Optimum outages and service status in Oceanside, New York
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Oceanside, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Oceanside, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Oceanside, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Optimum
Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oceanside, New York
The most recent Optimum outage reports came from the following cities: Long Beach, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Long Beach
|
Wi-fi | 29 days ago |
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Franklin Square
|
Internet | 2 months ago |
|
Lynbrook
|
TV | 2 months ago |
|
Rockville Centre
|
Internet | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Oceanside, New York
Latest outage, problems and issue reports in Oceanside and nearby locations:
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LS (@Skrubba05) reported from Lido Beach, New York@JoezMcfLy @OptimumHelp They don’t help my man. They won’t respond until next week if at all. Despicable service.
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Nick Terranova (@nickhvac00) reported from Merrick, New YorkAnd of course @OptimumHelp help doesn’t respond
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Nick Terranova (@nickhvac00) reported from Merrick, New York@OptimumHelp $222 a month and no internet access bullshit fix it NOW and don’t blame the weather f I o s is working fine
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Debra H (@debrahi) reported from Freeport, New York@optimum Bad service outages that you charge extra for
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Debra H (@debrahi) reported from Freeport, New York@OptimumHelp now on chat hold there is no solution to your bad customer service
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G-Lock (@gfl257) reported from Rockville Centre, New York@OptimumHelp WiFi down in Rockville Centre???
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Diane Durant (@Diane_LngBchNY) reported from Long Beach, New York@OptimumHelp This is unbelievably unprofessional! I’ve called many times -sent emails/messages. What good is technical support if you can’t even get someone to assist by phone or on website!
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Marguerite (@Micey502) reported from Oceanside, New York@optimum horrible service charging for house call when clearly TV reception is your problem pixilated and jerky provide better service to your customers
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Chris Connolly (@calmaudison) reported from Point Lookout, New YorkI spent six hours trying to reach a person @optimum today. (I never did.) During this time I researched and fixed the problem myself. I think that’s their way of avoiding paying techs. I’m going to discontinue my service simply because I don’t want this company to have my money.
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wood (@woo_steppa) reported from Roosevelt, New York@OptimumHelp This is absurd, it’s like you guys are not even trying to resolve this problem because the skies been clear for over 24 hours now what are you protecting your technicians from Exacly ??
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Straightleft (@BKboxerGirl) reported from South Hempstead, New York@OptimumHelp No internet for almost 12 hours. Multi state service outage. Rep says massive outage that will take 24-48 hours to fix. No texts no updates given. Unbelievable. Unacceptable.
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Aquaman363 (@aquaman363) reported from Oceanside, New York@OptimumHelp @News12LI A bit too late as I drove 45 min to get to your store to switch out defective cable boxes and had to wait 45 min to get service. Very very limited seating(2 chairs 1 couch.). Your location is not very convenient for the number of households you serve.
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Nick Terranova (@nickhvac00) reported from Merrick, New York@OptimumHelp stop hiding of course I would understand if your internet wasn’t working it’s unimaginable that in 2019 your system is down no warning except this time everyone is not going to be silent
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Debra H (@debrahi) reported from Freeport, New York@optimum Totally and unequivocally the worst service
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Ray Martel (@Marteljr) reported from West Hempstead, New YorkHey @OptimumHelp my internet is down and half my channels don’t work. Just letting you know. @sprint mobile working just fine. West Hempstead area.
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MsWilds (@wildsg) reported from North Valley Stream, New York@Mykey915 @optimum I mean I haven’t been able to do anything! What a way to start, I think I am done this is a terrible experience I just installed it and I am fed up it’s shouldn’t be this hard they promised to come yesterday no one showed up.
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Marguerite (@Micey502) reported from Oceanside, New York@optimum#most channels are pixilated poor service I know for sure is my TV as others are having the same problem#Fios better service
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Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Bubble Doble (@BubbleDoble1) reported@optimum youre whole Company and service swallows. Never a good day and not a day goes by where it doesnt slow down or cut out. Scumbags
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Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋
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Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
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Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.