Optimum outages and service status in Roosevelt, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Roosevelt, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Roosevelt, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Roosevelt, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Roosevelt, New York
The most recent Optimum outage reports came from the following cities: Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Franklin Square
|
Internet | 2 months ago |
|
Lynbrook
|
TV | 2 months ago |
|
Rockville Centre
|
Internet | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Roosevelt, New York
Latest outage, problems and issue reports in Roosevelt and nearby locations:
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MsWilds (@wildsg) reported from Garden City, New York@optimum Has anyone experienced this from Optimum? I installed my cable and internet on Saturday afternoon by 3 am the WiFi dies, they didn’t bring anyone to fix this until this morning, the guy couldn’t fix the WiFi instead he moves the router to upstairs room, still nothing
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Andy ☮️ (@TheOnlyAndy5309) reported from Oceanside, New York@optimum Seriously. Hours with support. I’ve spent 30min five times explaining the problem to a new person. I’m tired. Should have had this fixed last week. I’ve done every possible thing I can do from my end. It’s been escalated three times.
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t Mills (@tMillsSciTeach) reported from North Merrick, New YorkWhat is up with your service @VerizonSupport @Verizon second time in 2 days I e been disconnected off hold or on a call back. Why shouldn’t I call @optimum ?
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Nick Terranova (@nickhvac00) reported from Merrick, New York@OptimumHelp as a cablevision customer who Leases your equipment and your equipment breaks do I have to pay a service call it’s not going to happen ever if you do not remove the chargers I will remove you from my house you can do the math yourself enjoy the rest of your day
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Michael (@Am_I_Cryin) reported from Baldwin Harbor, New YorkAnyone else having problems with tge MSG feed on @optimum #isles #NYR
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Barri (@BBrown8608) reported from East Meadow, New York@OptimumHelp when calling to report outage there is no one to speak with. I have power but no optimum service at all. East Meadow NY
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Roxana Bonilla (@RoxanaDBonilla) reported from Baldwin Harbor, New York@OptimumHelp No service, a tree knocked down the cable line. No phone, no cable or internet.
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New York@Mikeytowguy @LandauDave and in other news @OptimumHelp my phone number was successfully switched from my covid bankrupt business to my new residential service and then cancelled an hour later because somehow i owe $800. current hold time 3hrs and 22 minutes @CompoundBoss WTF
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Debra H (@debrahi) reported from Freeport, New York@OptimumHelp now on chat hold there is no solution to your bad customer service
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Alexandra Hope (@AlexandraHope28) reported from Garden City, New York@optimum it is 1 hour before the Super Bowl and the only channel to not work is CBS. When I was finally able to get on the phone with a tech, they could not help and said a tech would be available next Thursday...this type of service is completely unacceptable
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Kevin Rìce (@iCeDiCe17) reported from Garden City, New York@OptimumHelp why are there such internet issues?
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Brad Camhi (@Teach_BK) reported from East Rockaway, New York@optimum how can I scSchedule a service technician to come to my house it seems impossible to do
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Alex (@ZilAlex) reported from Oceanside, New York@OptimumHelp have no cable/phone/internet. When you call it tells you to go to the site & hangs up on you. Can’t log into my account, that’s broken too. No outage info on ur site. No way to report an outage in ur area. Chat’s broken too. For being a tech company your tech sucks.
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Lilo (@Lilo10057777) reported from Hempstead, New York@OptimumHelp I've been on hold for 1.5 hours I never received a call back
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hard earn tv (@hardearntv) reported from Oceanside, New York@oldmanebro Bro he had this same problem when he had own of Cablevision he let people run his business n mess it up
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Paul “Rabies” Santoro (@RabiesEntertain) reported from East Meadow, New York@OptimumHelp Yeah I’m sure, I’ve called you guys 4x and literally told by the customer support team to basically go F Myself!
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Kim Jong-Ugly (@_FourDee) reported from Lynbrook, New YorkI gotta blow my girl spot up real quick. We watching Tiger King yesterday and it was like 15 minutes left and she got up to get a snack then some water and when she got the water she tripped over the modem and spilled water on it. OPTIMUM NOT COMING TILL FRIDAY 😣😔 HELP!
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Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail