Optimum outages and service status in North Merrick, New York
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around North Merrick, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in North Merrick, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in North Merrick, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Optimum
Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near North Merrick, New York
The most recent Optimum outage reports came from the following cities: Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Westbury
|
TV | 1 month ago |
|
Rockville Centre
|
Internet | 3 months ago |
Community Discussion
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Optimum Issues Reports Near North Merrick, New York
Latest outage, problems and issue reports in North Merrick and nearby locations:
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Nick Terranova (@nickhvac00) reported from Merrick, New York@OptimumHelp $222 a month and no internet access bullshit fix it NOW and don’t blame the weather f I o s is working fine
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Michael Lugassy (@mlugassy) reported from North Bellmore, New York@OptimumHelp No I stayed home all day (on my only day off!) and no one came! I am very angry and want someone from your retention department to contact me. I am a 30+ year customer and I’m fed up with the treatment I receive from Optimum! 😡😡🤬🤬
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John Paterakis (@JohnPaterakis) reported from Garden City, New York.@SenKevinThomas Forget about @PSEGLI. They are doing a good job. We need relief from @optimum, which has totally uncommunicative customer service. They shouldn’t be allowed to maintain their franchise without some serious improvements.
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Nick Terranova (@nickhvac00) reported from Merrick, New York@OptimumHelp what a joke on football Sunday no service
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Barbara Singh (@ravinbarbara) reported from New Cassel, New York@optimum needs get there act together or they’re going to lose customers!!! I have called over 4 times regarding the same issue...today I was hung up on 😡 I’ve been a long time customer,10+yrs and this is the service I’m paying for? NOPE, Time to look for a new cable provider!!
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AllenLevy65 (@AllenLevy65) reported from East Meadow, New York@OptimumHelp No service on East Meadow#nophone #nointernet #nocable
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Sean (@FiletMignSean) reported from Seaford, New YorkI hate the @optimum commercial about streaming. The dad puts on a movie, no one turns off the devices except the mom. Then the dad starts looking at his phone! So it winds up with the mom being the only one watching. So stupid.
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Stephanie Ransom (@stephmiaransom) reported from North Merrick, New Yorkcalled Optimum to disconnect -they said all I had to do was return equipment. Returned today 5 days into my monthly service and they want to bill full month - $275.00. Haven’t used service since verizon installed new 2 weeks ago. They are thieves !!! #optimum #optimunhelp
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Carson Wentz Stan Account (@Braddigan89) reported from Levittown, New York@BigDavesRants @optimum Run a speed test in the same room as the router. I have a feeling your issues are from an obstructed signal which a mesh network or extender will fix
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Siddharth Jain (@sidtoaf) reported from Westbury, New York@OptimumHelp my internet bill is way too high! I’d like to work with you for a resolution.
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Debra H (@debrahi) reported from Freeport, New York@optimum Get ready to experience the worst in customer service featuring optimum..and yes you will pay $for it
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Nick Terranova (@nickhvac00) reported from Merrick, New York@OptimumHelp Hello mike they replaced the box the man who came wrote it up as a wire that’s not right I’m not responsible for your sub contractors I’ve been a good customer for 6 years and never complained about anything and paid my bill on time help out a good customer please
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Misty306 (@AquaVenatus) reported from South Hempstead, New YorkI just lost 3 hours of my life thanks to @optimum customer service. And no, the issue wasn’t resolved! #timewasted #frustrated #CustomerService
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wood (@woo_steppa) reported from Roosevelt, New York@OptimumHelp Service still out and work needs to be done, you guys been working on this forever and no results. My modem still displaying “ router init failed “ what’s going on optimum
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Paul “Rabies” Santoro (@RabiesEntertain) reported from East Meadow, New York@OptimumHelp Yeah I’m sure, I’ve called you guys 4x and literally told by the customer support team to basically go F Myself!
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Phyllis Gill (@icemom289) reported from Rockville Centre, New York@optimum @MazdaUSA @cheddar Can’t watch **** if we don’t have service. Let’s get it fixed #Optimumoutage #Optimumfail
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Bubble Doble (@BubbleDoble1) reported@optimum youre whole Company and service swallows. Never a good day and not a day goes by where it doesnt slow down or cut out. Scumbags
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Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋
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Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
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Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.