Optimum outages and service status in Oyster Bay, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Oyster Bay, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Oyster Bay, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Oyster Bay, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oyster Bay, New York
The most recent Optimum outage reports came from the following cities: Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Westbury
|
TV | 1 month ago |
|
Hicksville
|
Phone | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Oyster Bay, New York
Latest outage, problems and issue reports in Oyster Bay and nearby locations:
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MiamiFrankie85 (@miami_frankie85) reported from Huntington Station, New York@OptimumHelp hi there. Power is restored and the internet service is up and running. HOWEVER, the internet is in and out. Making work from home impossible. I want to switch to @verizonfios
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shahtech (@shahtech) reported from West Hills, New YorkNo internet in 11747 (Melville) ... plz help @OptimumHelp
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Para39LJ (@ParaJgt39) reported from Glen Cove, New York@OptimumHelp internet service outage in glen cove avalon？ any updates？
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Manish Ved (@dxb2ny) reported from Syosset, New York@OptimumHelp There are no trucks in my area - why is that ??? No crews working on my service disruption
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Mary Grace Donaldson (@TheRealGracieD) reported from Glen Head, New YorkI just WASTED a half hour with @optimum for the same issue that was happening on Friday night. Service rep told me I needed a new cable box. Out of frustration I unplugged/replugged and my cable box CAME BACK ON. Not a happy customer, Optimum. I don’t need a new box.
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Long Island Fisherman (@LongFisherman) reported from Huntington Station, New York@Ashleyyyy89 @AlticeUSA @OptimumHelp Services are mediocre. Customer service is 10 times worse.
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Mikey (@mikeysartori) reported from Glen Cove, New Yorkgoddamn my wifi sucks completely it wont even connect to my dads new mac book pro i cant do one thing with having to go through this optimum website phase to reboot ******** modem and route shit
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp On day 3 of no service I was billed through auto pay... Glad that system wasn't effected by power outages. #Optimumoutage
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Mike Meehan (@iammrmeehan) reported from Melville, New York@OptimumHelp Hello, we are looking to cancel your service today because we have other coverage and were very dissatisfied with various issues. The rep is telling us that the cancellation cannot be processed until 4/15/23. That doesn’t seem ethical. Can you please cancel today.
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SjS 🏸 (@shahtech) reported from West Hills, New YorkToday’s incident with @OptimumHelp reminds me of that Seinfeld episode where Kramer makes the Cable guy wait and run around NYC ... today it was me waiting on cable tech though...
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malinda sanna (@spark_in_nyc) reported from Laurel Hollow, New York@OptimumHelp it’s obscene that no one can get through to Customer Service at Optimum when your internet service is down. #shame #optimum
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Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp "we are always here to help".. Seems to be a lie. 2 posts.. 1 dm.. 3 phone calls. Not replies. Almost 20 years as a costumer.. But I am really looking into Fios now.
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Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkI changed my service and was quoted a price... I agreed and they came and switched everything. I got an email confirmation and the price in the email is $45 a month more than I was told @optimum @OptimumHelp and good luck getting someone on the phone 😑
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Matthew Hill (@TheOnlyMattHill) reported from Centerport, New York@OptimumHelp optimum line is down at my house — no internet, no phone, no tv—please send someone. 52 laurel hill road, Centerport Ny
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Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkHad all new equipment installed yesterday... and my brand new WiFi router went down and won’t boot back up @OptimumHelp Can’t get anyone on the phone. Fairly unhappy customer getting overcharged for garbage service still
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Marvin Kirschenbaum (@MarvKirsch) reported from Plainview, New York@OptimumHelp I understand that my area is having issues, Plainview, LI. Could I get an update?
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Kayla Reilly (@x0klax0) reported from South Huntington, New York@OptimumHelp I cannot hey a human on the phone or chat to report my service outage. I have power and the status says no outage but nothing in my home works.
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Siddharth Jain (@sidtoaf) reported from Westbury, New York@OptimumHelp I need help with my billing. This is 5th time I am reaching out about this. Terrible service. Worst than @comcast
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Irfan Nadir (@nadir_irfan) reported from Westbury, New York@OptimumHelp been trying to get intouch with someone for help regarsing my wifi for a whole week. Been on hold for a cumulative 10+ hours. Messaged on Twitter and even spoke to your remote chat online. Absolutely no help at all.
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@OptimumHelp @optimum So many families without Wi-Fi, TV, and phone service in New York. No estimate on when it will be fixed call customer service has been terrible. But you still took my money yesterday so I guess that system still works.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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Emeka Okafor, Jr. (@eokaforjr) reportedDay 2 of @optimum bring out in Brooklyn. Customer service is awful as always. Criminally bad service. Somehow everyone with Verizon still has service. Can not wait for @verizonfios availability on my block
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Will Wagner 🟧 (@WillWagnerMusic) reportedCrazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?
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Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
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@[email protected] (@pejacoby) reported@DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔
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him (@g5vmnnpfkr) reported@optimum @OptimumHelp I just needed to let y’all know that your AI generated commercials/advertisements are terrible and make you look tacky. If you put zero effort into your advertising, you are definitely putting zero effort into providing your customers a quality experience.
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Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****