Optimum outages and service status in Malverne, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Malverne, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Wi-fi (50%)
- TV (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Malverne, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Malverne, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Malverne, New York
The most recent Optimum outage reports came from the following cities: Elmont, and Franklin Square.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
|
TV | 7 days ago |
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Elmont
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Wi-fi | 20 days ago |
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Franklin Square
|
Internet | 2 months ago |
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Lynbrook
|
TV | 2 months ago |
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Elmont
|
Internet | 3 months ago |
|
Rockville Centre
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Malverne, New York
Latest outage, problems and issue reports in Malverne and nearby locations:
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Dylan Senft (@SenftDylan) reported from Oceanside, New York@OptimumHelp @lindseymorgaan Your customer service does besides sit behind a screen and ask questions to hire up skilled employees. @AlticeUSA is AWFUL
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Misadventures of SuperNick™ (@HeySuperNick) reported from Valley Stream, New York@OptimumHelp Tried to schedule a service call. Was told wait would be less than 5 min, I gave up after 20 min. My next attempt they said the wait would be 20 min, over 30 min later & still no help. Now I'm being told higher wait times than expected. Typical poor customer service.
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Nick Terranova (@nickhvac00) reported from East Rockaway, New York@OptimumHelp it is unimaginable that you can’t to get help on the phone why is that I’m trying to give you business and you can’t get a live person I don’t get it
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Kevin Pianko (@kepianko) reported from Woodmere, New York@OptimumHelp we’ve been trying to get in touch with someone for days, you have closed down your phone system and we’ve gotten numerous messages about having to wait 463 minutes (almost 8 hours) for the next rep please assist
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Julia (@ninetyyfourr) reported from Elmont, New York@Clos29 @RosyyRozay @OptimumHelp Fix it then since u so smart
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Peter Rotella (@PATLANTA404) reported from Rockville Centre, New York@90sManiax I didn't have the Disney Channel or Cartoon Network when I was growing up, but sometimes Cablevision would put on those channels on for free.
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New York@OptimumHelp after holding on for 8 hours and 12 min yesterday before you disconnected me, currently at 28 minutes now i have a service ticket #dstx123340338, I NEED MY PHONE NUMBER TRANSFERRED, URGENT
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bobs (@Par_T_Shots_Bob) reported from Oceanside, New York@Mikeytowguy @LandauDave and in other news @OptimumHelp my phone number was successfully switched from my covid bankrupt business to my new residential service and then cancelled an hour later because somehow i owe $800. current hold time 3hrs and 22 minutes @CompoundBoss WTF
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Juan Romero (@amighjuan1996) reported from Uniondale, New York@optimum why is it every time your wifi is so garbage. Always having an issue with your internet connection like come on all the money spent for you guys to fix it years ago and every year it’s the same thing y’all gotta do better cause I had it .
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Phyllis Gill (@icemom289) reported from North New Hyde Park, New York@OptimumHelp @NYGovCuomo we need our internet how can one work from home without service. Can’t even get thru on the phone to find out what is going on. Maybe it’s time for Verizon
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wood (@woo_steppa) reported from Roosevelt, New York@OptimumHelp Service still out and work needs to be done, you guys been working on this forever and no results. My modem still displaying “ router init failed “ what’s going on optimum
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Taylor Pugliese (@Teylah) reported from Oceanside, New York@OptimumHelp I needed help again with the issue you just resolved
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Lance Millionz (@Lancealotlinks) reported from Hempstead, New YorkSo..I've been sitting here since 10 AM waiting for a technician to arrive, not knowing that @optimum made a decision to cancel the appointment without informing us. Rad!
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MsWilds (@wildsg) reported from Garden City, New York@optimum Has anyone experienced this from Optimum? I installed my cable and internet on Saturday afternoon by 3 am the WiFi dies, they didn’t bring anyone to fix this until this morning, the guy couldn’t fix the WiFi instead he moves the router to upstairs room, still nothing
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Mike Courtney (@CourtOfficial_) reported from New Hyde Park, New York@OptimumHelp been on hold for a total of 3 hours today and yesterday, have online chatted and talked to someone else neither of whom were “authorized” to help me. Literally just need my service reconnected.
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VinsTravel (@vbsingh1) reported from Elmont, New York@OptimumHelp hi cable coming into my house is snapped and I have been trying to call and hold for hours and don’t get anyone. One time I got some one was told they can’t schedule a service. Thus is unacceptable. especially now when we are trying to work from home and save our job
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Craig (@CLD9768) reported from Garden City, New York@OptimumHelp my service has been out since last Tuesday when will it be restored
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wood (@woo_steppa) reported from Roosevelt, New York@OptimumHelp This is absurd, it’s like you guys are not even trying to resolve this problem because the skies been clear for over 24 hours now what are you protecting your technicians from Exacly ??
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G-Lock (@gfl257) reported from Rockville Centre, New York@OptimumHelp WiFi down in Rockville Centre???
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Roxana Bonilla (@RoxanaDBonilla) reported from Baldwin Harbor, New York@OptimumHelp No service, a tree knocked down the cable line. No phone, no cable or internet.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Flurpledur (@Flurpledur) reported13 total days (at least that I logged) We had unstable upload speeds, maybe even download. @optimum is LITERALLY the biggest scam I've ever seen. The fact that they are still in business is a ******* joke
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david (@BeeLarryK1ng) reportedHow is it not fraud that @optimum takes my money for Internet service that genuinely doesn't work?
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Chris 🏒🥌⚽️ (@CMSepeda27) reportedI think the best thing about over paying for @optimum each month, is when there’s an outage, you don’t get an email or text message to tell you why or how long. I’ll be glad when @ATT fiber is in our area.
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Bhoffman (@Bhoffma41265492) reported@optimum Why should it take 50 minutes and two service people to get a change in your service. But they keep trying to sell you their mobile service. Time to make the switch people! Worst customer service ever!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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Diana (@dtede514) reported@Verizon @TMobile @optimum is there an issue watching the Super Bowl with anyone else who has Verizon?? It’s been glitching the whole game!!! Maybe T-Mobile or Optimum is better???
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Jeannine Smith (@JeannineBSmith) reportedHey @optimum your internet service in Hot Springs Village, AR is terrible. I have had to reboot my modem about once per week since I started service in November. Know how many times I’ve had to reboot my Frontier modem in the last 3 years? Maybe twice 😡🤬 #optimumsucks