Optimum outages and service status in Baldwin Harbor, New York
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Baldwin Harbor, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Baldwin Harbor, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Baldwin Harbor, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Optimum
Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Baldwin Harbor, New York
The most recent Optimum outage reports came from the following cities: Long Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Long Beach
|
Wi-fi | 29 days ago |
|
Lynbrook
|
TV | 2 months ago |
|
Rockville Centre
|
Internet | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Baldwin Harbor, New York
Latest outage, problems and issue reports in Baldwin Harbor and nearby locations:
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Diane Durant (@Diane_LngBchNY) reported from Long Beach, New York@OptimumHelp no tv, internet, phone since 11:15am… Long Beach, NY. Can you please look into this. Not sure if there is an outage or an isolated incident. Thanks!
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Debra H (@debrahi) reported from Freeport, New York@optimum Get ready to experience the worst in customer service featuring optimum..and yes you will pay $for it
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Karen L Kennedy (@dblk35) reported from East Rockaway, New York@OptimumHelp Visited the bethpage store earlier. Simone was terrific! Patient, honest & helpful. On w/ a rep now bec the new box isn't loading. She's lovely also but almost impossible to understand (heavy accent). This is a problem.
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Debra H (@debrahi) reported from Freeport, New York@OptimumHelp #anotherhangup by your customer service representative
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Roxana Bonilla (@RoxanaDBonilla) reported from Baldwin Harbor, New York@OptimumHelp No service, a tree knocked down the cable line. No phone, no cable or internet.
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wood (@woo_steppa) reported from Roosevelt, New York@OptimumHelp My service still isn’t working, modem displaying “ router init failed”
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Debra H (@debrahi) reported from Freeport, New York@OptimumHelp No you are never there .. except to collect money for bad service and to charge extra for outages and service interuptions
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Lance Millionz (@Lancealotlinks) reported from Hempstead, New YorkSo..I've been sitting here since 10 AM waiting for a technician to arrive, not knowing that @optimum made a decision to cancel the appointment without informing us. Rad!
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G-Lock (@gfl257) reported from Rockville Centre, New York@OptimumHelp my optimum. Isn’t working. Do you have any details on my service? Thank you
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Alex (@ZilAlex) reported from Oceanside, New York@optimum WTF!!!!!! Are you for real right now? #HouseOfTheDragon is on and your feed looks like absolute GARBAGE!!!!! It’s unwatchable! FIX IT!!!!! #
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Diane Durant (@Diane_LngBchNY) reported from Long Beach, New York@OptimumHelp This is a joke! Why does it take days for a response or some assistance? Can’t reach agent by phone & now you claim to be “optimum help” but where are you??
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LS (@Skrubba05) reported from Lido Beach, New YorkLol @OptimumHelp you finally “fixed” my service yesterday and I go to turn on the @nflnetwork to watch the draft only to find out I don’t have the channel. Literally you used that and red zone to sell me on switching to you. Truly the worst company I have ever encountered.
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Marguerite (@Micey502) reported from Oceanside, New York@optimumHelp send several messages service we pay for channels not working but they are not responding their message is we don’t give a rats *** but we want your money#Verizon #FIOS
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Diane Durant (@Diane_LngBchNY) reported from Long Beach, New York@OptimumHelp This is unbelievably unprofessional! I’ve called many times -sent emails/messages. What good is technical support if you can’t even get someone to assist by phone or on website!
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Aquaman363 (@aquaman363) reported from Oceanside, New York@OptimumHelp @News12LI A bit too late as I drove 45 min to get to your store to switch out defective cable boxes and had to wait 45 min to get service. Very very limited seating(2 chairs 1 couch.). Your location is not very convenient for the number of households you serve.
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t Mills (@tMillsSciTeach) reported from North Merrick, New YorkWhat is up with your service @VerizonSupport @Verizon second time in 2 days I e been disconnected off hold or on a call back. Why shouldn’t I call @optimum ?
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Dawn Fornillo (@DFornillo) reported from Freeport, New York@OptimumHelp I have no service as far as phone , internet, and tv please restore 5167058955!
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Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Bubble Doble (@BubbleDoble1) reported@optimum youre whole Company and service swallows. Never a good day and not a day goes by where it doesnt slow down or cut out. Scumbags
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Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋
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Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
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Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.