Optimum outages and service status in Woodmere, New York
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Woodmere, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received Apr 8, 6:37 PM EDT.
- Wi-fi (67%)
- TV (33%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Woodmere, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Woodmere, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Optimum
Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Woodmere, New York
The most recent Optimum outage reports came from the following cities: Elmont, and Long Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Elmont
|
TV | 7 days ago |
|
Elmont
|
Wi-fi | 20 days ago |
|
Long Beach
|
Wi-fi | 29 days ago |
|
Lynbrook
|
TV | 2 months ago |
|
Elmont
|
Internet | 3 months ago |
|
Rockville Centre
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Woodmere, New York
Latest outage, problems and issue reports in Woodmere and nearby locations:
-
Marguerite (@Micey502) reported from Oceanside, New York@optimum#most channels are pixilated poor service I know for sure is my TV as others are having the same problem#Fios better service
-
G-Lock (@gfl257) reported from Rockville Centre, New York@OptimumHelp WiFi down in Rockville Centre???
-
Kevin Pianko (@kepianko) reported from Woodmere, New York@OptimumHelp we’ve been trying to get in touch with someone for days, you have closed down your phone system and we’ve gotten numerous messages about having to wait 463 minutes (almost 8 hours) for the next rep please assist
-
bobs (@Par_T_Shots_Bob) reported from Oceanside, New Yorki aopologize to @OptimumHelp you got me so angry i was put on double secret twitter probation fix my problem dstx00123340338 thank you
-
Karen L Kennedy (@dblk35) reported from East Rockaway, New YorkService interruption with @optimum @OptimumHelp for at least an hour. Cannot report it as there's no real person at 24/7 tech support. I hate this company!
-
LS (@Skrubba05) reported from Lido Beach, New York@JoezMcfLy @OptimumHelp They don’t help my man. They won’t respond until next week if at all. Despicable service.
-
bobs (@Par_T_Shots_Bob) reported from Oceanside, New York@OptimumHelp I NEED TO SPEAK TO A HUMAN BEING , THIS IS ******* UNACCEPTABLE. I KNOW YOU DONT GIVE A **** IF YOU LOSE A CUSTOMER, BUT YOU ARE PUTTING ME OUT OF BUSINESS SUPPORT TICKET DSTX 123340338
-
Andy ☮️ (@TheOnlyAndy5309) reported from Oceanside, New York@optimum Seriously. Hours with support. I’ve spent 30min five times explaining the problem to a new person. I’m tired. Should have had this fixed last week. I’ve done every possible thing I can do from my end. It’s been escalated three times.
-
Kevin (@KSP101618) reported from Rockville Centre, New York@OptimumHelp No service at 21 Mohawk Avenue in East Atlantic Beach
-
Marguerite (@Micey502) reported from Oceanside, New York@optimumHelp send several messages service we pay for channels not working but they are not responding their message is we don’t give a rats *** but we want your money#Verizon #FIOS
-
Diane Durant (@Diane_LngBchNY) reported from Long Beach, New York@OptimumHelp Good morning, I need a tech support rep to please contact me. Tried calling optimum...no luck. Power outage in area has been restored for over an hour now however, cable box will not come on in one room. TY
-
gail amato (@gailamato) reported from Elmont, New York@OptimumHelp how long do you expect internet and phone to be down in Elmont
-
JOSHUA CABAN (@JOSHCABAN) reported from Malverne, New York@OptimumHelp this is by far the most garbage service. Ice called several times today. After holding for what seamed@like an eternity, I was disconnected. Now some one with the worst Indian accent answers and can not help. I think I’m still on hold. I’ve lost my patience #junk
-
-
Stephen Antonacci (@StevesTwitr) reported from Oceanside, New York@TSM_Albralelie @optimum It's not a throttle.. Its the network failing because of the pandemic usage. Tell @optimum @AlticeUSA to make use of our “Network Enhancement Fees" & fix their crappy network.
-
Julia (@ninetyyfourr) reported from Elmont, New York@Clos29 @RosyyRozay @OptimumHelp Fix it then since u so smart
-
Michael Breidenbach (@Michaelb182) reported from Bay Park, New York@OptimumHelp I have been without internet and phone since midnight and have been on the phone awaiting speaking to a support person for approx 3 hrs today my forst call was supposed to have a supervisor contact me. Havent heard a response! Very troubled by the lack of response!
-
Marguerite (@Micey502) reported from Oceanside, New York@optimum horrible service charging for house call when clearly TV reception is your problem pixilated and jerky provide better service to your customers
-
bobs (@Par_T_Shots_Bob) reported from Oceanside, New YorkOk @OptimumHelp @SebastianComedy is the next person i ask for a retweet to tell what a piece of **** your company is FIX MY PROBLEM DSTX00123340338!!!!
-
Alex (@ZilAlex) reported from Oceanside, New York@OptimumHelp have no cable/phone/internet. When you call it tells you to go to the site & hangs up on you. Can’t log into my account, that’s broken too. No outage info on ur site. No way to report an outage in ur area. Chat’s broken too. For being a tech company your tech sucks.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
-
ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
-
Laskinzero (@laskinzero) reported@optimum your internet service is ****.
-
NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
-
NotAphd3 (@notaphd3) reported@optimum Service is down
-
Bubble Doble (@BubbleDoble1) reported@optimum youre whole Company and service swallows. Never a good day and not a day goes by where it doesnt slow down or cut out. Scumbags
-
Johnny Clash (@JohnnyFNClash) reportedJust called optimum to cancel my service and first “Dana” disconnected when I said I wanted to cancel. I called back and “Camille” laughed and hung up again. Disconnected by 5 different people. Do better @optimum. Hey @verizonfios👋
-
Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
-
Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
-
soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.