Optimum outages and service status in Glenwood Landing, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Glenwood Landing, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Glenwood Landing, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Glenwood Landing, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Glenwood Landing, New York
The most recent Optimum outage reports came from the following cities: Mineola, and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Mineola
|
Total Blackout | 16 days ago |
|
Mineola
|
Internet | 28 days ago |
|
Westbury
|
TV | 1 month ago |
Community Discussion
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Optimum Issues Reports Near Glenwood Landing, New York
Latest outage, problems and issue reports in Glenwood Landing and nearby locations:
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Philip Oommen (@oommen_philip) reported from Mineola, New York@Ticaaalll @optimum I have the same problem and I filed a complaint with BBB.
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Grant Lieberman (@cusealum44) reported from East Hills, New York@optimum is the worst company. 10 days without service and still cannot give an ETA on when it will be back up and running. Just awful company. Up there with @PSEGLI for terrible company and lack of resources during a storm they weren’t prepared for. Should fire all executives
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HighFunctioningFam (@HighFunctFamily) reported from Mineola, New York@JohnTra03614768 @OptimumHelp Absolutely no communication from them what so ever. I saw a @OptimumHelp truck today and spoke to the guy who said we now know there’s an issue in your area. Ridiculous it took them a week and countless calls for them to figure this out.
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Sarah Eltabib (@seltabib) reported from Oyster Bay, New York@OptimumHelp I’ve been on hold for over 1 hr— 15 min! This is excessive. This is unprofessional! My modem is down and I have courses to teach!
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HighFunctioningFam (@HighFunctFamily) reported from Mineola, New York@RailWriting @OptimumHelp We are all dreaming the same dream!! There’s power in numbers!! Fix my internet or I’m gone!! 😡
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Dawn Walton (@TotalEventSol) reported from Glenwood Landing, New YorkHey @Optimum, guess who’s changing their services for both home and business .... Me! I can’t run my business like this !! And what’s worse is nobody answers the customer service phones! I have not seen an optimum truck anywhere in this area for days.
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Nick (@NKC2228) reported from Mineola, New York@WexlerRules @optimum @OptimumHelp The absolute worst.. You would have an easier time splitting an atom then getting a live person on the phone without getting disconnected
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Nick (@NKC2228) reported from Mineola, New York@OrdioMongo @OptimumHelp By far the worst customer service I’ve dealt with in my Korea
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Susan Heilig (@jerichomom2) reported from Jericho, New York@OptimumHelp You got us back online. It took 5 minutes to fix once the repairman climbed the pole.
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Tim Woods (@twilliambloke) reported from Port Washington, New York@OptimumHelp hi. Just got Altice one installed today- couple things went wonky- volume on remote doesn’t work and the pause, rewind, FF is disabled ... help please. Thx
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Kostas Koutsagelos (@kkoutsagelos) reported from Old Brookville, New York@OptimumHelp please get it together, very frustrating . Non covid related, just simple operational execution. Need tech support phone call, going on a month to get a cable box
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Para39LJ (@ParaJgt39) reported from Glen Cove, New York@OptimumHelp internet service outage in glen cove avalon？ any updates？
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Mary Grace Donaldson (@TheRealGracieD) reported from Glen Head, New YorkI just WASTED a half hour with @optimum for the same issue that was happening on Friday night. Service rep told me I needed a new cable box. Out of frustration I unplugged/replugged and my cable box CAME BACK ON. Not a happy customer, Optimum. I don’t need a new box.
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Siddharth Jain (@sidtoaf) reported from Westbury, New York@OptimumHelp my internet bill is way too high! I’d like to work with you for a resolution.
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HighFunctioningFam (@HighFunctFamily) reported from Mineola, New York@OptimumHelp @OptimumHelp Why ask me to DM you my account information to then not respond to my message. Once again proving how horrible your service and customer care is. I’m certain you will be losing many customers because of this.
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ʸᵘʰ! Gloom MadJack (@xMadJack2) reported from Mineola, New York@OptimumHelp my internet just completely shut down out of nowhere what’s going on are y’all down
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Greg Waldman (@libuckeye) reported from Jericho, New York@optimum you have horrible service. Your service rep left my house a mess. Never came back when after leaving to pick something up. Your call center never called back. This is an embarrassment.
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G-Lock (@gfl257) reported from Mineola, New York@OptimumHelp remotes not working. Can I get a answer sometime this year
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp service is still out in Oyster Bay, NY and customer service is unresponsive. When we the service be restored?
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp @optimum So many families without Wi-Fi, TV, and phone service in New York. No estimate on when it will be fixed call customer service has been terrible. But you still took my money yesterday so I guess that system still works.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Flurpledur (@Flurpledur) reportedTwo days in a row my games are unplayable because @optimum is inconsistent garbage
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Balla (@Balla3814943834) reported@ElijahWX98 @optimum Just switch providers I’m hearing Verizon isn’t so bad
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him (@g5vmnnpfkr) reported@optimum @OptimumHelp I just needed to let y’all know that your AI generated commercials/advertisements are terrible and make you look tacky. If you put zero effort into your advertising, you are definitely putting zero effort into providing your customers a quality experience.
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Chip Howard (@ChipSportsTalk) reported@OptimumHelp @optimum At this point I don't think there's anything you can do or say to keep me as a customer. I haven't even commented on my 34 year work account was disabled
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Bhoffman (@Bhoffma41265492) reported@optimum Why should it take 50 minutes and two service people to get a change in your service. But they keep trying to sell you their mobile service. Time to make the switch people! Worst customer service ever!
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david (@BeeLarryK1ng) reportedHow is it not fraud that @optimum takes my money for Internet service that genuinely doesn't work?
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Balla (@Balla3814943834) reported@OptimumHelp @ElijahWX98 @optimum Definitely switching to Verizon after this horrible service 3 days internet out