeTo_
    ˢᴿ SL!MeTo (@oSliMeTo_) reported

    never get @optimum for your internet provider , they are the WORST to have !

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****.

  • NJ_HMS
    NJ Home Maintenance Services (@NJ_HMS) reported

    @optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail

  • notaphd3
    NotAphd3 (@notaphd3) reported

    @optimum Service is down

  • BubbleDoble1
    Bubble Doble (@BubbleDoble1) reported

    @optimum youre whole Company and service swallows. Never a good day and not a day goes by where it doesnt slow down or cut out. Scumbags

  • JohnnyFNClash
    Johnny Clash (@JohnnyFNClash) reported

    Just called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋

  • Saffyer
    Saff ⚾️ (@Saffyer) reported

    Day 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.

  • john19090117
    Johnny Jagemann (@john19090117) reported

    @optimum When is mlb network coming back already

  • mynamesmarcos
    soɔɹɐɯ (@mynamesmarcos) reported

    @OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.